Honestly, what a terrible company. They’ll badger you non stop when they want something out of you, proper needy ex vibes or Domino’s spamming you about a deal, but as soon as it’s their turn to sort... Toon meer
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Lees wat reviewers zeggen
Worst screening company. They don’t reply to emails. Obsessed with getting access to your bank account through a third party company I’ve never heard of. Unsure how this meets any part of data minimis... Toon meer
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... Toon meer
Bedrijf heeft geantwoord
Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
Contactgegevens
Davy Avenue, MK5 8HJ, MILTON KEYNES, Verenigd Koninkrijk
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
3,1
Gemiddeld
222 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick and easy experience for new…
Very quick and easy experience for new role
6 november 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Bernadette,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Super quick and easy process
Super helpful, quick responses and lovely people that I dealt with
27 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Joanne,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Friendly and professional
Efficient with requests. Friendly and professional.
27 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Christina,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
The process was quick
The process was quick.
Excellent service, super quick and no issues. Prompt follow up and communication to ensure documents I submitted were fine.
24 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Eyong,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Fantastic experience
Fantastic experience, easy to follow instructions.
No complaints with anything
31 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Andy,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Timely updates and response
30 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Monchie,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Excellent service
Excellent service from Sarah very empathic, found a quick && creative solution and went the extra mile to call me back and check in later.
26 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Julie,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Excellent service
19 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Hetal,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Straightforward!
The experience was very straightforward and easy to complete.
16 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Very quick and efficient with a follow…
Very quick and efficient with a follow up call to ensure I was up to speed
27 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Kayleigh,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Timely response
Timely response, called me when the data I'd supplied wasn't uploaded correctly, stayed in the call with me until it was sorted. I did find uploading documents to the platform a little bit clunky - but overall, swift and great communicators!
25 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Helen,
Thank you for taking the time to leave us a rating. Your feedback is important to us. If you have more feedback, please contact us at swupdates@capita.com.
Security Watchdog Team
A great process
Very quick with the process and quick to ask for more documentation if needed. Communication was great.
17 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Jacob,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Staff were very useful and got straight…
Staff were very useful and got straight to the point.
11 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Faisal,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
The process was very easy to follow and…
The process was very easy to follow and upload. Security watchdog team kept me informed at all times and offerd great support and advice throughout the process.
Overall it was a great experience.
Thank you...
10 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Sadiq,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Excellent service
Excellent service, super quick and no issues, well apart from trying to get the camera spot on for the selfie verification, but I put that down to user error :)
12 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Rod,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Antwoord van Matrix Security Watchdog
Hi Tamara,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Quick and easy
Didn't have any issues uploading documents and only had to submit one round of extra documentation for my employment history. Super quick as well, allowing me to continue the onboarding process at a new job.
18 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Thomas,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Security Watchdog were very supportive…
Security Watchdog were very supportive throughout my time using them. They were quick to respond to any questions or issues I was having, plus give me all the information I needed and how best to complete the necessary work they required.
1 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Bryan,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Background Checks
A few minor hiccups along the way uploading documents but all in all a smooth process to follow.
18 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Hi Brett,
Thank you for taking the time to leave us a rating. Your feedback is important to us. If you have more feedback, please contact us at swupdates@capita.com.
Security Watchdog Team
Sent all paperwork they wanted but…
Sent all paperwork they wanted but still was coming back there was gaps in my employment
There would have only been one or two days and asking was I claiming benefits
This was harder than getting clearance to work with children for air cadets
11 oktober 2023
Review zonder uitnodiging
Antwoord van Matrix Security Watchdog
Dear David,
We really value your input and bringing our attention to areas where we can improve our customer service. We are keen to investigate this matter further for you so please get in touch with swupdates@capita.com as soon as possible.
Security Watchdog Team
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