We recently set up our funeral plans with pure cremation. This was easy to do and the staff were so helpful and polite explaining all the questions we had. Very professional team .Would also recomme... Toon meer
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Lees wat reviewers zeggen
I helped my mum to complete a Pure Cremation plan. I Telephoned this company to enquire about their services that they provide. I found the lady very helpful explaining how they take care of everythin... Toon meer
I have a spouse who has a Pure Cremation policy but I also looked up the small print and details on line. This was very helpful but I made a decision to speak to a person who clarified everything and... Toon meer
Choosing a funeral plan for a loved one is never an easy subject, but Mark was pleasant , polite, and professional. He explained everything clearly and made the whole process easy to understand. His... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Pure Cremation
Geschreven door het bedrijf
About Pure Cremation
Pure Cremation is Britain's most-chosen funeral plan provider – and the only provider of a pure cremation. Our funeral plan includes everything you need for a dignified, respectful funeral – so there’s nothing else that family need arrange or pay for. A pure cremation means your funeral, your way – guaranteed. We are delighted to have more 5-star customer reviews on Trustpilot than any other funeral provider.
A pure cremation is just like a traditional funeral, but without a ceremony at the crematorium. That means family can arrange a much more personal send-off, and it means our plans are much more affordable – less than half the cost of a traditional funeral.
FREE GUIDE FUNERAL PLANS FAQ'S Pure Cremation Funeral Planning Limited is authorised and regulated by the Financial Conduct Authority. Registered address: Charlton Park Crematorium, Charlton Down, Andover, SP110TA. Tel: 01264 319 319. Registered in England and Wales No. 09906976.Contactgegevens
Charlton Park Crematorium, SP11 0TA, Andover, Verenigd Koninkrijk
- 0800 033 77 37
- planningahead@purecremation.co.uk
- www.purecremation.co.uk
4,8
Uitstekend
35K reviews
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Excellent professional service handled with efficiency and empathy
Excellent proffers n
30 september 2026
Antwoord van Pure Cremation
We're really pleased that you found the service professional, efficient and handled with empathy. Thank you for rating us with 5 stars.
Kind regards,
Pure Team
Everything we needed to know
The experience was very friendly and helpful and put our minds at ease
30 september 2026
Antwoord van Pure Cremation
We're so pleased that we could put your minds at ease! Thank you for choosing us.
Kind regards,
Pure Team
Informative and straight forward
Informative and straight forward. Answered all my questions professionally.
23 september 2026
Antwoord van Pure Cremation
Thank you for your review. We're glad that our team was able to provide clear details and address all of your questions.
Kind regards,
Pure Team
Great customer services and easy to…
Great customer services and easy to arrange very helpful staff would definitely recommend
23 september 2026
Antwoord van Pure Cremation
Thank you for your positive feedback and recommendation.
Kind regards,
Pure Team
Chris Brown…
The Adviser I spoke to was Chris Brown he was extremely helpful the first time I spoke to him and arranged to send details in post so I could talk to family. He arranged to ring me again extremely helpful and professional and answered any questions I needed to ask.
16 september 2026
Antwoord van Pure Cremation
Thank you for your review. It's great to know that you found Chris so helpful during your call and that he could answer all of your questions.
Kind regards,
Pure Team
The whole process was handled very…
The whole process was handled very professionally from beginning to end. It has made my dads passing a little more bearable for us. Thankyou.
6 oktober 2026
Antwoord van Pure Cremation
Thank you for sharing this very meaningful feedback. We're so sorry for your loss. It's good to know that the professional support you received made this time a little more bearable for you all.
Kind regards,
Pure Team
Very easy to fill in the application…
Very easy to fill in the application for Pure Cremation. Took away a great deal of stress normally related to this sensitive issue.
I think a fair price for what appears to be a very good service. They were quick to send further details to the appointed person too which was very helpful.
23 september 2026
Antwoord van Pure Cremation
Thank you for sharing your thoughts and feedback. We're pleased you appreciated the fair pricing and ease of getting everything in place.
Kind regards,
Pure Team
Fast and easy to complete
Friendly and courteous staff, willing to negotiate on price, nothing seemed to much trouble, very helpful
30 september 2026
Antwoord van Pure Cremation
It's good to know that we could make everything feel easy for you. Thank you for sharing your experience.
Kind regards,
Pure Team
Great price
Great price, was well impressed with service, would definitely recommend.
Elsbeth
23 september 2026
Antwoord van Pure Cremation
Thank you for taking the time to leave such wonderful feedback.
Kind regards,
Pure Team
Buying a cremation online
I found the online shop very easy and direct of what's available. I spoke to the online team. Very polite and efficient. Was really
helpful and understanding. No messing about what I bought is definitely what I got. Quick and easy. I would recommend this company. X
30 september 2026
Antwoord van Pure Cremation
It’s great to know you found the website easy to use and that the team were friendly, helpful and got everything sorted quickly for you. Thanks for recommending us.
Kind regards,
Pure Team
I was thinking about what to do when I…
I was thinking about what to do when I was no longer here and honestly it was the price that sealed it for me
30 september 2026
Antwoord van Pure Cremation
Thank you for letting us know. It’s good to know the price gave you the confidence to put your plans in place and take one less thing to think about for the future.
Kind regards,
Pure Team
Antwoord van Pure Cremation
Thank you for your 5-star review. We're glad that you found the process so simple and seamless.
Kind regards,
Pure Team
Antwoord van Pure Cremation
Thank you for leaving such a positive review. We are delighted that our team member was so helpful in talking you through all the details.
Kind regards,
Pure Team
The whole contact period was pleasant…
The whole contact period was pleasant from start to finish.
28 september 2026
Antwoord van Pure Cremation
We're glad you had a pleasant experience arranging your plan with us. Thank you for your review.
Kind regards,
Pure Team
Did just what it said on the tin.
29 september 2026
Antwoord van Pure Cremation
Thank you for your positive feedback.
Kind regards,
Pure Team
Took a lot of peace and mind knowing my…
Took a lot of peace and mind knowing my family will not struggle
4 augustus 2026
Antwoord van Pure Cremation
We're very pleased to read this! Thank you for choosing us.
Kind regards,
Pure Team
Excellent service
The process was quick, affordable, efficient and friendly. The only thing we are waiting for, which has not been received is the £100 vouchers. But I trust they may be in the post. Thank you for making me feel at ease from start to finish.
29 september 2026
Antwoord van Pure Cremation
Thank you for leaving a review. It’s good to know everything felt straightforward and that you felt at ease speaking to us. The £100 gift card will be sent to you by email rather than by post. If this isn't suitable, please let us know as soon as possible. If you’re unsure when to expect this, please check your plan documents for the relevant details or get in touch with us on 0800 033 7737 and we would be happy to help.
Kind regards,
Pure Team
22/09/2026
22/09/2026
A difficult thing to do made easy
When my mother told me she didn’t want a traditional funeral i looked at different funeral plans and pure cremation was by far the best choice I showed my mother the plan and she was happy with it so I stated the plan and it was so easy to do on the website and when I needed to phone up to speak to someone I got straight through and the person I spoke to was very helpful and understanding we have now received the funeral package which is also very clear and informative
Stephen Mayer
22 september 2026
Antwoord van Pure Cremation
Thank you for this great feedback, Stephen. It’s good to know you found the website straightforward and that you were able to speak to someone easily when you needed to.
Kind regards,
Pure Team
People where kind & helpfull
22 september 2026
Antwoord van Pure Cremation
Thank you for taking the time to leave us a review. We are delighted that you found our team to be so supportive and attentive.
Kind regards,
Pure Team
Upmost respect for the wishes of your…
Upmost respect for the wishes of your loved ones, very easy to follow and set up
22 september 2026
Antwoord van Pure Cremation
Thank you for taking the time to leave such thoughtful feedback. We are pleased to know that the setup process was straightforward for you and that you felt your family's wishes were honored with care and consideration.
Kind regards,
Pure Team
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