A simple process to purchase a service that we all require eventually. At a time of great sadness when my father passed away, Pure Cremation were brilliant throughout the entire process. I purchased a... Toon meer
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We recently set up our funeral plans with pure cremation. This was easy to do and the staff were so helpful and polite explaining all the questions we had. Very professional team .Would also recomme... Toon meer
Bedrijf heeft geantwoord
Very simple to arrange and no fuss. Neither was there any pressure put on me. Very reasonable price as both my husband and I arranged funeral at the same time. Would certainly recommend to anyone t... Toon meer
Bedrijf heeft geantwoord
I helped my mum to complete a Pure Cremation plan. I Telephoned this company to enquire about their services that they provide. I found the lady very helpful explaining how they take care of everythin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Pure Cremation
Geschreven door het bedrijf
About Pure Cremation
Pure Cremation is Britain's most-chosen funeral plan provider – and the only provider of a pure cremation. Our funeral plan includes everything you need for a dignified, respectful funeral – so there’s nothing else that family need arrange or pay for. A pure cremation means your funeral, your way – guaranteed. We are delighted to have more 5-star customer reviews on Trustpilot than any other funeral provider.
A pure cremation is just like a traditional funeral, but without a ceremony at the crematorium. That means family can arrange a much more personal send-off, and it means our plans are much more affordable – less than half the cost of a traditional funeral.
FREE GUIDE FUNERAL PLANS FAQ'S Pure Cremation Funeral Planning Limited is authorised and regulated by the Financial Conduct Authority. Registered address: Charlton Park Crematorium, Charlton Down, Andover, SP110TA. Tel: 01264 319 319. Registered in England and Wales No. 09906976.Contactgegevens
Charlton Park Crematorium, SP11 0TA, Andover, Verenigd Koninkrijk
- 0800 033 77 37
- planningahead@purecremation.co.uk
- www.purecremation.co.uk
4,8
Uitstekend
35K reviews
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Antwoord van Pure Cremation
Thank you for leaving a review. We're glad you found us helpful and felt you were getting good value for money. We know those first conversations can make a big difference when deciding what’s right for you, so it’s good to know you had a positive experience.
Kind regards,
Pure Team
It makes things so easy to join
It makes things so easy to join. Very friendly people and helpful. I would recommend them.
22 september 2026
Antwoord van Pure Cremation
We're pleased you found everything so easy to arrange and that the people you spoke to were friendly and helpful. Thank you for recommending us.
Kind regards,
Pure Team
Very professional and careing
15 september 2026
Antwoord van Pure Cremation
Thank you! It’s lovely to know that you found us professional and caring.
Kind regards,
Pure Team
Peace of Mind.
Just a simple phone call enabled me to make sure my loved one would be taken care of, when the time comes. They were very professional and explained the process sensitively.
When the paperwork arrived, there was a spelling error in the name, i contacted via email and they replied quickly, amended their records, and sent out new paperwork with the correct spelling. I am very happy to have eventually done what needed doing and Pure Cremation made it easy. Thank you.
22 september 2026
Antwoord van Pure Cremation
Thank you for your review. We’re glad that making those arrangements was straightforward for you. Having your wishes in place can give you real peace of mind, and it’s good to know we were able to make that process easy for you. We’re sorry there was a spelling error on the paperwork, but pleased this was picked up and corrected quickly. We’ll raise this feedback with the team.
Kind regards,
Pure Team
Do it now
Pleasant staff. Reasonable prices. Never wanted a formal funeral. Rather my friends and family have what ever I leave behind. Glad to have done it now.
22 september 2026
Antwoord van Pure Cremation
Thank you for your feedback. It sounds like you’ve made a choice that feels right for you and reflects exactly how you want things to be. We’re glad you found everyone pleasant to deal with and that you feel comfortable knowing your wishes are in place.
Kind regards,
Pure Team
Antwoord van Pure Cremation
Thank you for choosing us. It’s great to know you felt genuinely helped and supported.
Kind regards,
Pure Team
I would like to thankyou all for such a beautiful send off for my wife wendy.
It was great for all the help and expert advice.especially after such comfort and help from such great people after losing my wife as well a few months ago.
9 juli 2026
Antwoord van Pure Cremation
Thank you so much for sharing your thoughtful feedback. It’s good to know that the help and advice you received made things a little easier and that you felt in such good hands throughout.
Kind regards,
Pure Team
No trouble at all to arrange
It was all so easy to arrange from beginning to end, which makes a big difference. After I submitted the form, confirmation came through. No issues. Everything is now in place and ready for the inevitable. Hopefully not yet though. Thank you Pure Cremation.
15 september 2026
Antwoord van Pure Cremation
Thank you for sharing your experience of setting up your plan.
Kind regards,
Pure Team
Peace of mind
The gentleman that helped me set up the plan was very helpful giving me all the information I needed and answering questions I had very polite and respectful thank you
22 september 2026
Antwoord van Pure Cremation
We appreciate you sharing your positive experience with us! Thank you for rating us with 5 stars.
Kind regards,
Pure Team
Insensitive
My aunt suddenly lost her son on Christmas Eve. She chose Pure Cremation. They failed to keep her up to date and she eventually scattered my cousin's ashes. 3 weeks later Pure Cremation mail dropped her son a promotional letter to organise his own cremation. Something they had already done 3 weeks prior. My aunt was devasted. Pure Cremation did acknowledge their mistake and said they put in place measures to make sure it did not happen again. However, the letter received to my aunt referred to her son as her cousin. Big mistake again. Words fail me. My aunt has arranged her own funeral with a rival company and both myself and I would not recommend Pure Cremation.
27 februari 2026
Review zonder uitnodiging
Antwoord van Pure Cremation
Thank you for sharing your feedback. We understand that we have thoroughly looked into the details of the arrangements, and discussed this with the person handling the arrangements directly to offer a response. However, we are concerned to read your feedback about the letter that your aunt received, and we'd appreciate the chance to look into this. To allow us to do this, we would be grateful if you could email us at customercare@purecremation.co.uk, including your aunt's full name and "review" in the email subject. We are always committed to using feedback to improve the service we offer.
Kind regards,
Pure Team
Really easy to talk to someone and easy…
Really easy to talk to someone and easy to fill documents in.
14 september 2026
Antwoord van Pure Cremation
Thank you for your positive feedback. It's good to know that you found it easy to communicate with us.
Kind regards,
Pure Team
We had a pure cremation funeral for my…
We had a pure cremation funeral for my late mother and everything was very straightforward everyone was very helpful at such a sensitive time
31 juli 2026
Antwoord van Pure Cremation
Thank you for your review. We're glad that we could make the arrangements as straightforward as possible.
Kind regards,
Pure Team
Antwoord van Pure Cremation
Thank you for taking the time to share your positive experience. We are delighted that you found everything so straightforward and easy to navigate.
Kind regards,
Pure Team
Purchase process
Service explained fully giving me time to think and ask questions.
21 september 2026
Antwoord van Pure Cremation
Thank you for sharing your positive experience. We're pleased you found the explanations helpful and felt comfortable asking questions.
Kind regards,
Pure Team
Hassle free
Easy process throughout filled it all out online and had my plan posted to me
Affordable monthly payments
No hassle calls
Wonderful customer service
Would highly recommend
I Spoke to a gentleman over the phone for a query I had also and he could not have been more helpful
21 september 2026
Antwoord van Pure Cremation
Thank you for your wonderful review! It's good to know that you had such a positive experience arranging your plan.
Kind regards,
Pure Team
Yes good no problem
21 september 2026
Antwoord van Pure Cremation
Thank you for leaving a review.
Kind regards,
Pure Team
Great process. Easy to sort…
Having decided Pure Cremation was the best option for helping the family deal with mine and my wife's passing the whole booking process didn’t disappoint. It was clear, simple, and easy to understand. I received the paperwork in 4 days. Excellent!
21 september 2026
Antwoord van Pure Cremation
Thank you for sharing your positive experience. We're pleased to hear that you found the setup simple, and easy to understand, and that your paperwork arrived promptly.
Kind regards,
Pure Team
The company was efficient and pleasant…
The company was very efficient and pleasant in its dealings with my Funeral Plan. Some of my questions were answered promptly and comprehensively.
21 september 2026
Antwoord van Pure Cremation
Thank you for taking the time to share your experience.
Kind regards,
Pure Team
It very easy to understand and the care…
It very easy to understand and the care and concideration and respect is as you would expect from any funeral parlor. the staff I was in comunication with were excellent
21 september 2026
Antwoord van Pure Cremation
Thank you for sharing your positive experience.
Kind regards,
Pure Team
The whole process was straightforward…
The whole process was straightforward and hopefully I will not need the service for some years. I would be happy to recommend the service for anyone. The overall costs are extremely reasonable compared with standard funeral services.
21 september 2026
Antwoord van Pure Cremation
Thank you for leaving a review. We're pleased you found the process straightforward and that you found our costs to be reasonable.
Kind regards,
Pure Team
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