Rook Matthews Sayer Reviews 

Excellent service provided by all the staff at the Ryton office. Both Emma and Victoria were invaluable in all stages of the sale, their guidance,assistance and positivity was greatly appreciated.

Good channels of communication from Rook Matthew Sayers in attempt to keep us up to date along the journey of selling our property. Thank you team Rook Matthew Sayers at the Whitley Bay branch!

I would defiantly recommend using Michael for all your mortgage needs. 👍

Michael has been amazing, the amount of information on line can be overwhelming but Michael was happy to answer any questions I had he was very knowledgably and patient (trust me I had lots of questions) He found me a great mortgage and has taken me through the process so far with ease, so hopefully I will be on the way to buying my forever home soon thanks to Michael and the team at RMS Ryton.

RMS - Ponteland

What can I say; this estate agent has done what MULTIPLE couldn’t do! Whenever I’ve told people my story recently, they cannot believe the shocking service I’ve had from other estate agents, so I’m just so glad I finally found RMS & listed my house with them!

The entire team in the Ponteland office have been unreal; they’ve been so friendly, so polite, so professional and I just cannot thank them enough for all of their hard work and dedication they’ve ploughed into selling my house.

On a more personal note, Sian has been exceptional. I would 100% understand if she was pulling her hair out in clumps regarding my house sale, as it’s been so long-winded, through nobody’s fault bar the bottom of the chain’s solicitor firm, however, Sian has consistently been on the ball, she’s always available to speak with when needed and she really has gone above and beyond to help me!

I can’t put into words how grateful I am for the work of RMS Ponteland; I will definitely be recommending them to anyone who needs a local estate agent, as they put their local competition to shame!

Thanks again for everything! 🩷

Alistair, Wendy and Angela at the Ashington branch have been amazing with us. We are buying our first home and although it hasnt been an easy process (nothing with RMS) Alistair and Wendy in particular have kept in touch every step of the way. We couldn't be happier with everything. Alistair has made the whole process of getting our first mortgage simple and easy making sure we understood everything and kept us right. Could not recommend the branch enough.

All the staff were very helpful and guided me through the process of selling my property in a very professional manner . Not having moved for nearly 40 years this was very important to me. They provided several viewings and within a week I had several offers. I was guided through the whole process of selection and felt confident in the advice they gave me .
Before selling I had been looking for a suitable property to downsize into so had been popping into the branch every so often . I never felt under pressure to look at properties which weren’t right for me , this led me to choosing them to sell my property as they knew the market around my area. I would certainly recommend them

Excellent service from the Ryton Branch, very knowledgable, professional and I would definitely recommend this office, the staff are simply brilliant.

From start to finish great customer service. We had 2 other estate agents out before making a decision on which agent suited our needs and the professionalism from David was far superior than the other agents which made our decision easy as he knew his stuff and presented us with a sales pack which no other agent did.

Chris was very courteous and professional and went above and beyond to help us in our journey to find a property in Newcastle.

Would highly recommend Chris and the wider Rook Matthews Sayer team.

I used Jamie at Whitley Bay branch to help me find a mortgage and he was fantastic. Just made a difficult process really easy. He’s taken a lot of the stress away and made things very easy. Highly recommended!

Absolutely superb service from Rook Mathews Ryton,
Very Professional, one to one service couldn’t thank all at this branch ( RYTON ) enough, from getting people through the door, to assisting with paperwork, plus solicitor, all in all top notch service,
5 star.

The team at the Hexham branch.
I would like to say a very big thank you to all staff at RMS Hexham for their help, especially Leah.
They kept me informed through every step of our moving process and were always at the other end of the phone when needed.

Fast efficient friendly - kept in touch on a very regular basis with updates

We bought our house via RMS at Bedlington and we were very impressed. Staff were friendly, professional, and dealt with any of our queries efficiently. Our moving process did drag out due to solicitor issues but we got there in the end! Big shout out to Claire!

I have recently delt with the Fenham branch of RMS for both letting and selling purposes. Although the whole process has been slow and frustrating at times there has been excellent communication and a very professional approach to getting satisfactory outcomes.

From start to finish this company / team have been amazing.
Steven , Stacey, Matthew and Dylan have all been an excellent help to me and my partner, guiding us through the sale of our late Aunty and Uncles property . They were very helpful, patient and understanding, exceeding any expectations we had. They made a potentially difficult process so easy.
Thank you all so much.

Micheal Storey at Rook Mathew Sayers has been outstanding to work with. He previously helped me secure a Buy-to-Let mortgage, and I have now returned to him for another BTL purchase because of the excellent service I experienced.
He is professional, knowledgeable, and always quick to respond. Micheal Storey explains every step clearly, makes the process smooth, and consistently finds the most suitable options based on my circumstances. His support has given me confidence throughout both applications, and everything has been handled efficiently from start to finish.
I highly recommend Micheal Storey for anyone looking for a reliable and experienced mortgage advisor. I will continue to work with him for future investment properties.

Great Service, Michelle, Jemma and Dawn were a massive help from start to finish and made the sale of my house stress free.

We received excellent service from the Fenham branch of Rook Matthews Sayer during our recent sale. Initially we met Stephen who explained the process and answered all of the questions we raised. We found all the team in the branch approachable and helpful. However, I would particularly like to thank Matthew for his support, hard work and tenacity to ensure our sale progressed. I'm very grateful for the updates he provided to ensure we were kept informed throughout the process.

We have recently sold our house through rook matthew sayer whitley bay and everybody from Lisa who valued it to katie who progressed it and every body in between were great they are a super team.highly recommend thank you so much john and Debbie S