It was easy to purchase the cover that I needed online and the person who helped over the phone to start the policy a day earlier was very helpful and considerate. Everything sorted easily.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Was done automatically and everything was in order. Was told when it was due and when it was renewed. Also received my certificate and details in point
House insurance renewal, a fairly steep increase from last year but competitive in cost. The policy covers what we need at a cost that just about prevented us from moving to another supplier. An infla... Toon meer
Much better price than other companies. I needed to ask questions about the policy in more detail. Thank heavens I could speak to an actual person (who could answer my queries) and not a chat bot or a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Autoverzekering
- Persoonsverzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
Privilege
Geschreven door het bedrijf
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Contactgegevens
Verenigd Koninkrijk
- www.privilege.com
4,4
Uitstekend
10K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to follow on line instructions for…
Easy to follow on line instructions for renewal.
5 september 2026
Antwoord van Privilege
We're glad to see our online renewal instructions were easy to follow. We appreciate your positive feedback! Paddy
Antwoord van Privilege
We're so happy to see that you are very satisfied with your experience. Thank you for taking the time to share your positive feedback! Paddy
Antwoord van Privilege
We're so happy to see that we made everything easy for you! We truly appreciate your positive feedback regarding our service and pricing. Thank you for sharing your experience. Paddy
Antwoord van Privilege
Hi Eric. We truly appreciate you taking the time to share your positive experience. We are delighted to hear that you consistently receive excellent service from us. Rach
It's a privilege
They make it easy for me and the operator was pleasant..had a very small worry not understanding him sometimes but it doesn't matter. The price was good too..
4 september 2026
Antwoord van Privilege
Hi Ann. We're so glad to hear that we made things easy for you and that our operator was pleasant. It's great to know you found the price good too. Rach
Antwoord van Privilege
Hi Russ. We are very happy to hear that your experience with us was so positive and straightforward. Rach
Antwoord van Privilege
Hi William. We are so pleased to hear that you found our service quick, easy to use, and our pricing to be good. Rach
Antwoord van Privilege
Hi. I'm glad we were able to help. Rach
Very well impressed with the quality of…
Very well impressed with the quality of the service as usual
2 september 2026
Antwoord van Privilege
Hi Alan. We're so glad to hear that you were impressed with the quality of our service. Rach
Such a great peace of mind having both…
Such a great peace of mind having both contents and bricks and mortar policy.
Haven’t had to make a claim, but the policy covers all my needs should I need it, hopefully not.
Great service with the renewal, on line and hard copies through the post. Ample time to review and update if needed too.
Been with Privilege for quite a few years.
2 september 2026
Antwoord van Privilege
We're so happy to see our policy provides you with such peace of mind. It's wonderful to know our coverage meets your needs, and we truly appreciate your kind words about our renewal service and the ample time provided for review. Thank you for being a valued customer for many years. Paddy
Antwoord van Privilege
Hi Jan. We are so happy to hear that our customer service consistently meets your expectations. Rach
Good competitive pricing and easy to…
Good competitive pricing and easy to use online portal. Long time customer and no complaints - well done!
29 augustus 2026
Antwoord van Privilege
Hi. We're so pleased to hear you're happy with our competitive pricing and easy-to-use online portal. Thank you for being a long-time customer. Rach
Great service again
Our insurance cost has been going down compared to friends and family, great service
1 september 2026
Antwoord van Privilege
Hi Paul. We're so happy to hear you're happy with the price. Rach
The worst company to deal with
The worst company to deal with. I've been dealing with a crash where I have vidseo footage of what happned and it's taken them 4.5 years to sort. The only way they respond is by putting in offical complaints. Honestly if you have to pay more to aovid them I would.
1 september 2026
Review zonder uitnodiging
Antwoord van Privilege
We are truly sorry to hear about the incredibly frustrating experience you've had with your claim, especially given the video evidence you possess. We understand how disheartening it must be for this to have taken so long to resolve. We want to assure you that this is not the standard of service we aim to provide. If you have logged a complaint, a case handler will investigate this for you. If you are yet to do so, please follow the link below to log a complaint. Nathan
https://www.privilege.com/complaints
easy to renew
28 augustus 2026
Antwoord van Privilege
We're glad the renewal was easy. Thank you for the five-star review. Nathan
Will never use this company again and…
Will never use this company again and would definitely not recommend.
14 augustus 2026
Antwoord van Privilege
We are truly sorry to hear that we let you down. We are committed to improving and if there is anything we can do to improve, please let us know. Nathan
nice and simple
22 augustus 2026
Antwoord van Privilege
We're glad it was nice and simple. Thank you for the positive review. Nathan
Efficient & courteous
28 augustus 2026
Antwoord van Privilege
Thank you for the five-star review. Nathan
Seamless and efficient but could always…
Seamless and efficient but could always be cheaper
28 augustus 2026
Antwoord van Privilege
We're happy to see you found our service seamless and efficient. We appreciate your feedback regarding pricing. Paddy
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