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Beoordeeld met 5 van de 5 sterren

We have recently had both ADHD & autism assessments for my daughter. There have been obvious waits along the right to choose route, but once we got appointments, the contacts have all been positive.... Toon meer

Beoordeeld met 5 van de 5 sterren

I was diagnosed with ADHD in 2024 and had my care through Psicon ltd for the last year and it has been amazing, literally has changed my life. I started medication for ADHD and it has changed my life... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had 3 separate assessments for family members. After submitting paperwork, the appointments for ADHD assessments were only 2-4 weeks wait. And Autism one was abit longer 3-4 months. However it was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were kept informed throughout the whole experience as to where we were on the waiting list. All letters, emails, assessments and reports were completed in the time frame specified. When we did sp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg

Geschreven door het bedrijf

Our specialist team are by your side, offering the highest quality diagnostic assessments, treatment and support for Autism, ADHD and Mental Wellbeing. Everyone’s mind is unique. Many of us are neurodiverse. And while the neurological differences that make us individuals can bring challenges, we believe that with understanding, empathy and expert support, everyone can thrive.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

684 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(684)

409 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The assessment was very relaxed and I…

The assessment was very relaxed and I felt at ease.

Communication was brilliant from GP referral through to assessment.

Thank you

19 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thankyou for your kind feedback. We are glad to hear that our communication and support have been helpful. We really appreciate you sharing your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

The team were welcoming polite and…

The team were welcoming polite and caring ,
Very good with communication
During the assessment the man was very welcoming made my daughter feel safe and heard

26 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you and your daughter. Thanks again for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Would highly recommend this company

Would highly recommend this company. They was very straightforward and easy to talk too.

23 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your kind words and recommendation. If you ever need any further support or have questions, please don’t hesitate to contact us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Such a calming space

Such a calming space, friendly staff and really made my daughter feel at ease.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thankyou for your kind feedback.
We are really pleased to hear that you found our spaces calming as our intention is to make you feel as comfortable as possible. We really appreciate you sharing your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Highly recommended company

We used Psicon through the right to choose pathway Very quick servicer just under 4 month from handing in form to diagnosis. The gentleman ( A Armstrong) who assessed my daughter was amazing and really kept her at ease.

25 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your kind words and recommendation. We're so pleased Dr Armstrong and the team could support you through your journey. Your safety and well-being are always our top priorities, and it means a lot to know you felt genuinely cared for.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

A great organisation to deal with!

A great team, always showed empathy and respect when we communicated. Our families problems were dealt with quickly and with professionalism. This was a brilliant service.

9 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your kind feedback. We're really pleased to hear that you felt respected throughout the process and well supported.
Our teams work hard to make sure people feel comfortable and informed throughout, so it's great to know that came across in your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 3 van de 5 sterren

The caller was polite and the call went…

The caller was polite and the call went well, but I personally feel that that the time taken over a video call is not enough to give a correct outcome. Myself and my child's school strongly disagree with the outcome and feel that a video call is not sufficient in making informed choices, which is a shame given the nature of the call and the need for an accurate outcome.

16 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for bringing this matter to our attention. We are committed to providing the highest standard of care and take all concerns seriously. To allow us to investigate this further and address the issue appropriately, we kindly ask that you email us with more details at feedback@psicon.co.uk. A member of our team will review your feedback thoroughly and respond as soon as possible.
Kind regards
Client Relations & Experience Team

Beoordeeld met 5 van de 5 sterren

Super right to choose service

Daughter now in medication for adhd. Listened to at every step. Offered alternative meds for sleeping to help boost child’s learnings. Lady clearly knows her stuff in adapting meds for children. Very pleased.

4 juli 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you and your daughter. Thanks again for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

We were referred to psicon

We were referred to psicon through right to choose. We had been on a waiting list with another service but had never got anywhere. We was told our waiting time with psicon and excepted the time frame. Within 2 months we were offered our first assessment. And within a month our second with the clinician. What a relief and how amazing was the team and the process. I can't thank them enough. Just waiting on the report to come through which will be 8- 10 weeks for a child. But we have an official diagnosis now.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for sharing your experience. We are really glad to hear that the assessment process felt supportive. We appreciate your patience while we complete the written report.
If you need any updates or support in the meantime, please don’t hesitate to contact us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Rakel is great

Rakel is great. I was worried about how my child would cope with the length and nature of the assessment, but Rakel struck a brilliant balance between making a connection with my child and setting them at ease, understanding and working with their needs, and getting the information she needed to make the assessment. My child had a great time (which is certainly not what I would have expected to say!) and for my part, I am very grateful for Rakel’s incisiveness and the insights she shared. We are moving forward with a greater understanding of what our child needs in life and that is the hugest relief. Thank you.

26 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your kind words and recommendation. We're so pleased Rakel and the team could support you through your journey. Your safety and well-being are always our top priorities, and it means a lot to know you felt genuinely cared for.
If you ever need any further support or have questions, please don’t hesitate to contact us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Very happy

Credit to Rakel. I was nervous about how my son would respond to a stranger but from the moment Rakel met him, she made him feel safe and comfortable. Such a warm and welcoming lady who definitely knows her job well. She was also super patient with him. Thank you.

26 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Rakel. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

A very efficient and helpful service…

A very efficient and helpful service that I would definitely recommend to anyone needing assessments for their children.

24 maart 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your kind words, recommendation and for taking the time to share your experience.
Kind regards
Client Relations and Experience Team

Beoordeeld met 1 van de 5 sterren

Pretty quick to take your money and assess, just no proactive help

Pretty quick to take your money, assessment call seemed like the easiest thing to 'pass' from my side of the table as an accompanying parent but then nothing... over six months (despite chasing emails) asking if medication was possible. Called and told no idea why no action or response made.

If we're lucky we will have medication 9+ months after diagnosis confirmed.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for your feedback. We’re truly sorry to hear that your experience of our service has not met your expectations and would really value the opportunity to investigate further.
Please do reach out to us directly by emailing feedback@psicon.co.uk with the subject line reading 'as per review' and we’ll make sure a Team Lead contacts you as soon as possible.
Kind regards
Client Relations & Experience Team

Beoordeeld met 5 van de 5 sterren

ADHD assessment today…

My daughter had her ADHD assessment today with Rakel Morenike via Teams, and I honestly can’t speak highly enough of her. Even though it was online, she created such a calm and welcoming environment that immediately put my daughter at ease.

Her approach was so natural and understanding, and she really took the time to connect with her in a way that made her feel comfortable and heard. It’s not easy for young people to open up in these situations, but Rakel’s warm and reassuring manner made a huge difference.

She was incredibly thorough, professional, and genuinely caring throughout the whole process. You can tell she truly understands young people and wants the best for them.

We’re so grateful for such a positive experience — thank you so much.

19 juni 2026
Review zonder uitnodiging
Logo Psicon

Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Rakel. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

ASD Assessment through Psicon

Psicon were amazing and made my son and I feel very comfortable through the whole process. The wait time was less than a year. We were told at the final assessment that my son had Autism. All the staff were amazing, from receptionist,through to the OT, to the final doctor. I can’t thank you all enough.
Even since the diagnosis, we received an email confirming the diagnosis in writing. My son and I were also sent seperate information packs explaining further about Autism. My son is 9 so the document was age appropriate for him and he felt comforted to read it, as did I.
We are now just awaiting the final report which is sent within 6-8 weeks.
I’m so glad we went with Psicon and would highly recommend.
When I asked my son what the Autism diagnosis meant to him he said “Hope”.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for sharing your experience. We’re delighted to hear that the process went smoothly and that our teams were patient and understanding throughout.
We are really glad to hear that the assessment process felt supportive. We appreciate your patience while we complete the written report.
If you need any updates or support in the meantime, please don’t hesitate to contact us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Late diagnosed ADHD female

As a late diagnosed woman with ADHD I was unsure of my diagnosis causing some confusion and confusion. I was fortunate to speak to Krystal when discussing the possibility of medication. She was so supportive and understanding and explained the symptoms I was describing were very likely to be related to ADHD. She has been a huge support and I have no hesitation in recommending her to others.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you for taking the time to share such a detailed review of your experience. We’ll make sure your feedback is shared with all our staff, as it truly means a lot to our teams to know their efforts are making a positive impact. We greatly appreciate your time and input.
Kind regards

Client Relations and Experience Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service. Friendly, helpful and informative staff. Highly recommended, they made the process very easy and stress free. I honestly can't thank them enough.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Psicon

Thank you so much for your kind words and recommendation. We're delighted to hear that you found our team friendly and helpful throughout the process. Making things as easy and stress-free as possible for our clients is always our goal.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

The clinician was very kind answered…

The clinician was very kind answered all our questions and the waiting time for the assessment wasn’t too long at all

4 mei 2026
Review zonder uitnodiging
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Antwoord van Psicon

Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing us.
Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Raquel assessed my daughter on sunday…

Rakel assessed my daughter on sunday and she was absolutely amazing with her . She put us all at ease , took the time to really listen & make my daughter feel comfortable enough to open up .
Would highly recommend using psicon. The wait times are not as half as bad as i expected & weve already had proof of diagnosis sent to us & just waiting on the full report. Thanks so much 🤩

7 juni 2026
Review zonder uitnodiging
Logo Psicon

Antwoord van Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Rakel. If you ever need any further support or have questions, please don’t hesitate to contact us.

Your recommendation is important to us.

Kind regards
Client Relations and Experience team

Beoordeeld met 5 van de 5 sterren

Psicon has made my son’s ADHD diagnosis…

Psicon has made my son’s ADHD diagnosis much easier to understand. They have been very helpful, responded quickly, and always got back to me promptly with any questions or enquiries I had. The support throughout the process has been excellent.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Psicon

We’re so glad we could support you. Thank you for trusting us and for sharing your experience.
Kind regards
Client Relations and Experience Team

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