I like the fact that whenever I need something doing within our account I can pick the phone up to Kellie Jones and she supports us immediately. Great company and Kellie is a star in the making. Thank... Toon meer
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Lees wat reviewers zeggen
Ref 3347275. Grant provided excellent service to resolve something that, whilst caused by SCG's pre-advised line upgrade activity, which should have been seamless, wasn't on equipment that was provide... Toon meer
Ticket 3364057 handled by Joe Conte, problem resolved efficiently, communication brilliant. Other things resolved by colleagues at SCG have also been without problems and efficiently handled. Thank... Toon meer
Ben's portal demo. Ben provided clear and full demonstration showing thorough product knowledge leaving little need to ask questions (though he regularly checked with us if we had any). He also provi... Toon meer
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Very satisfied
A very polite and efficient service which resolved the issue quickly. Much appreciated!
Ticket no 3088923, Ian van Baarlen
Issue resolved
Issue resolved by Craig in a timely and effective manner, good communication.
TicketID=3081563
TicketID=3081563
Ben Cooper....Thank you so much for all of your ongoing support. You are a true Star. Thank you.
Quick and efficient
Ian supported me with an audio issue, undertaking focused questions and a few test calls followed by screen sharing, continually talking me through the process to resolve the problem.
Re Ticket 3081533: SIP link change
Re Ticket 3081533: Joe at SCG was amazing sorting out our change of SIP links for the new broadband, with ease that shows his knowledge and skills in supporting our systems. Always a pleasure to deal with Joe . Thanks again
Jo Conte
Many thanks to Jo Conte for his patience and help in sorting out my query.
Real pleasure dealing with Jo.
3084484
TicketID=3082058 Craig David
I had previously requested an out of office email message putting on to on of my team's emails but had no response so followed this up and Craig immediately arranged this and got back to me to confirm it had been done on the same day.
Great Support
Joe was quick to respond and resolved the issue, ticket no. 3081701, in no time! He followed up with a courtesy call and a quick training session. This was much appreciated. Thank you.
ticket no 3082002; Joe Conte
Prompt 'over the phone' assistance which is rare these days. Issue was checked and resolved within a few minutes. Thank you Joe.
Brilliant support
I had a slight issue with my handset and raised this with SCG. Joe Conte contacted me immediately and he was able to solve the issue with the minimum of fuss. Joe is a real credit to the company; extremely knowledgeable, incredibly helpful and friendly. Thanks!
Ref: 3076677
Great service
Joe answered my queries very promptly and was able to help with just what I needed, thank you Joe
Engineer David Murdoch has been very…
Engineer David Murdoch has been very helpful today helping us sort out some teething issues with our Evonex system that he installed 9th Dec 2025. Great customer service.
Nice & Easy
Easy to contact with a query with a fast solution. Very polite and a pleasure to deal with.
Very quick response and great…
Very quick response and great instructions. Issues solved.
3070601
3070601
As ever, fast and efficient service from Joe.
Many thanks,
Joe Conte assisted with an issue with Cloudya phone line & sound issues
Joe Conte assisted with an issue with my Cloudya phone system and was extremely helpful & was able to get the issue rectified within minutes and was very polite and the service was AMAZING - he was a 'Super Star'
If I ever had any other issues I would ask for Joe Conte for sure. The reference number was 3067904
Simon - Was Fantastic
Simon (reference 3060173) was fantastic, he was really helpful, swift, and professional. Thank you!! :-)
Linda has come across as efficient and…
Linda has come across as efficient and professional
Linda was excellent
Linda was very good at keeping in touch and explaining what was happening.
Ben's portal demo.
Ben's portal demo.
Ben provided clear and full demonstration showing thorough product knowledge leaving little need to ask questions (though he regularly checked with us if we had any). He also provided plenty of assurance about raising tickets, capabilities of his team and the extra services they may be able to provide which could be very useful to us. Nice work Ben, thanks.
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