Samuel Johnston Reviews 

I was sent a different colour car seat than was pictured and had to deal with unhelpful support who suggested that products may vary from the images which I can see they have said in other replies to reviews.
That does not met the legal requirement for product accuracy under the consumer rights act as the description AND images must be accurate.
Would not recommend as you may not receive what you order.

Edit after response:
There is nothing inaccurate about my review. We're in agreement that the Eclipse car seat I was sent did not match the images on the site. That is the car seat I purchased and did not receive. I didn't not want or ask for any other version of the seat. The hostility and inability to accept responsibility is wild from a business and customer support staff. I was asked to pay myself to send it back and after a ridiculous back and forth, it was only when I said I would make a complaint to the CCPC was I offered a return.

Called instore to get a car seat for my 7 week old baby. Was guided by staff members who were very informative and also helped install the car seat to ensure it fitted my car. Very helpful which would encourage me to return in future. Thank you.

Excellent service, I would not hesitate to recommend. I ordered a Mammas and Papas pushchair, the customer service and communication was outstanding and it was delivered to England within 48 hours.

Good price and fast delivery. Can’t complain.

Called to check about stock of an item and got speaking to a really friendly man. He assured me the item was in stock. I had checked because it is sold out everywhere else. Ordered and got an extra 5% discount due to a code that pre populated on the website. Item was already discounted for Black Friday week. Free delivery and arrived within 2 days to ROI. Will be using the website again!

I ordered the Cybex Eos 2-in-1 Pram & Pushchair which I found to be a very good deal as no other company gave me such a good price. The website is very easy to use so I had no issue. The delivery was quite fast as I received it two days after I ordered it. I built it to make sure I wasn’t missing anything and everything was perfect. Can’t wait to start using it!

I wouldn't order from this company again as I ordered a travel system at the start of October and it still hadn't arrived by the end of November despite the website saying the item was on stock and I ordered as an express delivery as well assuming I would receive the travel system fairly quickly. I wasn't made aware of any stock delays when placing the order. I chased for an update on my order after a few weeks of waiting and was told the travel system wasn't in stock but that it would be at the start of November and was told the courier was delayed. I still didn't receive anything in November and after chasing again at the end of November, I was told they were getting the stock in on the 4th December. At this point, I had lost any trust in the company and so requested a full refund which was actioned over the phone promptly.
The main issue I have is that I checked the website a few times including the day I cancelled my order and the website says the product is in stock and available so I think anybody ordering from this company needs to be very cautious as had I have been made aware of the stock issue, I wouldn't have placed my order. I also don't understand why they have such a stock issue as I rang up another company and was able to place the order and have the delivery dispatched on the same day and was told even if the product wasn't in stock, they receive new stock weekly so not sure what is going on with this company but I would avoid unless you don't mind waiting months for your order!

This was my first time purchasing from Samuel Johnston. I was impressed with their efficient service. They kept me informed at every stage of the process and gave me an update on the delivery. I would highly recommend buying from them

Excellent service! Fast delivery! Thank you!

We brought a huge bundle for our new grandchild....my son and daughter knew which mamas and papas system they wanted. They have said they are very pleased and definitely happy.
The store was amazing, the price was a no brainer amazing value for money with additional items that have saved extra.
The delivery was without a doubt so outstanding less than 24hrs to update and dispatch and delivery was within 48 hours to home.
Would strongly recommend others to look here !
Thank you you very much for supplying and opportunity of really great deals. So many savings!!!
Very happy.

We were in with my daughter in law looking a pram for our grand daughter that's due 20th December.
Nathan ( mullask warehouse ni )helped us he was fantastic he went into every detail couldn't ask for any one better .my mum also bought 3 piece nursery piece the only down side to it there wasn't much furniture but Nathan shows us the one online . Xx

Graco car seat
Easy to order
Best price
Fantastic car seat

Ordered a Joie travel system- great value and arrived within 2 days! Very pleased with the service.

This was my first time ordering from Samuel Johnston. Purchased a Mamas & Papas cot-bed and it was delivered within two days! Delivery was also free which was a huge plus as most baby shops can charge between €30-€50 to deliver.
Pricing is also competitive, I saved approximately €50 by purchasing from Samuel Johnston instead of other baby shops. Definitely will purchase from Samuel Johnston again.

Bought a car seat, Graco turn2me. The price was a lot cheaper than other places and the delivery was very quick! Really impressed with the service and product

Samuel Johnston offers really competitive prices compared to competitors. I was worried about delivery but there was no need to be! Even though it said, 7-10 day lead time, it was dispatched in a few days and arrived a few days later. The communication and tracking was great. Really good experience!

We bought a child’s car seat. Great product at a great price. Delivery was free and it arrived in two days.

Purchased a cybex travel bag for my cybex buggy really pleased with the product i had purchased two other items which i had to return wasnt a problem at all and the staff were.really helpful nothing was a problem and the detail they went into lovely staff I would highly recommend Samuel Johnston and going to order more baby products .

We got our egg3 stroller bundle. Price,delivery, service, waiting times and experience was absolutely great, what could be better?

Excellent customer service and quick delivery! Could not fault! A very happy customer
Thank you so much ☺️