Arch RoamRight Reviews 

SUBMITTING THE CORRECT INFORMATION CAN BE
CHALLENGING. IT IS DIFFICULT TO GET DOCTORS TO
COOPERATE.

Lorie was excellent, she was patient and kind through a stressful experience of having to file a claim to cancel our trip. Thank you so much!

Very good communication skills, kind and patient. Real person answered phone

Kayla was kind and courteous and very understanding!

Kayla was polite and friendly. She provided the service that I needed, flawlessly. This phone call was an excellent customer service moment for me and look forward to working with Arch Roam Right in the future.

Cory was incredibly helpful in clarifying when I'd receive a new check. His outstanding communication skills made it easy to understand. I truly appreciate his assistance!

Scammers! Gate One Travel should not sell this horrible company insurance policy. Was suppose to go to Europe last spring, when I got terrible back and hip pain. Could hardly sit or stand. Was going to my chiropractor, who is considered a physician in North Dakota. Arch Insurance said they needed a letter from her. I sent them a letter from her, then they wanted a form filled out by her. So we did that. Then they still denied my claim because they said she is not a physician. What a scam. I have used their insurance I don't know how many times and have never made a claim, but now when I needed them they wouldn't pay. I told them they could at least give me my premium back, but they won't even do that.

very knowledgable and helpful agent

Very please person that took my order.

Customer service

The price is reasonable. It’s very easy to navigate the process and read what it includes.

Waiting for message with policy info. need something to have with me during the trip.

The representative (Brenda) dealt with me professionally and gave me comprehensive information about the multi-trip insurance I was interested in. She also gave me information about Proplus insurance when I mentioned that the trips we will be taking are with Gate1. She gave me quotes for both. I wish I had asked her for a quote for up to $10,000. Now I have to call back to get that. Otherwise, she was great!

Very efficient and quickly accomplished! Thanks!

Isabel from Arch RoamRIght made everything easy. She answered all of our questions and made very thoughtful recommendations. We look forward to working with Isabel and Arch RoamRight. Superb customer service and value.

I had a very good experience with RoamRight. The process of getting travel insurance was straightforward, and the representative I spoke with was friendly and knowledgeable. They took the time to answer my questions and explain the coverage options clearly, which made it easier to choose a policy for my trip. Communication was prompt, and I appreciated how efficiently everything was handled. The policy information was easy to access, and I felt comfortable knowing I had coverage in place before traveling. Overall, the process was smooth and convenient, and I was happy with the service I received.

I had a very good experience with RoamRight. The process of getting travel insurance was straightforward, and the representative I spoke with was friendly, knowledgeable, and patient when answering my questions. They explained the coverage clearly and made it easy to understand what was included. The policy was arranged quickly, and I felt comfortable knowing I had coverage for my trip. Overall, the service was professional and the experience was smooth from start to finish.

Sharla was extremely helpful and professional. She easily understood what I was asking for and was able to add the coverage I was is!!!!!