Powerbikes Reviews 

Just delighted with my bike and the service I received at Powerbikes Whitehaven

We haven't many places round here with a reasonable choice of ebikes in my price range. After spending several months researching ebikes on line I took the plunge and visited Richard at Powerbikes. A bit apprehensive as I don't like buying outside my comfort zone (or spending money) and these things ain't cheap. I needed a machine to help increase my fitness but generally just for a bit of fun. I gave him my shopping list and he came up with similar suggestions of bikes that I had looked at on line but he sent me out on a couple of other bikes, crank and hub motors, so I could feel the difference. After more online research I went back to Powerbikes and took out another bike as well as one of my first test runs. I finally went for a Kudos Eiger Ex Demo that he had at a discount. After doing all the paperwork he let me take out a top end machine "just for fun". After getting home I found that the battery wouldn't charge. Richard "called round" the following day, a Sunday and a 75 mile round trip to diagnose a battery management fault. Another battery was sourced and I am now on the road.
The ability to test ride the machines on various surfaces was a big help and I know if I have any problems (or can suddenly afford a high end bike) he is just at the end of a phone line.
I would not hesitate to recommend Powerbikes for your ebike purchase.

Great service, very helpful.

Brilliant service, lovely man to deal with. Thankyou :)

Powerbikes has an excellent range of electric bikes, gave me very good advice and rapid delivery of the Batribike Sigma that I chose. Preparation of the bike and after sales service were faultless. I would recommend this company to anyone who is considering purchasing an electric bike.

Excellent service and Richard certainly goes that extra mile to help you and nothing is too much trouble. Try powerbkes and you are certainly using the best. Thanks Richard

Richard goes the extra mile to help customers. He is friendly and generous with his time. He is most welcoming.

He helped me to find the best bike for me, put it together and gave me the best advice.

I would have no hesitation in recommending him to others looking for e-bikes.

Grate and fully understand of the products and helpful after sales service

Despite having purchased my Ariba Electric bike from miles away, this supplier continues to respond to every small problem that I have experienced - they do so within hours and are extremely helpful - just because they made a sale they dont abandon you. I am telling you these guys are just number 1. Buy with confidence - these people are quite simply the best! Quite simply, next to Apple and John Lewis these people have to be rated at the best as a supplier of bikes!

Richard is a very helpful guy and the bike was absolutely fantastic.

Friendly, helpful and honest service. I have absolutely no hesitation in recommending Powerbikes