I contacted Arch insurance after placing my claim for a trip that was interrupted by weather condition in Hawaii by hurricane NOLO. Wasn’t sure if more information or documents were needed so I contac... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Arch Insurance asked us relevant questions in the claims process, used an online platform to make a claim for compensation, and processed our claim promptly. What more could we ask from an insurer of... Toon meer
She was extremely helpful and knowledgeable. She had my answer and solution within minutes. The wait to speak with a person was not that long, and I used the call back option, which also was great. D... Toon meer
Bedrijf heeft geantwoord
I love Arch RoamRight! They covered me on a Viking Cruise when my travel partner passed away before the trip! The insurance is high coverage for a good price! Highly Recommend!
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The representative
The representative, Stephanie, understood my question. Answered it in a meaningful way. Completed the modification efficiently. My new policy docs were received immediately
15 september 2026
Antwoord van Arch RoamRight
Joseph,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
TJ,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent service
My customer service rep was great! Very helpful, knowledgeable, efficient and friendly. Couldn't ask for more.
11 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Katy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Quick efficient and knowledgeable
Quick efficient and knowledgeable. Very pleasant and kind. Thank you
10 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Donna,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda was really pleasant and promptly…
Brenda was really pleasant and promptly renewed my policy- she made it a wonderful experience! Thank you 🙏🏼
10 september 2026
Antwoord van Arch RoamRight
Kevin,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
8 september 2026
Antwoord van Arch RoamRight
Tam,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very knowledgeable and helpful
Megan was very friendly, helpful and knowledgeable. She listened to my questions and responded very well. Thanks for the great experience!
8 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Polite and courteous approach
Polite and courteous approach. Provided detailed information and very patient when asked questions.
8 september 2026
Antwoord van Arch RoamRight
Domenica,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I needed trip insurance
I needed trip insurance and was able to get it quickly and at a reasonable price. I keep coming back to Arch because I get great service every time I deal with them.
2 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Howard,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Easy to find coverage, but web site issues
Easy to find coverage, has been easy to get claims paid in the past. Web site STILL doesn't allow logging into my account, and I have contacted the company many times.
7 september 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
At the time of posting, we understand that your issue is being, or has been resolved. If you have any further questions, please contact us.
Regards,
The Arch RoamRight Team
I had to call several times and each of…
I had to call several times and each of your people were kind and partient.
7 september 2026
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Helen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The agent was so patient
The agent was so patient when I was looking up need documents for her.
2 september 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
K.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
1 september 2026
Antwoord van Arch RoamRight
Lana,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Quick response
Quick response. Answered all my questions. Eager and ready to help
27 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Violet,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The agent was very helpful and…
The agent was very helpful and gracious.
She found the policy that we need for our upcoming cruise. We feel prepared in the case of a medical emergency. Thank you, Megan!
27 augustus 2026
Antwoord van Arch RoamRight
Penny,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Antwoord van Arch RoamRight
Patricia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I was recommended by a friend who had…
I was recommended by a friend who had used Arch. They dealt with everything quickly and efficiently. Advised me a confirmation order would arrive within 10 minutes and explained each step clearly. They suggested I print the third page which was the certificate and to keep it with me at all times on my trip.
I was very satisfied with everything .
27 augustus 2026
Antwoord van Arch RoamRight
Maria,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very helpful
Megan was very helpful, answering all of my questions about submitting our claim.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Kenneth,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent
Excellent. Knowledgeable, helpful. Cheryl made a dreaded experience a pleasure.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Andrew,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.