Great customer service as I was trying to find out a little more information about a product I was looking to get. Paul called me on their call back service and gave me alot of good advice which h... Toon meer
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I had some issues with PayPal while trying to order my dwarf 3 smart telescope and ended up having to call PicStop who sorted out the problem really quickly for me They are very helpful. Their prices... Toon meer
They delivered promptly and on time. When I noticed a couple of dints, which ultimately were identified as manufacturer issues, Gary sorted everything out with no fuss and quickly. They did everythi... Toon meer
Just reviewing my accounts and came across PicStop account. They do not have "Delete account" button like some companies, but still after emailing them yesterday they acted very swiftly and today my a... Toon meer
Bedrijfsgegevens
- Telescoopwinkel
- Verrekijkerwinkel
- Mobiele telefoonaccessoire winkel
- Computer & laptop accessoires
- Elektronicawinkel
- Fotowinkel
Geschreven door het bedrijf
Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.
Contactgegevens
Court Row Chambers, Court Row,, IM8 1JS, Ramsey,, Isle of Man
- www.picstop.co.uk
4,9
Uitstekend
837 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Efficient and reasonably priced.
I have bought a couple of items recently from PicStop. Pricing was competitive and delivery very prompt. Not as big a range at the top end as some of the specialist astronomy site, but definitely worth a look.
27 november 2024
The telescope was perfect, the delivery wasn't
The telescope was perfect. No issues there. The carrier wasent as it was with dpd and they were pretty poor at reading the online notes and options left for them like leaving in a safe place or with a neighbour and instead kept on returning it back to their base which was quite frustrating
26 november 2024
Antwoord van PicStop
Apologies for any frustration caused by the courier, I understand they attempted delivery twice at your address, you then rearranged a successful delivery with a neighbour. Fortunately, the item arrived on time within the delivery estimate. We appreciate that there can be issues with couriers, especially in December, but on the whole we find DPD courier probably offer one of the most reliable & consistent services across the UK. Many thanks
Always a great place to buy from
Always a great place to buy from, the memory cards are set at a low price extremely affordable
2 november 2024
Quality Sd Cards and the best prices online .
I mainly purchase Sd Cards for my CCTV System and my Sony Walkman Music Player .The Sd cards are always quality and probably the best prices online .So it’s 5***** for PicStop.
21 november 2024
Surprisingly good value
i had bought some cf cards off amazon and they all broke within 1 day and I had got dome offers from Picstop but never acted on them before so I thought why not try them.
I ordered 3 sandisk 64gb cf cards and got them at a good price of £130 for them plus postage, usually things take ages to get here but my cards were here within 2 days and allowed to go do my photo shoot .
I would so buy from these folks again.
21 november 2024
Amazing customer service
Amazing customer service, delivery gas and efficient the only thing that let it down was the item I bought was a Christmas present for my husband and the box it was delivered in had in big letters what was in the box so he now knows what he is getting. Other than that great company.
21 november 2024
Antwoord van PicStop
As you can appreciate the box the telescope you ordered comes in is pretty large, as such it is not really possible for us to wrap something of this size, however, had we known in advance it was being shipped to the address where the recipient may see it, we could have perhaps disguised the labelling. The outer transit box only has the brand name and model numbers (no images) and it is not immediately obvious what is in the box.
Totally Brilliant
I needed a new motor control board for my telescope. Calling around was frustrating and wish I had known to call PicStop first! From others I was getting a range of help from barely any help at all to "email us" even though I was on the phone to them right there, continuing through to very hyped up price quotes. Called PicStop and literally within a few minutes things were good. Paul at PicStop simply understood and sorted it for a new control board to be on the way and considering the part isn't a common part and not usually stocked, I was even more happy with the time it took to arrive and of course, the price... very reasonable. The part arrived, I installed it and the telescope is alive again. Top drawer service from PicStop.
12 november 2024
Review zonder uitnodiging
What a great place for all things…
What a great place for all things optical. Great prices and huge stock levels, it had everything i needed. It all came very well packaged and in super quick time. Thanks for all your help in choosing a great set up for astronomy.
31 oktober 2024
Very fast service from PicStop
Very fast service from PicStop, however is was let down by poor service from the Post Office at this end.
1 november 2024
Antwoord van PicStop
Ordered on Thursday, shipped Friday morning, delivered on a tracked service on Monday lunchtime. Customer chose 'Free' delivery 2-5 working days. Service from RM was fine, the item arrived on the 2nd 'Working day'
Good buying experience.
I was able to order exactly what I wanted, and was very pleased with the product.
31 oktober 2024
The price and product is great
The price and product is great. Picstops response to getting the item posted quickly was also very good. Let down by Royal Mail. They took 6 days to deliver it. Previous deliveries have been excellent but clearly times are changing for the worse. Communication with Picstop excellent.
29 oktober 2024
Antwoord van PicStop
The reviewer has ordered many times with us, this order shipped on a 2-5 working day service, and arrived on the 5th working day. This was the first time this customer's delivery had not arrived within 2/3 using the same service with Royal Mail.
Purchased a Celestron DX6 for a very…
Purchased a Celestron DX6 for a very good price. I unpacked it and it was missing a very small screw - I contacted Gary at Picstop who got back to me within minutes to rectify, contacting Celestron who immediately sent out the replacement part to me.
All sorted within an hour.
So, amazing customer service from both Picstop and Celestron.
I’ll use Picstop again when I buy some new lenses for my telescope.
Also worth mentioning that I heard of them through the Sky at Night website who recommended the DX6 and had a link to Picstop on their site so they obviously have a good reputation.
Highly recommended.
7 november 2024
Review zonder uitnodiging
Antwoord van PicStop
The missing part was shipped by Celestron UK support directly later that same day.
Angel Bird 1T cfexpess card arrived…
Angel Bird 1T cfexpess card arrived quickly and securely packaged by PicStop which was a good job because the retail packaging isn’t sealed by Angel Bird. This is ridiculous and odd for a memory card especially with an rrp over £300 but they do come in a little plastic dust case. I’ve bought other cards from the range and they weren’t sealed either.
Fortunately, It worked as expected in my Z8.
An amazing saving from PicStop @ £198 and great service too. Double bonus!
4 november 2024
Review zonder uitnodiging
Antwoord van PicStop
It's true that all Angelbird memory card retail packaging only has a seal at one end of the box ! .. we've spoken to the brand about this. This customer's order was actually shipped directly from Angelbird themselves for us.
Quick service and delivery
Made my first order with the company and received it a day early. Exactly what I wanted.
25 oktober 2024
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