SadaPay Reviews 

Very poor service

Absolutely useless Customer Service. I have provided as medical Certificate as per their advice. They promised a response within 2 working days but so far no action had been taken despite numerous messages.
Hopeless Service.

been a week i am trying to contact i had almost 2 lac inside and they blocked my account without warning no helpline working account is blocked no reply on emails I tried to contact FIA they said they have done some heavy money laundering high numbers of victims are there kindly everyone please report

"My business has been severely disrupted for a week because of them. My account is still not being activated even though they were the ones who deactivated it. They asked me to get my biometric verification done, which I did by paying a fee, but my account remains deactivated.

Despite having a balance in my account, they are not returning it, and all my incoming payments are stuck because of this. Their service is absolutely pathetic."

Extremely pethatic app
Totally scam
They blocked me account
No response from their side
I lost my 51 thousand

Mere b paise cut kiye h sadapay walo ne 2 3 days se help centre contact kr rha hu koi thk se respond he nai kr rha h Gmail py text kr rha hu waha py b thk se nai so please be alerted na inka call help centre h scams app feel hoti h ab to ye aise apps ko to block ho jana chaiye use he nai krna chaiye

Totally fraud, if you have money they block your account and there is no support service. Strongly not recommended

Sadapay Is totally Scammed, I have Lost My Rs 35,000 from sada pay...
mery account m -35800 minus kr diya, even use bhi nhi kiya, support pr bat kro to reply nhi dety or kehty hyn company ny 1 bar payment deduct kr li, jbk m ny 1 bar use kiya. 1 month m hi 2 bar balance dudeuct ka sg aya or minus aaya.. ab ap khud socinal multinationational company Bluehost.com kia fraud kr skti h, bilkul v nhi, or sada pay waly fraudy hny or blance minus kr diya..
so i suggest to everyone, please ap is sada pay sy koi onlien buying na krain, Thank you

I’ve been using SadaPay for a while now and it’s genuinely one of the best digital banking experiences in Pakistan. The app is smooth, transfers are instant, and the debit card works perfectly everywhere.

Recently I had a small confusion regarding biometric verification. I reached out to support and within days Haroon and the team not only resolved the issue but also sent clear, polite updates and a personal follow-up to make sure everything was fine. This level of care and responsiveness is rare these days.

Honestly, it feels good to be with a company that actually listens and treats customers with respect. Keep up the amazing work, SadaPay team. Highly recommended to everyone!

I have seen 1k to a shop at that time there was a problem in transaction but it still went through and their detected 1k from my account but the receiver haven't received the money when I contact the help chat they said it went through but it didn't I have checked the shop owners bank statement. This thing happened again today I sent 3600 rupees to a friend but he didn't receive it

Sadapay aik bilkul fraud aur unreliable app ban chuka hai. Mere account se Rs 11,000 deduct ho gaye, lekin receiver ko payment nahi mili. 2 din ho gaye, support ko 10+ bar message kiya, app mein bhi aur email pe bhi, lekin sirf bot ke auto replies mil rahe hain. Koi human support nahi, koi solution nahi, koi response nahi. Itni careless service unacceptable hai. Agar aap apne paison ko safe rakhna chahte hain to is app se door rahain. Mera amount abhi tak refund nahi hua. Bohat hi disappointing experience!

Sadapay is extremely disappointing and unreliable. Rs 11,000 was deducted from my account, but never received by the recipient. It has been 2 days, and despite messaging support 10+ times on the app and email, I only receive automated bot replies. No human response, no update, no resolution. This level of negligence is unacceptable for a financial service. My money is still missing, and support is completely unresponsive. If you care about your money, avoid this app. One of the worst customer support experiences ever!

Sadapay Is totally Scammed app I have Lost My Rs 40,000 from sada pay...
10 bar support walu ko message kia, in app mn b email py and koi reply ni sirf auto reply through bot, they are totly scammers Bohat hi useless app hy Help center mn koi Reply nahi krta fraud bakwas Logon ky sath scam krty hn, kbi b ase ghatia service ko use na krn

Stupid scammers, they don't have no support, barely functional website. Oh, and the App!!! It's a disaster, bichch won't let you reset or edit your own info.
Also the "OTP's" They're never going to arrive so don't hold up on them

Sadapay Is totally Scammed app I have Lost My A large from sada pay...Bohat hi useless app hy Help center mn koi Reply nahi krta fraud bakwas Logon ky sath scam krty hyn

Sb apne paisy nikal len
Ye scammer bank h Pakistan ka
Ma ne 20000 jazzcash ka bhejy received ni howe 6 din tk kehty rahy ajaen gy phr kaha k receiver ko received hogae jb k mjy ni howa jazzcash ma received

they permanantly close your account without any reason and without giving any justification why they close your account, if you did nothing still there are chances sadapay will close your account permanantly,

I ordered a sadapy Mastercard and now it's been 2 and a half weeks. I complained to their staff, but they don't pick up calls... every time the staff is busy, and automatic messages, I'm sick of this. They didn't deliver my card, plus their app is so old poor app, don't waste your money buying their card. I recommend Nayapay and Jazzcash, which are far better than Sadapay

They had taken a good start but within just few months their service declined. They are treating customers like hostages, sabotaging their money and financial mobility causing them loss.

Two weaks ago, I called them for resolving my issue. They don't reply on chat so I have to call them. They are using a UAN number on which call charges are Rs. 3/minute and no pacakge covers it. So it has to be paid by balance. My call was picked on 2nd or 3rd attempt after 5 to 6 minutes of holding each time on their helpline and tet they cut the in middle of the conversation for two two times. After third attempt, they assured me that my issue will be resolved in 2 to 3 days.
Fast forward to 14 days, my issue wasn't resolved. I called them to inquire on their helpline. After 3 attempts of holding for around 5 to 6 minutes, they picked my call and cut it in between after inquiring my issue and taking details. I tried for 4th, 5th and 6th time but they will not pick call after making you hold for 5 minutes each.

This company has just devolved into pre-indepence government office styled service centre where customers will be treated as petty subjects.

I wasted around more than Rs. 300 in all this non-sense that goes on on their helpline and also wasted a lot of money in account and before getting my account deleted.

It has not only costed me money only but also one of my subscriptions was delayed due to their idiocy resulting in loss of precious data stored there.

So never open your account on this platform being run by pathetic losers in life causing others damage to fulfill their tiny egos.

I’ve never experienced such poor service from any microfinance provider as I have with SadaPay. First, after signing up, they place you in a waiting queue—seemingly just to create hype, as if they’re offering some kind of exceptional service.

Later, a few of my transactions were declined when my card was used, and instead of a proper resolution, they completely blocked my account. I even contacted their customer support and offered to pay any applicable fines just to have my card reinstated—but they refused.

According to their so-called code of conduct, my CNIC is now permanently banned from using SadaPay, and their policy strictly prohibits reinstating accounts under any circumstances. It’s as if they consider themselves some sort of US visa embassy.

Absolutely not recommended, especially when better alternatives like NayaPay exist. Terrible service and even worse customer support.

Trash customer service. App is down most of the time. Had an account for 2 years and one day they just said “ok we think your account have some suspicious activity so we are going to ban you”.
Wouldn't be surprised if they just start scamming openly soon.