The surveyor was great and very generous with his time. But the interaction with Pinnacle was poor. We hated not being able to talk to surveyor before the visit, we were not informed when the visit... Toon meer
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Lees wat reviewers zeggen
I used Pinnacle to get my a survey done on the house I’m buying at the recommendation of my mortgage advisor. I was very impressed throughout the process. They were proactive in reaching out, very fri... Toon meer
Was easy to book online and was kept up to date with the whole process. Given options of appointments as had to travel a couple of hours to property. The surveyor arrived within given time frame given... Toon meer
Bedrijf heeft geantwoord
I had booked for Help To Buy evaluation. I found the process to be easy and efficient. The surveyor was professional and thorough. I appreciated that the surveyor has carried out this service locally... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.
Contactgegevens
Stores Road, DE21 4BD, Derby, Verenigd Koninkrijk
- 01332 830202
- enquiries@pinnaclesurveyors.co.uk
- www.pinnaclesurveyors.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Made the whole experience stress free,
Made the whole experience stress free,
And not even had to have the day off work for my home valuation,
Very friendly and professional
Initially slow to confirm appointment for valuation however, once highlighted to Pinnacle, the team were excellent in responding, being flexible and completing the valuation rapidly and the surveyor was very polite and professional. The valuation report was also provided within 24 hours of the appointment.
Great work .
My survey date expires on 30th June
My survey date expires on 30th June. I wanted a one month extension for help to buy but as it was dated 18th June (as I requested in advance of the date), help to buy will only extend until 18th July. I asked that the date be amended to help resolve this and was told by Lucy in enquiries its company policy not to do this. If somebody had called me and explained this beforehand I would not have proceeded until this date. Very disappointed.
On time polite helpful didn't get upset…
On time polite helpful didn't get upset when my normally friendly dog took a dislike to her.
Very pleased with service
Very pleased with service. Jamie called me before the survey to get any specific instruction, and again afterwards to summarise his findings. His report was released same day
The surveyor was highly professional…
The surveyor was highly professional and knowledgeable throughout the process. He took the time to explain each stage clearly, ensuring that I understood what was involved and what to expect. His thorough approach and willingness to answer questions made the entire experience straightforward and reassuring.
House valuation
The service they provided was very helpful the report was available for us to see within 24 hours which was really quick. I emailed them with a request and that was actioned almost immediately. We would highly recommend them. The service was very good value for the price we paid.
Very easy to contact and get the result…
Very easy to contact and get the result very quickly and on time.
With RICS valuation report .
Happy with service
Swift, pleasant to deal with.
Price wasn’t beaten by anyone more local.

Antwoord van Pinnacle Surveyors

Antwoord van Pinnacle Surveyors
Great experience with pinnacle.
Pinnacle were really easy to contact, they gave quote online and it was really easy to follow. They rang when they said they would turned up early. Very good service would highly recommend.

Antwoord van Pinnacle Surveyors

Antwoord van Pinnacle Surveyors
Excellent service
They are thorough, quick to contact and respond, and excellent communication.

Antwoord van Pinnacle Surveyors
An excellent all round experience
Communication was very good and the arrangements were made for the survey within a reasonable time frame. Wayne did an excellent and thorough job of the report and made himself available subsequently to answer any queries etc regarding the property. He was very personable and knowledgeable and provided invaluable further insights into the technical issues arising. The service was really good, the staff were all helpful and courteous, and their professional charges are very fair and reasonable. I would certainly recommend Pinnacle.

Antwoord van Pinnacle Surveyors
5 star service from RICS surveyor…
5 star service from RICS surveyor Edward Green. Thank you! Will recommend your company any day

Antwoord van Pinnacle Surveyors
Really professional service for H2B Valuation
Really professional service provided by Pinnacle Surveyors. Visit lasted 30 mins or so and report available by the end of the day. Had a Help to Buy valuation done and pleased with the valuation.

Antwoord van Pinnacle Surveyors
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