HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Toon meer
Devon was incredible. He went out of his way to get a simple dust cap for a spotting scope. There was absolutely no profit in the deal for him but it involved quite a lot of work on his behalf to get... Toon meer
The product was delivered in your estimated timeframe however on this occasion I was not txt notified by NZ Post of the day it would be delivered. This may have been due to it being delivered direct f... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Contactgegevens
Level 1, 80 Adelaide Road, 6021, Wellington, Nieuw-Zeeland
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from this company
Great service from this company. My order was processed quickly and delivered much sooner than expected. Communication was good, and everything arrived in perfect condition. I would definitely recommend them and will happily use them again.
Product as described
Product as described, well packed with very fast delivery, thanks
Good website made finding what I wanted…
Good website made finding what I wanted easy. The stock availability was clear, good selection of product. Prices reasonable. Sale processed on the same day.
Super quick delivery with a tiny sweet…
Super quick delivery with a tiny sweet surprise added, very cute touch 😊
Easy customer service package well…
Easy customer service package well thank very good
Excellent Customer Service
I've had a fantastic experience with Rubber Monkey. Their customer service has been outstanding from start to finish.
I had a few questions regarding an order, including a coupon issue and later some questions about pricing and stock availability. Every time I reached out, the team responded promptly, answered all of my questions clearly, and went out of their way to help. When there was a technical issue with the website that prevented me from using a discount code, they acknowledged the problem, fixed it quickly, and even arranged a refund so I still received the discount.
What impressed me most was how helpful and friendly they were throughout the process. That's the kind of customer service that's becoming increasingly rare these days.
A special thanks to Steven for his excellent support. It's clear that Rubber Monkey genuinely cares about its customers and wants to make things right when issues arise.
Highly recommended. I'll definitely be shopping with them again.
Recommended
Quick shipping, good communication and a good price.
Very friendly staff, but advice on KB and apps would be appreciated
Very friendly staff, helpful and proactive. Kept me informed about the dispatch of the parcel, etc.
Once I received the parcel (the DJI drone), it contained lots of study materials (online available), which the staff could told me about/mention that if I hadn't had the DJI drone before, the download apps, Academy/Tutorials, whcih I could be reviewing and studying before my parcel has arrived.
Great Service
We Purchased 1x BLX288/SM58 microphone kit and 1x AC/41 Antenna Combiner. Pricing was competitive. Delivery prompt. Communication excellent. Great experience. What more can one say.
Very Satisfied
Really fast shipping and great deals. Super easy to deal with!
The service from RM is great
The service from RM is great. Good range of products and timely and accurate sales systems.
And awesome after-sales support from Devon!! Thank you.
However, RM are being let down by their partners whose lack of service is glaring and obvious.
1. SHURE NZ made an error in dispatch - they've owned up to that one.
2. NZ Couriers are struggling!! Its hurting the RM brand. Im still waiting on a package from them six days from time of dispatch. For contrast, I received other goods from a supplier just down the road from Shure NZ within 24 hours door-to-door AK -Upper Hutt. NZ Couriers service and comms are poor!!
Website was easy to use great prices…
Website was easy to use great prices and goods arrived quickly. Communication from sales representative was great
Great product range
Great product range
Most things are in stock, and those which are not, are clearly shown with likely lead times, which is helpful.
Always a top service.
Easy to place an order and the product…
Easy to place an order and the product arrived quickly and well-packaged.
Smooth and easy
Smooth and easy. No problems, just prompt delivery of the thing I ordered.
good products
good products, reasonable pricing and great communications
Quick and safe delivery
Reasonable prices.
Quick and safe delivery of a delicate items.
Items work well.
Very helpful sales staff
Very helpful sales staff if you give them a call. Product delivered promptly. I'd happily shop again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








