Transaction avec Runrug. Com excellente. Reçu le colis très rapidement malgré un petit souci avec le transporteur pour des frais de douanes rapidement solutionner avec Runrug qui a remboursé avant mêm... Toon meer
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Lees wat reviewers zeggen
Ordered 3 separate runrugs on Monday morning, and they were at my door Wednesday lunchtime. Great job especially living in the North of Scotland. Fitted 2 of them already and I am very impressed wit... Toon meer
First class speedy service. They were happy to supply our hall runners in a personalised size. They acknowledged email with a telephone call to confirm our requirements. We were kept updated on th... Toon meer
I was unable to qualify for the SALE FIVE or TAKEFIVE discount so emailed in to runrug. Joe Broomfield responded saying he couldn’t either! Is this deliberate on run rugs behalf ? Advertising discount... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We offer FREE delivery/shipping and FREE, easy returns on all orders - Worldwide! What makes runrug.com unique is that our hall and stair carpet runners are available in multiple different lengths and widths and we have over 500 different designs. With our first class customer support, superb quality assurance, fully tracked shipping service, choice of multiple different lengths and various widths, over 14,000 positive reviews & a 30 day free returns policy........runrug.com really are the World's market leaders for any length carpet runners.
Contactgegevens
84A FREEMAN STREET, DN32 7AG, GRIMSBY, Verenigd Koninkrijk
- 01472 287044
- help@runrug.com
- www.runrug.com
4,1
Goed
16K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Called run rug and spoke to Jo
Called run rug and spoke to Jo, I’d ordered a rug that wasn’t what I needed. We got that returned, and 3 other rugs ordered over the phone to him. Great help and service, all sorted out no problem, and great rugs delivered too. Thank you.
20 oktober 2022
Antwoord van runrug.com
Hi Oliver, Thank you very much for your review. We pride ourselves on our quality and customer service, I am happy to see this is evident on this occasion! We hope to deal with you again in the future. Runrug
Very pleased with the quality of the…
Very pleased with the quality of the carpet runner, ease of purchase and speedy delivery.
24 oktober 2022
Antwoord van runrug.com
Hi Peter, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Antwoord van runrug.com
Hi Mr Gabellone, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Persian grey stair runner and hall runner
Not yet fitted but tried it in its final position and it looks really good and excellent quality
14 oktober 2022
Antwoord van runrug.com
Hi Margaret, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Poor quality
The material was badly colored with a wide range of shades instead of a consistent color throughout. We were not able to use the runner rods we purchased.
20 oktober 2022
Antwoord van runrug.com
Hi Thomas, Thank you for your review. We're so sorry for the issue experienced with the product on this occasion. We're reporting this issue to our manufacturer to ensure this gets rectified going forward. We're always happy to organise replacements or a return for a refund, so we're glad to see you've reached out to us via email and our team are now working with you to resolve this issue for you. Our sincere apologies for any inconvenience caused. Runrug
great quality and delivery as expected
great quality and delivery as expected, a week early
18 oktober 2022
Antwoord van runrug.com
Hi Nick, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Antwoord van runrug.com
Hi Jey, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Antwoord van runrug.com
Hi Finny, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Great runner and great price.
20 oktober 2022
Antwoord van runrug.com
Hi Valerie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Good quality rugs at a fair price
Good quality rugs at a fair price, and excellent communication from Runrug throughout the ordering/shipping/delivery process. I'd definitely recommend this company to others and plan to use them again myself.
24 oktober 2022
Antwoord van runrug.com
Hi CA Quayle, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug.com
Great communication and speed in…
Great communication and speed in delivering my stair runner, underlay etc. the site has useful info for doing it yourself too.
17 oktober 2022
Antwoord van runrug.com
Hi Pauline, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Antwoord van runrug.com
Hi Amanda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Antwoord van runrug.com
Hi K, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug.com
Quality rug - speedy delivery
Very pleased with the whole process of dealing with runrug. Quality of rug is great. Speedy delivery. Website good and easy to choose correct size and order. Looks great in my hall. I’ve already recommended to a friend.
18 oktober 2022
Antwoord van runrug.com
Hi Horse, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug.com
Good selection and a wide range of…
Good selection and a wide range of sizes available. Order arrived quickly and is great quality. Would highly recommend.
19 oktober 2022
Antwoord van runrug.com
Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Exemplary!
Am thrilled with exemplary, speedy service & delivery. Fabulous rug; thankyou!
19 oktober 2022
Antwoord van runrug.com
Hi Lynn, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
I am really happy with the runner I purchased from Runrug
I am really happy with the runner I purchased from Runrug. Very high quality. Shipped quickly and delivered in the time frame I was told by employee of Runrug. Overall, I would recommend Runrug if you are in the market for a carpet runner.
19 oktober 2022
Antwoord van runrug.com
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Antwoord van runrug.com
Hi Sheila, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Antwoord van runrug.com
Hi MELISSA, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Very good service good quality product
20 oktober 2022
Antwoord van runrug.com
Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
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