Rook Matthews Sayer Reviews 

We used Rook Matthew Sayers mortgage advisors and worked with Alistair for our first-time buyer mortgage. He made the whole process incredibly easy and stress-free. His care, attention to detail, and customer service were absolutely 5-star. We couldn’t recommend him highly enough.

I recently moved home using the Ashington branch of RMS.
They came highly recommended and they did not disappoint.
From the beginning of my journey to the end, I was given the most high standard of service from a friendly,professional team.
Nothing was a problem to any of them if any questions were raised they were promptly dealt with.The fees are very reasonable also.
I cannot thank them enough for making such a stressful time easier. If you are moving home in the Ashington area, don't hesitate...this team are absolutely outstanding.
Thank you to all at Ashington branch.

Made a stressful time so much less stressful.

Everyone in the Whitley Bay branch was fantastic, nothing was ever too much trouble.

Special mention for Katie who made the possible last minute hitch just dissolve away!

Excellent service from Rook Matthew Sayer Gosforth would definitely recommend.
Friendly professional and knowledgeable from beginning to end of the sale.
A thank you to David Natalie and Eve.

The staff were very friendly and extremely helpful during a very long buying process. They were always helpful and quick to follow up on any questions asked. I would highly recommend RMS to any buyer or seller.

We viewed a house that rook matthews of westdenton had advertised they were very professional they always were very helpful we vied the property a few times without any issues we went ahead and purchased the house and Clare from the westdenton branch was amazing all the way through very well done to her would definitely recommend using this company ⭐️⭐️⭐️⭐️⭐️

Alistair has been great as always in helping me with my re-mortgage. Friendly, efficient and very responsive to queries. I’d highly recommend.

Went in to Hexham branch and enquired. I felt that the customer service was poor, no follow up, short e - mails and little interest. I won't be using them to sell my property.

Just completed another remortgage with Alistair. I think I’ve now solely used his services for over a decade now. Numerous remortgages and a house move.

If you need someone to give you the best, most realistic mortgage advice then look no further. He is a true professional and expert in his field.

Can’t recommend enough.

Re-mortgage made so easy by Alistair, top man, knows his stuff.

I have had assistance from Alistair Bowman previously and had no hesitation in contacting him for this query. Once again he was absolutely superb and everything was done so swiftly and without any stress or difficulties. Alistair is brilliant at his job and I would recommend him to anyone. Thanks.

Hexham branch of Rook, Matthews Sayer were very good during the recent sale of an apartment.
The advice, experience, patience and support from all members of staff was greatly appreciated and we wouldn’t hesitate to approach them again in the future.
Thank you all very much!

A first class service from meeting the team on day one, very professional and yet friendly kind and so helpful. Honest and realistic evaluation suggested, and with excellent communication throughout, the team made the whole process easy and understandable and as stress free as possible. The Gosforth branch of Rook Matthews Sayer can be highly recommended.

Lorraine was Very helpful and gave a clear explanation of sales situation.

Hayden and Sian, who we mostly dealt with were always most helpful, chasing things for us and responding in a timely fashion, whilst at the same time being very friendly and professional. There was a delay in handing over the keys but Sian and Jade were equally helpful then, thank you for the chocolates! Whilst not offering the same service we had from the independent agent who sold our house, for a high street agent they seem to do a decent job. Thank you

The friendliness of the staff made the over all experience less stressful.
All queries were answered in a timely manner and I would not hesitate to recommend this branch (Fenham) to family and friends.
Dylan is a credit to the company and they are really lucky to have such a knowledgeable member of staff working for them. Matthew will learn so much working along side Dylan.
Thank you to all the team, Steven, Stacey, Dylan and Matthew.

Leah was our main contact at the Hexham branch throughout the purchase of our new home, and she was absolutely fantastic. We also dealt with James and other members of the team, and everyone we interacted with was reliable, friendly, and proactive. They kept us updated at every stage, were always easy to reach, and made the whole process smooth and stress-free. By a mile, they’re the best estate agents we’ve ever dealt with, and we’re genuinely grateful for all their help. Highly recommended.

RMS Hexham were great to deal with. Leah was our main point of contact and she was fabulous to deal with. I'd recommend this estate agents to anyone.

I can’t recommend my financial advisor highly enough. After being let down by my first lender, Alistair stepped in and truly pulled out all the stops to get things back on track. His professionalism, clear communication, and dedication made a stressful situation so much easier. Absolutely outstanding service from start to finish.

A great experience with Dawn and the team at Rook Matthews Sayer, Blyth whilst purchasing my first home. Everyone was kind, informative and great on assisting with any queries that I had during the purchase.