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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have recently had both ADHD & autism assessments for my daughter. There have been obvious waits along the right to choose route, but once we got appointments, the contacts have all been positive.... Toon meer

Beoordeeld met 5 van de 5 sterren

I was diagnosed with ADHD in 2024 and had my care through Psicon ltd for the last year and it has been amazing, literally has changed my life. I started medication for ADHD and it has changed my life... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had 3 separate assessments for family members. After submitting paperwork, the appointments for ADHD assessments were only 2-4 weeks wait. And Autism one was abit longer 3-4 months. However it was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were kept informed throughout the whole experience as to where we were on the waiting list. All letters, emails, assessments and reports were completed in the time frame specified. When we did sp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg

Geschreven door het bedrijf

Our specialist team are by your side, offering the highest quality diagnostic assessments, treatment and support for Autism, ADHD and Mental Wellbeing. Everyone’s mind is unique. Many of us are neurodiverse. And while the neurological differences that make us individuals can bring challenges, we believe that with understanding, empathy and expert support, everyone can thrive.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

684 reviews

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4,5

Alle reviews

(684)

421 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

They put both me and my daughter at…

They put both me and my daughter at ease throughout the process. Checked repeatedly that we understood and that we knew the next steps. All staff we came across were friendly and helpful. Highly recommend 😊

11 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thankyou for your kind feedback and recommendation.
We are really pleased to hear that our service has met your expectations. Your feedback is important to us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

A great experience.

My experience was great. The assessment I took lasted exactly the time the psychiatrist said it would last. The psychiatrist was very kind and compassionate and very helpful. I felt very comfortable opening up to him and sharing my life experiences.

18 juli 2026
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Excellent service from Psicon

Excellent service from Psicon. Expected time for assessment was 12-18 months but was completed in 8 weeks. Excellent communication throughout and formal assessment was very relaxed. Just waiting for completion of written assessment. Thank you

12 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for sharing your experience. We appreciate your patience while we complete the written report.
If you need any updates or support in the meantime, please don’t hesitate to contact us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Great service throughout

Great service throughout

From the beginning of the journey of diagnosis the team were friendly and helpful. The service were very professional and their setting was equipped and set out amazingly. The process for us took 5months which has been brilliant for us as a family. Highly recommend.

7 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your kind words, recommendation and for taking the time to share your experience.
Kind regards
Client Relations and Experience Team

Beoordeeld met 5 van de 5 sterren

Really lovely staff

Really lovely staff. Friendly. Amazing throughout. Recommend 100 percent.

12 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your kind words, recommendation and for taking the time to share your experience.
Kind regards
Client Relations and Experience Team

Beoordeeld met 2 van de 5 sterren

Negative experience as a 35 year old woman

Felt uneasy about a parent being with me for the whole session, Felt intrusive and upsetting as I am a 35 year old woman. My medical history was shared of which I wasn't aware it would be discussed with my parent sat next to me. Felt I was being judged for my reactions. Seemed as though my previous diagnosis of anxiety was a quick fix to give me, didn't feel as though my points in my initial paperwork or my letters of support were taken into account. My parent was also dissatisfied with the service and felt judged and like it was tailored one way from the start. I spent most of the session crying and discussing my social side and not discussing emotions, sensitivity, food relationships, order, disregulation, the whole time was just how I interact with people around me.
Overall i was really unhappy with the session and would not recommend this provider to an adult woman. I had heard good things for children however as an adult i am horrified by the way in which it is conducted.

7 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your feedback. We’re truly sorry to hear that your experience of our service has not met your expectations. We are committed to providing the highest standard of care and take all concerns and feedback seriously.
As assessments involve highly personal and confidential information, we are unable to discuss the specifics of individual cases in a public forum.
We would very much welcome the opportunity to look into your concerns in more detail. Please contact us at feedback@psicon.co.uk.
Kind regards,
Client Relations and Experience Team

Beoordeeld met 5 van de 5 sterren

From start to finish brilliant help

From start to finish brilliant help, guidance, care & understanding
Thank you

21 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your feedback and for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Highly recommend

Gloria was amazing through my son’s assessment, he is very shy and wasn’t keen he was on camera but she made the assessment comfortable enough for him to talk and be himself. Psicon have communicated with me throughout my son’s struggles right up to his assessment which I’m very grateful for. Only downside is the wait for medication.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Gloria. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Smooth process

Kept updated throughout process (parent) regularly. Only downside was I didn’t know school were missing forms until being sent a final reminder. However, once submitted we got a cancellation app within days. The assessment was seamless and whilst asking child difficult questions they were handled well. Diagnosis was received quickly and awaiting outcome report. Overall, a very smooth process

25 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one. It means a great deal to our team to know that our efforts are making a difference. Thanks again for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Excellent services and experience

My daughter age 11 was assessed for autism by Psicon via the Right to Choose service. The services and experience that we had were excellent! Their premises in Canterbury are great and it was good that the 2nd appointment was via Teams video-call (for convenience). The organisation and communication was very good.

28 april 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thankyou for your kind feedback. We are glad to hear that our communication and support have been helpful. We always aim to make things clear and easy for everyone.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Psicon's communication has been excellent from start to finish. They kept us well informed at every stage of the assessment process. We never had to chase for updates or timelines. The clinicians were excellent, explaining everything clearly and in detail. They put my son at ease from the minute we walked in. Every member of staff was friendly and helpful. We couldn't recommend them enough.

7 februari 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thankyou for your kind feedback. We are glad to hear that our communication has been helpful. We always aim to make things clear and easy for everyone.
Thankyou for your recommendation.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

We had a assessment with Rakel Morenike…

We had a assessment with Rakel Morenike who was absolutely amazing through out! She kept our child engaged and feeling positive even when she could tell he was close to his limit. She made our child feel supported and even managed to get him to smile, using humour appropriate for his age. She was supportive and we felt listened to throughout. Would highly recommend!

19 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Rakel. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

The whole process was really…

The whole process was really straightforward and all professionals i had contact with were professional,kind and supportive.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your feedback and for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 1 van de 5 sterren

How can you give a ADHD diagnosis without all the facts?

I wasn't asked for any input about my child from the start. Everything was taken care of by the school and his mother whom I'm separated from. I was only asked to an online assessment which at the end they told me the outcome and their decision. I didn't even know that the assessment was the final part of the evaluation, they didn't even meet my son before diagnosising him with ADHD. Not once did they ask me about my son or ask me to fill out the questionnaire which the school and the mother did. It feels as though my input wasn't nesacerry when determining whether my child had adhd or not even though he behaves completely differently when he is with me than with his mother or school. I don't believe they gave a full and valuable assessment.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your feedback. We’re truly sorry to hear that your experience of our ADHD service hasn’t met your expectations and would really value the opportunity to investigate further. Please do reach out to us directly by emailing feedback@psicon.co.uk with further information and we’ll make sure someone from our team contacts you as soon as possible.
Kind regards Client Relations & Experience Team

Beoordeeld met 5 van de 5 sterren

Psicon were professional and swift in…

Psicon were professional and swift in communications. My child really enjoyed the in person consultation and we had an easy and pleasant experience throughout. Thank you

5 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thankyou for your kind feedback.
We are really pleased to hear both of your assessments met your expectations. Your feedback is important to us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Dr Omar Atta was amazing as he was very…

Dr Omar Atta was amazing as he was very inclusive, great at listening, great at explaining and very understanding as I lack emotional empathy and the ability to understand things. He made the whole experience pleasant and relaxed as well as a tailored style report for my needs. Considering I struggle with anxiety when approaching new situations, this shows high levels of experience in my opinion as well as sticking to the high standards of PSICON values.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Dr Atta. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

My son has been seen so much quicker…

My son has been seen so much quicker than he would if he was just on the NHS waiting list. Choose this company under the right to choose scheme and you’ll be receiving the support you need so much sooner.

14 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you and your son. Thanks again for taking the time to share your experience and for your recommendation.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication. Also we spoke to a very helpful and caring clinician. I would 100% recommend Psicon.

14 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your kind words, recommendation and for taking the time to share your experience.
Kind regards
Client Relations and Experience Team

Beoordeeld met 5 van de 5 sterren

3 month from referral to diagnosis

From referral to assessment took around 3 months for my 7 year old for ADHD. Toying was brilliant with us and our son and was very good at explaining everything and making us and our son feel comfortable despite our son being very shy. I feel she was thorough and it was great to had a diagnosis on the same day.
I have been advised by my GP to be tested for ADHD which I plan to go with Psicon for and have also recommended them to another parent too

14 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Toyin. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

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