They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... Toon meer
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Lees wat reviewers zeggen
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... Toon meer
Bedrijf heeft geantwoord
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... Toon meer
Bedrijf heeft geantwoord
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contactgegevens
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, Verenigd Koninkrijk
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4,0
Goed
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The prompt response and action by the…
The prompt response and action by the trader were on the spot. The deal was done without any complications or hinderance. Funds were transferred on time as promised. I have been dealing with RationalFX for 10 years now and totally satisfied with their overall service and will not hesitate to recommend them.
12 mei 2023
Antwoord van RationalFX
Hi Habib,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you have been using RationalFX for the past 10 years and have been continuously happy with the service,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Was assured that funds would reach my…
Was assured that funds would reach my Spanish account Friday 12 May. Did not arrive till Monday 15 so community fees could not be paid. This is the second time that this as happened so not very happy
11 mei 2023
Antwoord van RationalFX
Hi Bridgette,
We are sorry to hear you are unhappy with the service,
Please note a member of our team will contact you directly via email to investigate further,
Kind regards
RationalFX
I spoke to Anton regarding a money…
I spoke to Anton regarding a money transfer. He was very helpful, friendly and very professional.
14 mei 2023
Antwoord van RationalFX
Hi Radu,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are happy with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Reasonable rates and efficient service.
Reasonable rates, and generally efficient in sending funds.
8 mei 2023
Antwoord van RationalFX
Good afternoon,
Thank you for leaving a positive review,
It's great to hear you are happy with the service we provide,
We hope to see you transact again son with us,
Kind regards
RationalFX
The response of the support team and my…
The response of the support team and my account manager were prompt and helpful to solve a problem with updating my recipient information.
15 mei 2023
Antwoord van RationalFX
Hi Rumona,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are happy with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Efficient as always.
9 mei 2023
Antwoord van RationalFX
Hi Phil,
Thank you for taking the time out of your day to leave a 5* review,
We hope to see you transact again soon with us
Kind regards
We had to chase up three times to get…
We had to chase up three times to get copy of the contract to make the payment.
9 mei 2023
Antwoord van RationalFX
Hi,
We are sorry to heart you are unhappy,
Please note a member of our team will contact you shortly to investigate this for you
Kind regards
RationalFX
Antwoord van RationalFX
Hi Keivin,
Thank you for leaving a positive review,
It's great to hear you are happy with our service,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Good rate and fast service.
7 mei 2023
Antwoord van RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Transaction made fairly easy and paid…
Transaction made fairly easy and paid quickly. Great service
4 mei 2023
Antwoord van RationalFX
Hi Steve,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Antwoord van RationalFX
Good afternoon,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
Kind regards
RationalFX
TOP SERVICE TOP PEOPLE
ANTON and the team couldn't do
Enough to help and explain.
Very good service and mile cheaper than the bank
4 mei 2023
Review zonder uitnodiging
Antwoord van RationalFX
Hi Willy,
Thank you for your kind words about your experience with Anton - we look forward to seeing you again.
Kind regards
RationalFX
It is always so easy to change money…
It is always so easy to change money with Rational FX. We always deal with Milun, he is friendly helpful and efficient.
3 mei 2023
Antwoord van RationalFX
Hi Liza,
Thank you for your kind words about your experience with Anton - we look forward to seeing you again.
Kind regards
RationalFX
Anton was very friendly and efficient
Anton was very friendly and efficient. He expedited my deal very promptly. Thank you so much for all your help.
3 mei 2023
Antwoord van RationalFX
Hi Debra,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
Kind regards
RationalFX
Always prompt.
3 mei 2023
Antwoord van RationalFX
Hi Philip,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
Kind regards
RationalFX
Great personal service
Great personal service. Polite, professional and swift transaction. Always a pleasure to deal with. Thank you for your excellent service.
1 mei 2023
Antwoord van RationalFX
Hi Sarah,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Effortless transfers at great rates
25 april 2023
Antwoord van RationalFX
Hi Phillip,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Top service by Rational.
We send money to Rational after 3pm, funds forwarded to our account inside 2 hours.
What more can we ask for 👍
27 april 2023
Antwoord van RationalFX
Hi Pete,
Thank you for taking the time out of your day to leave a positive review,
It's great to hear you are satisfied with the service we provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
I was worried for a while that the…
I was worried for a while that the transaction hadn’t gone through and that I’d been scammed. The process online didn’t seem joined up. When I rang and spoke to an agent he confirmed that part of the process has worked but still needed to order it. Very scary for me for a while
26 april 2023
Antwoord van RationalFX
Hi Jan,
Thank you for leaving a review,
It's great to hear one of our agents were able to confirm the information for you,
We hope to see you transact again soon with us
Kind regards
RationalFX
SUPER EFFICIENT
25 april 2023
Antwoord van RationalFX
Hi Benjamin,
Thank you for taking the time out of your day to leave a 5* review,
It's great to hear you are satisfied with the service RationalFX provide,
We hope to see you transact again soon with us,
Kind regards
RationalFX
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