They have gone bust and about time. They are a fraudulent company that cancelled the FX transactions I concluded with them, even after I checked in advance with them that there would be no problem exe... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Working with Lewis is a delight, he’s careful, patient, stays connected, doesn’t use too much jargon when I needed to keep things simple. I’ve grown to really trust and enjoy the connection & the proc... Toon meer
Bedrijf heeft geantwoord
Several months ago my own bank caused a problem with Rational's system. But Rational solved the problem by having a senior manager take action and contact me to explain things. That was Good. Bu... Toon meer
Bedrijf heeft geantwoord
I’ve been dealing with RFX now for 17 years and have always had great service from Milun and his colleagues. Unfortunately over the past 3 months their relationship with Lloyds has moved to J.P. Morga... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
RationalFX is a leading international payments provider, having processed over £10bn since 2005 to more than 200 countries in over 50 currencies for 180,000 clients. RationalFX is authorised by the FCA and prides itself on secure, bank-beating rates, either over the phone or online 24/7.
Contactgegevens
Level 32, One Canada Square, Canary Wharf, E14 5AB, London, Verenigd Koninkrijk
- +44 (0) 20 7220 8181
- online.services@rationalfx.com
- www.rationalfx.com
4,0
Goed
3K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very nice and easy to use
10 september 2023
Antwoord van RationalFX
Hi Tim,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Easy foreign currency transfer
Personal service with people I have become familiar with.Very helpful and professional
5 september 2023
Antwoord van RationalFX
Hi Neill,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Same day transfer
Transfer initiated and completed within the same day from NL to UK - was efficient and swiftly carried out. Very impressed. Thanks so much!
6 september 2023
Antwoord van RationalFX
Hi Frances,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Professional
Always been very professional and Sam Hartley has been dealing with me for a number of years and always has come through professional.
Other staff members also helpful.
4 september 2023
Antwoord van RationalFX
Hi Bhavin,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Antwoord van RationalFX
Hi Lynn,
Thank you for taking the time out of your day to leave a 5* review,
We will ensure the positive feedback is passed onto Milun,
We hope to see you transact again soon with us,
Kind regards
RationalFX
always great service been using them…
always great service been using them for seven years now pleasure to deal with.
4 september 2023
Antwoord van RationalFX
Hi Graham,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Fast reliable service
31 augustus 2023
Antwoord van RationalFX
Hi James,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Professional and clear communication
Professional and with clear communication made my transfer easy and quick
30 augustus 2023
Antwoord van RationalFX
Hi Graham,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Rational FX is really a great forex…
Rational FX is really a great forex company with excellent service!
30 augustus 2023
Antwoord van RationalFX
Hi Linda,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Antwoord van RationalFX
Hi Daryl,
It's great to hear you are satisfied with the RationalFX service and will be using us again!
Thank you for your positive comments.
Kind regards
RationalFX
Easy and quick
Easy and quick - Milun is as ever extremely polite and courteous the money transfer took a day to be received in my Spanish bank account
22 augustus 2023
Antwoord van RationalFX
Hi Garry,
Thank you for taking the time out of your day to leave a 5* review,
We will ensure the positive feedback is passed onto Milun,
We hope to see you transact again soon with us,
Kind regards
RationalFX
Spot on Service
If you want a fast and efficient service, low fees and great exchange rates then you should check out Rational FX. I have been using them for over ten years and I have always found their service to be spot on.
20 augustus 2023
Antwoord van RationalFX
Hi Christopher,
Thank you for your great feedback! We are pleased to hear you are happy with the service we offer and, as always, aim to ensure our transfer fees are as competitively low as possible.
We hope to see you again soon!
Kind regards,
RationalFX
Completion of transaction
From the first moment of contact to the completion of the transaction took a matter of minutes by a courteous and helpful staff.
20 augustus 2023
Antwoord van RationalFX
Hi Keith,
Thank you for the great feedback!
We are pleased to hear that you find the RFX platform easy to use.
We hope to see you transferring with us again soon!
Kind regards,
RationalFX
Great company to deal with
Great company to deal with, been using for about 2 years and always been spot on thank you.
23 augustus 2023
Antwoord van RationalFX
Hi Julian,
Thank you for your great feedback! We are pleased to hear you are happy with the service we offer and, as always, aim to ensure our transfer fees are as competitively low as possible.
We hope to see you again soon!
Kind regards,
RationalFX
Rational FX delivered the promise friendly - but complicated.
Rational FX delivered what they promised, and were always friendly.
What you could improve is the process (design AND execution quality): some steps took a long time; I feel I had to ask several times; and instead of progressing "peacemeal" (first: the amount; then: where do you want to send the funds; then: funds bounced back because of different setups (Swift; SEPA) between my consultant and the other team), deliver complete instructions the first time.
23 augustus 2023
Antwoord van RationalFX
Hi Marco,
Thank you for your review.
Thank you for mentioning that RationalFX deliver what we promise, we always try to ensure we provide the best service at all times.
We are continuously working on improving our processes and web/app, thank you for your feedback.
Kind regards
RationalFX
Antwoord van RationalFX
Hi Alain,
Thank you for your great feedback! We are pleased to hear you are happy with the service we offer and, as always, aim to ensure our transfer fees are as competitively low as possible.
We hope to see you again soon!
Kind regards,
RationalFX
Quick and easy
Been using for regular monthly transfers for several after switching from Currencies Direct. Brilliant easy to use website, numerous payment options - so quick and easy despite all the obstacles out nanny state government put in place that seemingly inconvenience us tzx payers but provide no problem at all yo those that want to flout the rules
21 augustus 2023
Antwoord van RationalFX
Hi Norman
Thank you so much for taking the time to write a review about us and for recommending our services!
We hope to see you again soon!
Kind regards,
RationalFX
Quick and efficient
From first contact and getting a good rate to money sent to my account 3 hours and that included me negotiating the English banking system.
15 augustus 2023
Antwoord van RationalFX
Hi Mr Gray
Thank you for your positive feedback! We are glad to hear you have been satisfied with your experience.
We hope to see you again soon.
Kind regards,
RationalFX
Had to answer questions twice
Had to answer lots of questions then I had an email the next day asking me to answer two questions again.
20 augustus 2023
Antwoord van RationalFX
Hi Louise,
Thank you for your review.
Our banking partner has requested for further information regarding your payment - this has now been provided and funds will be released shortly.
Kind regards
RationalFX
Antwoord van RationalFX
Hi John,
Thank you for your great feedback! We are pleased to hear you are happy with the service we offer and, as always, aim to ensure our transfer fees are as competitively low as possible.
We hope to see you again soon!
Kind regards,
RationalFX
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.