Posthaste Reviews 

Courier driver for our areas is a lazy piece of work. Either never attempts to deliver to actual address despite informing office it is safe to deliver with dog secured, or drop package to neighbours up the hill. We will now be avoiding businesses that use post haste as a courier service. Do better it's 2024

very poor, twice delivered wrong address and customer service north auckland is rude..

Post haste is terrible .. our package was meant to arrive 1 week before we left on our 10 day trip around the South Island… “ 1 Week later the day we leave for our trip” our package still hasn’t came, so we call the company and they say it will be here in 10 minutes, so we think “ok that’s fine” 40 minutes later they still haven’t came and we start to panic so we call them again a the girl says “I’m so sorry I will call the delivery guy” and then she hangs up and calls back and says “he is almost here could u wait 5 more minutes” 2 hours later!! He is still not here so we call again and at this point we have to to call our hotel and explain why we haven’t arrived yet. after we call our hotel we call post haste again they say he will be here between 1.40pm and 2.40pm. And the time is 3pm and he still not here

Not impressed posts haste not using u again

Absolutely crazy this courier is still around.... I had a parcel I ordered start of November, first shipment was
"broken", second replacement was "lost" I called up on 19th December to find out where the new replacement was. Lady on the phone didn't have a clue, you'd think being tracked they would right? Turns out this replacement could also be "lost".

I urge companies to boycott this courier and for customers to push the places they purchase from to not use this courier, I've seen too many negative reviews they can't keep getting away with this.

Ordered goods Saturday. Courier collected Monday pm. Phoned to query delivery on Wednesday. Phoned to query again on Friday as parcel tracking showed delivered. Was told parcel had been delivered 2 streets away and this would be fixed. Gave up waiting and took a walk. Met the lady next door to place parcel delivered to. Courier had tried to put it through her window. Uplifted my parcel from the mailbox of "delivery" address as neighbour said they were away on holiday. Don't know who signed for the parcel! Tried to phone Post Haste to say I had the parcel but switch board had closed down early. Unexplained desire to take up foetal position. Best avoided if you can.

Absolutely the best customer service. Polite and helpful. You set and ecpamle especially to NZ Post
Their service is crap

Bad experience. Their name should be "Post Lost, and we don't answer our phones"

Terrible service, purchased items under impression of a 2day ticket means delivered to me in 2days only to be told the 2 day is depot to depot finally got after a week, track and trace never works and difficult to understand, getting email updates not for me ect ect will not use again

For the second time in a few weeks a parcel from Temu, which was correctly addressed, was left two houses up the road. All the letter boxes in my cul-de-sac are numbered but the local Post Haste courier doesn't seem to notice that. Other courier companies can deliver to the correct place. Why can't Post Haste?
The first time I contacted them they got back to me and were apologetic. This time, nothing.

I have on my packages ( every package from Temu) where to leave it so it doesn't get pinched... and still everytime its left in the mailbox. I even caught the delivery guy one day and explained to him where to leave it. But I got home today and another package was in the mailbox. im getting really annoyed and will also stress my dissatisfaction to Temu directly now.

I'd like to leave no stars review. Parcel collected in Albany at 10.50am Monday, still not delivered to Mt Eden by end of business Friday. No response to email enquiry regarding delivery. Business is rubbish, avoid at all cost.

Worst service, my
Parcel with local branch for two days , been their office two days , even though they have promised me that I will get by end of the day I’m still waiting and because today was Friday I won’t get at least before Monday . Worst service ever!!!

Absolutely disgustingly poor service and I will not use a business that uses any courier service affiliated with Poste Haste from now on. I like to support local businesses but if they use post haste or anything associated I'm forced to take my business off shore. Faster, cheaper and more reliable. What a joke.

Something bizarre happened. Posthaste delivered inside my home when no one was home. They took a photo of the parcel INSIDE my house. I only left a tiny crack in the window open. Did they open the window and drop it nicely on the table? Did they jump in to ensure it sat nicely on the middle of the table. That's a bit overzealous and intrusive. I appreciate they might have wanted the parcel safe but I would have been happy to come to their depot to pick up since I was absent from home. Has this happened to anyone else?

I've been using Post Haste for years now, and my local driver often goes above and beyond, even coming back on the same day, late afternoon, when I've added a second pick up at the last minute. I don't expect it every time, but it's nice when it happens.

Post Haste gets a lot of hate on Trust Pilot, but I have to point out that I've found them to be excellent on the most part.

They lose one star for their Wellington branch, that lets the whole company down when the delivery address is in certain parts of that region - If your parcel's destination is Wellington, choose a different company.

Apart from the odd bottleneck in Auckland, though, I've found them to be consistently reliable for the rest of the country.

You can't beat overnight delivery to the South Island at the economy rate for small parcels either!

Absolutely useless. Address is simply clear but they still manage to deliver to the wrong address. Don’t use this company.

Lazy and dumb. That simple. Many times the delivery note is to leave at front door and they just chuck over fence.

My signature-required parcel arrived at about 6:40am one morning. Happy with the speed of delivery (2 days across the same island). However, it was delivered to my letterbox where it got stolen! Couriers are not allowed to leave parcels in my letterbox! There was no email to say it was on its way or had been delivered. It wasn't until the following week when I thought it should have arrived that I checked the tracking number online to discover it had already been delivered. I was shocked and phoned Post Haste (PH) to discuss. To cut the looong story short, it took 7 weeks for the replacement parcel to arrive. Many phone calls backwards and forwards. They never followed up on anything and I needed to call them multiple times to progress my claim. The worst part was when the driver returned to our house to inform us that he was going to lose money out of his wages to pay for the replacement. He didn't follow company policy and was coming to check we hadn't received the parcel and were hiding it or something! I was truly shocked and felt violated. PH needs to have a better system of communicating with customers when a parcel has been delivered. I will never use Post Haste again.

very very poor services they dont even try to delivery the item and just write stats what ever they want in tracking.better not to try this service.

idk how theyre still in business considering their shocking service. calls are rarely answered, no responsibility for their fault during delivery all because theyre disorganized, and where can you complain? no where, because they know theyre terrible at this job and dont want to hear about their flaws. if id known, i would have asked for a different courier to be used from the supplier. just hopeless