Transaction avec Runrug. Com excellente. Reçu le colis très rapidement malgré un petit souci avec le transporteur pour des frais de douanes rapidement solutionner avec Runrug qui a remboursé avant mêm... Toon meer
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Lees wat reviewers zeggen
Ordered 3 separate runrugs on Monday morning, and they were at my door Wednesday lunchtime. Great job especially living in the North of Scotland. Fitted 2 of them already and I am very impressed wit... Toon meer
First class speedy service. They were happy to supply our hall runners in a personalised size. They acknowledged email with a telephone call to confirm our requirements. We were kept updated on th... Toon meer
I was unable to qualify for the SALE FIVE or TAKEFIVE discount so emailed in to runrug. Joe Broomfield responded saying he couldn’t either! Is this deliberate on run rugs behalf ? Advertising discount... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We offer FREE delivery/shipping and FREE, easy returns on all orders - Worldwide! What makes runrug.com unique is that our hall and stair carpet runners are available in multiple different lengths and widths and we have over 500 different designs. With our first class customer support, superb quality assurance, fully tracked shipping service, choice of multiple different lengths and various widths, over 14,000 positive reviews & a 30 day free returns policy........runrug.com really are the World's market leaders for any length carpet runners.
Contactgegevens
84A FREEMAN STREET, DN32 7AG, GRIMSBY, Verenigd Koninkrijk
- 01472 287044
- help@runrug.com
- www.runrug.com
4,1
Goed
16K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great rug
Great rug, was delivered fast
Highly recommended, looked around for a considerable amount of time found this site and discovered a large selection of lovely rugs 👍
4 november 2022
Antwoord van runrug.com
Hi Antonia, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Aztec Hallway Runner
Purchased a darker coloured hallway runner now that autumn and winter are here. But it was more of a dark brown colour that I received rather than a beige and I was therefore a little disappointed. Quite hardy and easy to clean.
1 november 2022
Antwoord van runrug.com
Hi Donna, Many thanks for your reveiw. We're sorry to hear that the product didn't quite meet your expectations in terms of colour. We try our best to ensure our images are the truest possible representation of the products, however, factors such as the lighting in our studio and screen resolutions can make this a little difficult to get 100% accurate. For this reason, we're always happy to accept returns for exchange or refund where applicable. If you would like any help with this, please reach out to us at help@runrug.com weher we will be glad to assist. Thanks again, Runrug
Very quick delivery, great looking product
Very quick delivery, product looked exactly as the photo on the website. I purchased Stair Rods and this company cuts them to size at no extra cost which is really useful.
3 november 2022
Antwoord van runrug.com
Hi Mairead, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Antwoord van runrug.com
Hi Daniel, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug
very pleased with runners just what we…
very pleased with runners just what we wanted looks great fast delivery
1 november 2022
Antwoord van runrug.com
Hi Keith, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Quality and very fast delivery
Quality and very fast delivered in 1 day. Cut to the requested size, it fits perfectly.
28 oktober 2022
Antwoord van runrug.com
Hi Vasile, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Exactly what we wanted and on time
Exactly what we wanted and on time. Perfect. Easy to order and fast service.
31 oktober 2022
Antwoord van runrug.com
Hi Peter, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Great customer service
Great customer service, pleasant and courteous.
Great quality product, premium hall runner,high-quality.
Poor packaging, shrink wrap very thin,product arrived exposed and dirty.
17 oktober 2022
Antwoord van runrug.com
Hi Michael, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. However, we are sorry that your product arrived exposed and dirty due to poor packaging. If there is an issue with your runner please get in touch and we will happily look at sending out a replacement for you free of charge. Thanks again! Runrug.com
Just the job
Ordering was easy and the runner arrived very quickly. It is perfect since our dog was slipping on our kitchen floor and has recently had an operation. He is delighted and so are we!
27 oktober 2022
Antwoord van runrug.com
Hi Clare, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
This is my second purchase
This is my second purchase. Just as pleased as I was with first.
28 oktober 2022
Antwoord van runrug.com
Hi Jacqueline, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Fast delivery and lovely rug which…
Fast delivery and lovely rug which suited my room. Had already bought one so knew it would be good.
27 oktober 2022
Antwoord van runrug.com
Hi Sharon, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
Product at a good price and …
Product at a good price and first class delivery, 10 out of 10
31 oktober 2022
Antwoord van runrug.com
Hi Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Quick delivery. Regular update’s
Delivery was quick with regular updates and good quality carpet runner
31 oktober 2022
Antwoord van runrug.com
Hi Tina, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Great Events Rug
We purchased a rug runner for event entrance.
Rug is good pile quality, perfect length and exactly as pictured and delivery was very quick. I would definitely order from Run Rug again.
28 oktober 2022
Antwoord van runrug.com
Hi Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Easy to order
Easy to order. Lots of designs to choice. Quick delay very. Rug looks great
19 oktober 2022
Antwoord van runrug.com
Hi Amanda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Rugs are of good quality
Rugs are of good quality. Delivery was prompt and the product was in good condition.
28 oktober 2022
Antwoord van runrug.com
Hi Cynthia, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Order was send quickly and the product…
Order was send quickly and the product is very good quality, looks just like the picture.
22 oktober 2022
Antwoord van runrug.com
Hi Shayra, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug
Antwoord van runrug.com
Hi Brad, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
When I finally got to the correct…
When I finally got to the correct Individual on the online chat. It seems they tried to delivery several times and no one home to sign for it. If somebody would’ve let me know that it was scheduled to be delivered I could’ve had somebody home to sign for it.
Love the carpet
19 oktober 2022
Antwoord van runrug.com
Hi Debra, Thank you for taking the time to review our company! We're sorry to hear that there were issues with the delivery of your order. If you are not available for delivery, DHL allow you to select a safe place or provide instructions for delivering to a neighbour. We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug
Lovely rug delivered on time emailed…
Lovely rug delivered on time emailed when posted
26 oktober 2022
Antwoord van runrug.com
Hi Graham, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug
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