Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I let my insurance renew automatically, the only painful part was the price. It’s a £150 or so more than offered through the Meerkat for similar cover. It doesn’t look like loyalty pays, or even goo... Toon meer
Bedrijf heeft geantwoord
Purchased home insurance online. All straight forward, no complaints. Requested documents in post which arrived promptly. Thank you. Let's hope their efficiency is good if I need to make any cla... Toon meer
Bedrijf heeft geantwoord
Had an issue with damage to my garden by a neighbour. I called the legal team and they called me back and between them and the insurance company I submitted my claim. I was advised it may not go to co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Autoverzekering
- Persoonsverzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
Privilege
Geschreven door het bedrijf
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Contactgegevens
Verenigd Koninkrijk
- www.privilege.com
4,4
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Value for money home insurance.
8 oktober 2026
Antwoord van Privilege
That's what we like to hear. Thanks for giving us a great review. Aston
You sent out a quote which
You sent out a quote which, when questioned you dropped by £100. In my opinion customers deserve to get the best deal possible first time.
8 oktober 2026
Antwoord van Privilege
We appreciate your feedback, Ben. Rest assured, we have taken this on board. Aston
Antwoord van Privilege
We're happy to hear it, Margaret. Thanks for your five star review. Aston
The cost had not increased much and the…
The cost had not increased much and the gentleman on the phone was very helpful and polite
8 oktober 2026
Antwoord van Privilege
It's great to hear our colleague was helpful and that you've renewed with us for another year. Thanks for your review. Aston
It's worth shopping around
So easy to set up and saved £100 compared to my previous insurance quote and a better upgrade than previous policy
8 oktober 2026
Antwoord van Privilege
That's a great saving, Martin. Thanks for your review, and welcome to the team. Aston
Never long to wait when phoning and…
Never long to wait when phoning and always to speak to. Very pleased with they handled everything.
8 oktober 2026
Antwoord van Privilege
It's fantastic to hear you were pleased with our service, George. Thanks for your five star review. Aston
Wasn't happy with my original quote but…
Wasn't happy with my original quote but upon ringing got a much more favourable price
8 oktober 2026
Antwoord van Privilege
We're happy to hear we could provide you with a price you're happy with. Thanks for your review, Deirdre. Aston
Excellent service
Excellent service. I have been with Privilege for years and am unlikely to go elsewhere.
8 oktober 2026
Antwoord van Privilege
This review is music to our ears. Thanks for your glowing feedback. Aston
Compassionate
Compassionate, dealt with claim quickly and couldn’t have asked for for for more
7 oktober 2026
Review zonder uitnodiging
Antwoord van Privilege
Thank you for your wonderful feedback. We are delighted to hear that our team provided supportive service and handled your situation so efficiently. Nathan
The staff were very supportive to me as…
The staff were very supportive to me as I found the experience very upsetting but they both very good and gave me all the information I needed to claim .
16 september 2026
Review zonder uitnodiging
Antwoord van Privilege
We are glad you felt well supported during such a difficult moment. Thank you for your feedback, and we are happy our team could provide clear guidance when you needed it most. Nathan
Local storm ignored claim denied
When a localised storm damaged the roof of my property the agent said there was no recorded adverse weather in your area and declined the claim.
3 september 2026
Review zonder uitnodiging
Antwoord van Privilege
Thank you for your feedback. We're sorry top hear the claim was declined. If you would like us to review this, please contact us. Nathan
Same as last time
Same as last time - given the run around for months and end result same wont support claim even though no one has spoken to me and I have no faith that the claim was property assessed - after a delay of 3/4 weeks - asking for more time to assess claim it was then handed over to someone else who was not up to speed - have no faith she had all the documentation and she handed it over to her superior and apparently a "partner " who came back with not supporting this claim ---- after 6 weeks and me constantly chasing meanwhile had to appoint a lawyer myself to represent me costing £5k - whats the point of insurance ?
24 september 2026
Review zonder uitnodiging
Antwoord van Privilege
Thank you for taking the time to share your feedback. We recognise how frustrating it is to experience long delays, repeated handovers, and poor communication during a claim process, especially when it leads to unexpected legal expenses.
I’ve left a link to our website below, where you can raise this as a complaint and find more information about our complaints processes. We have several ways to raise this, including an online complaint form available on the site. Once we’ve received your complaint, one of the team will be in touch to try and resolve this with you. Nathan
https://www.privilege.com/complaints
Speak to real people.
The fact that you can speak to a real person to help you with your needs and give advice when needed.
10 juni 2026
Review zonder uitnodiging
Antwoord van Privilege
We are glad you enjoyed your experience. Thank you for your feedback regarding our direct phone support and guidance. Nathan
Good insurance company and the advisors…
Good insurance company and the advisors were polite
24 september 2026
Review zonder uitnodiging
Antwoord van Privilege
We are delighted to hear that you had such a great experience with our team. Thank you so much for sharing your positive feedback with us! Alex
Usually I would say good
Usually I would say good, but god knows where they have their customer services department I cannot get any sense out of it. All I can hear is jabbering, whilst I try to get into my account, which I need to change the password for. Please help...I need to actually speak to someone.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Privilege
Thanks for your feedback. We're sorry to see this has happened. Please message us, using the link below, and we'll be able to help you. Christy
m.me/PrivilegeUK
Antwoord van Privilege
We are so pleased to hear that you found our service helpful and very good. Thank you for taking the time to share your positive feedback! Christy
Antwoord van Privilege
We're so glad to hear that you had a positive experience with us. We truly appreciate your kind words! Christy
Antwoord van Privilege
Thank you for your kind words and for the five-star review. Nathan
Easy renewal
Everything was straightforward.
I like the way that I get a code number by text so that I don't have to remember a password.
25 september 2026
Antwoord van Privilege
We are so happy to hear that you found everything straightforward and appreciate your positive feedback about our code system! Nathan
Antwoord van Privilege
We are so glad to hear that you consistently find our team helpful. Your positive feedback is truly appreciated! Nathan
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.