Savills Reviews 

Communication is appauling. I have been promised a call back on 4 occasions from the same person about a property that was viewed.
No call back has been made and no update in the app to reflect the status of the property in hand. Very dissapointed at this poor service.

Good judgement on price. I was selling. Good judgement on capacity of buyer to follow through on acceptance of offer. Good marketing. Good monitoring of progress between acceptance of offer an exchange of contracts.

Savills manage my rental property. The team are thorough and prompt. Will A. is extremely helpful, easy to approach and very professional.

Highly professional organization. I had an estate agent prior to Savills who was just awful, so I have a very good like for like comparison and the difference was night and day. Savills was responsive, professional, and efficient. If you're a tenant I would recommend looking for a flat that they manage. If you're a landlord, your property will be much better looked after with them than others out there.

⭐⭐⭐⭐⭐

I had an outstanding experience with the Savills Lettings team in Canary Wharf. From the initial viewing right through to securing the property and moving into my amazing new apartment, the entire process was seamless, professional, and stress-free.

A special thank you to Suria and George, who went above and beyond throughout the journey. Their communication was excellent, they were always responsive to any questions, and they made sure everything progressed smoothly at every stage. Their knowledge, professionalism, and genuine willingness to help made a huge difference.

Moving home can often be challenging, but thanks to their support and dedication, it was an incredibly positive experience. I couldn’t be happier with my new apartment and would highly recommend the Savills Canary Wharf lettings team to anyone looking for a first-class service.

Thank you again, Suria and George!

Savills - the most non responsive property company we have ever dealt with. Serious buyers for a commercial property, just ignored time and time again. Sent the 4th email today and have now given up.

Shilan Nathwani, from Savills London, thanks for nothing!!!

I rented through Savills between 2022 and 2026 with George Pride as our property manager. In my experience it is extremely rare to have any London property agents acting professionally, promptly and treating issues fairly and proactively. George is one of those exceptions and delivers a commendable level of service

We had a great experience with Jennifer. She was very helpful supporting us as first time buyers and made the process as stress free as possible. Thank you for helping us secure our first home!

We had an excellent experience while renting a property with Bailey Chan as our property manager.

In particular, he was
- Super responsive to our emails
- Always approachable, friendly and clear in his communications
- Regularly checkong in after significant events (having a new dryer installed, smoke detector fitted, investigation for a leak etc.) to check whether things went well and that our issues were resolved
- Generally just very competent; we never had to repeat ourselves, refer back to content in previous emails, chase replies after long waits etc, which has been a big frustration with estate agents in the past

Would highly recommend!

Daniel was superb in every way. From the moment I signed on with Savills he handled every detail promptly and efficiently. Beyond my expectations. I had some heath issues in the middle of the sale and had to pause everything for a month. Daniel kept in constant contact with my buyer and myself. He was always considerate and very polite. He is an asset to the firm.

Absolutely terrible experience with this company and manager (Cynthia javori)
I moved in my flat and asked the previous manager if bathroom fan was working properly and he said everything was fine....few months down the line serious mold on walls and fumes built up in my linen cupboard....i realised quickly what was happening...although it got resolved the attitudes of managers in this company was very uncaring....VERY.....i had to throw away alot of my belongings due to the mould issue. I had to sleep in my car for 3 months due to me being allergic to the mould with mucus and coughing and sore eyes that led to coughing up blood.
I asked for help to change my carpets and the answer was always no! they look fine! The radiator in the bathroom never worked in 8 years! PLEASE STAY CLEAR AWAY FROM THIS COMPANY.....YOU WILL REGRET YOUR DECISION!
I am now very happy in my NEW HOME and regret renting with Savills for 8 long years! My NEW LANDLORD is flexable to talk to at anytime!
Whatever you do.....DO NOT RENT AT
THE GREEN AT FAYGATE HORSHAM !!!
Dishing out section 21 to disabled people is absoutely disgusting!

Positive experience as a tenant dealing with Savills. They were responsive and attentive during both the move in and move out of our tenancy. Our property manager Maria was ace - no complaints!

Had the pleasure of working with Savills Westminster team for 4 years now. Big thank you to Matt and Fiona for making everything easy and seamless.

I gave my London property to them from abroad, safe to say you can trust them with your eyes closed. Quick replies, fast problem solving capabilities and very attentive through out the entire process.

Great experience working with Roshni. Very helpful

Very poor customer service, they did not act with integrity or professionalism. Neither branch nor head office attempted to rectify the situation either. All in all, a disappointing experience as a prospective tenant.Do not recommend this agency.
(London)

Savills are the management company for the house next door which is rented out. Over 18 months ago, a brick post on the drive which belonged to that house toppled over onto my path. This was reported by previous tenants, new tenants and myself on several occasions but the brick post has not moved and is too heavy for me to pick up and move onto their drive. The inconvenience is to me not the house it belongs to. I cannot use my path to take bins in and out as this prevents it. Apparently, the landlord is also aware. I rang Savills, the management company, several times last year and was fobbed off or advised it will be sorted that week...and it never was and nobody came back to me. Happy to take the fee but not taking up problems caused. If anyone trips over and hurts themsleves (and lets face it any trip can result in a potential death) the claim will be on Savills. I hadn't left feedback earlier as wanted to give them a chance but this is ridiculous!!!! I could only put date of experience as May 25 but it happened in December 24.

Roshni has done a fantistic job being the point person along with Max de Silva managing my flat rental through the usual issues from good to challenging.Thank you Roshni

Our purchase and sale would not have happened without Sue from Savills Rickmansworth. She is a great communicator and understands what motivates people. Well done!

Savills' Wandsworth office has managed my flat rental for 6 years and it's largely been smooth and hassle-free. Everyone with whom I've dealt at the Wandsworth office has been friendly and helpful. The five star rating is for each of them, individually, with Maria J being especially helpful in recent months. (Overall, my experience has been nearer to 4 stars because of changes in staff that challenge continuity of service).

“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”