Seventh Ave Reviews 

Purchased two Envion Air purifiers. These have replaceable filters which one is supposed to change every 6+ months. Called the company to order two filters and received a phone message that I needed to contact 7th Avenue for help on getting parts. Called and told that they didn't stock them couldn't help me. So now I have 2 air purifiers which cost over $200 and have become possible boat anchors. I have bought from 7th Avenue for over 8 years and was planning on buying some gifts this coming Christmas for my BoD members. Not on your life will I buy anything from 7th Avenue again!

China crap bought 800 count sheets bill was 116.00 sheets fell apart the 3 rd wash was told because I didn't notify them in 60 days nothing could be done. Well I can do something refuse to pay my bill screw them and the China cheap crap they sell

Can I give a negative number? Seventh Avenue says they have a rebate program available. If you make a purchase, you will have the option to sign up. I made 3 purchases, 2 over the internet, 1 over the phone w a phone rep (which, by the way, they charge an extra fee to place an order by phone). Each time I place an order, the option was not provided. The "supervisor, Kirt" said I wasn't eligible. When I asked what disqualified me, he could not give me a reason stating that he did not have the eligibility requirements, he would not conference call with Seventh Ave Perks to find out and would not help otherwise.

Preys on the elderly and those with disabilities. My 92yo dad gets up to 7 catalogs per day at his assisted living facility. I put a hold on his account due to ridiculous buying by phone (my dad doesn’t even have or know how to use email or the internet). No matter how elderly, forgetful, hard of hearing he is during the “order” they always process his order. I was promised the catalogs would stop and they would flag his account. Guess what - another catalog and order today. It took 15mins for him to finally complete the order, and they disregarded the flag on his account and allowed him to order. The shipping is as much as the product - and customer has to pay for returns. This makes returning whatever it is losing even MORE money. I am trying to find a lawyer for a class action lawsuit over deceptive practices and preying on the elderly. This has to stop.

“false advertising” I had a $100 spending limit then upon looking at my account the $100 was revoked on the phone with them. I am holding back my anger. I will make a formal complaint.

Make payment early for month of July in June 28 don't credit early payment so they charge me late fee because I did make make a payment in June in July payment don't buy nothing from this company they are ripped off seem like me account getting bigger than should be I haven't bought nothing in 6 month beware of charge they make you pay now I had to pay late fee

Ordered towels. They were $35. Ended up charging me over $60 bucks the time they added fees. When arrived the towels were a faded color nothing like the picture. Called to find out how to send back to them. First foreign guy I could hardly understand. Told me he would email me a label. He didn’t ! They wanted me to postage. Called again. Another foreigner. 4 x I had to repeat to her I wanted a label to send back and I’m not paying postage. 30 min later she emailed me a label.
Stay AWAY from here is my advise. !!! Wasted like 2 hours of my life trying to get a return label.

False advertisement all the way I was thinking Magazine with the credit I got a confirmation email saying the order was processed then I got an email saying that I needed to call in to them and then they wanted a down payment but my account says that I had a certain credit and that there were no down payments but it was a lie

I've been with these guys a while now making on time payments. Their website got hacked on 6/20/25 and charges was made on my account in the amount of $1865. I followed their directions and filed a identify theft report. Then they repay me by closing my credit account with them and destroying my credit, I worked so hard to build.

Twice I bought a computer from Seventh Ave and both computers stopped working after a few months. I had a warranty and they sent me a “gift” card for the cost of the computer only to be used at Seventh Ave. I asked them to take the cost of the computer off my bill with the gift card. They said they couldn’t. What a scam. Reporting them to the Attorney General in my state.

Dishonest. My wife was sent a repacked item...over 100.00. We called and we were promised a return label which never came. I called again and they claimed a cheque was sent, it didn't come, I called and was told a credit was issued and we would see an e-mail to that effect, it also didn't arrive. These people are deceitful with no business acumen. I would not order again. Sooner or later they will go out of business.

I have ordered from Seventh Avenue many times and have never had a problem. This time, my order wasn't correct and I returned it. A month later they said they wanted their money. I sent them a certified letter which included a receipt of the tracking number. They received it and signed for it and now they are trying to extort money from me. They left a negative mark on my credit report. It's a good thing that potential credit lenders do not pay any attention to this incompetent and negligent company. STAY AWAY FROM THEM.

Hi I would like to do a bad review regards on Seventh Avenue they have been harassing me for money that I do not have and I wasn't pleased with there product it wasn't not up to the standards like it said in the description thank you.

They don’t help with financial hardship they rob you drop your score even if you pay they don’t report it and once you do pay and order they continue to run credit checks over again dropping your score lower every time bad for business

Y'all took $100 off my credit card WITHOUT MY PERMISSION 10 min ago & won't give me a refund TO ANYBODY THAT'S THINKING ABOUT DOING BUSINESS WITH THIS COMPANY PLEASE DON'T BE LIKE ME THEY TOOK MONEY OFF MY CARD THEY PRODUCT DON'T LAST MAYBE 3 MONTHS FINGERHUT PRODUCT BETTER THIS THIS COMPANY & EVERYBODY KNOWS FINGERHUT MERCHANDISE AIN'T WORTH A DIME I WILL BE GOING LIVE TONIGHT TO SHOW YOU GUYS MY RECITE SCREAM SHOT WHERE THE TOOK MY MONEY

I will never deal with seventh avenue ever again,Called in and complained about the item broke on me,Waited for a return label which I never seen,I wind up throwing item away,And the refuse to give me a refund just as a one time courtesy.

I ordered a tablet which I received and 2 days later returned it because it would not work for what I needed. 3 weeks later they said they never got it so I went to the fedex office and got the receipt to show it was signed for 4 days after I sent it back. They gave me a credit for everything but the shipping and handling and when I asked them to credit that amount they said no that the buyer was responsible. Please people do not deal with Seventh Avenue they will rip you off and not care. You can never get anyone on the phone and when you do mention a return they get very snotty with you. If I could give them a zero rating I would.

My mother opened an account prompted by a credit offer catalogue! Stuff is over priced but you know old folk…can’t tell them anything!

She received three or four items, no problem! She decided to use the 800.00 credit balance she had for her little Christmas shopping! It’s harder for her to get out these days!

She ordered 1 item for her sister, 1 for me, and four for her granddaughter in California…who is newly moved to an apartment…about 7-8 weeks new.

I walk in to find my MOTHER CRYING ON THE PHONE! Turns out, she had spent 3 days trying to get someone who spoke sufficient ENGLISH to figure out WHY her Xmas gifts to her granddaughter wasn’t being shipped when she had plenty enough credit.

For Two Hours…they fed her bs! Said her account was sent to collections, though never a late payment! Then they said fraud was reported to credit bureau, though NEVER HAPPENED!

Everyone kept saying they had to get a supervisor then she’d get thrown right back into the queue! She had to start all over again and explain! That happened 3 times!

She finally gets a very rude SUPERVISOR that says, “The address in Los Angeles, is flagged as a ‘fraudulent address’, (not the name) address and NOT ONLY WILL THEY NOT SHIP TO THAT ADDRESS, THEY ARE CLOSING HER ACCOUNT! What the hell?

Why would they close HER ACCOUNT because of some activity that she knows nothing about, does not involve her OR her granddaughter who has not even been there beyond two months…AND TO CLOSE HER ACCOUNT AND TELL HER THERE IS NO RECOURSE!!

So now she thinks they are accusing HER of fraud…and her grandchild, a sweetheart of a young lady who simply rented an apartment 6 blocks from Beverly Hills!

How can my mom be held accountable and penalized for something by somebody we don’t even know❓❓❓

That is a terrible way to treat a customer and an elderly person!

And the rudeness with which this supervisor spoke to her…because by that point I had her out the call on speaker phone so I could determine what had her crying like this!

Seventh Avenue is awful to deal with and YET AGAIN ANOTHER COMPANY THAT WANTS OUT MONEY BUT CANT HIRE WORKERS THAT SPEAK AND COMPREHEND ENGLISH WORTH A DARN!

DONT do business with this overpricing company! Save yourself!

I ordered from 7th avenue, a pot and pan set and kitchen towels. Some of the handles had fallen off and the rest are getting ready to fall off. The towels were nice. My items cost $200. My credit limit is $750. These people do not understand financial hardship. I was late making a payment and they reported to the credit union that I had missed a payment not once but twice. Missed payment stays on your record anywhere from 7 to 10 years and have to pay a credit counselor to get it removed. Not only was I experiencing financial hardship but I also got my credit dropped because of 7th Avenue. These people are horrible, stay away and throw their magazines in the trash where they belong. I will never order another item from this place. I just recently got a second job and once I start getting on my feet again I will definitely not be ordering from here. I'll be taking my money somewhere else!!

Not a good company to deal with....no live agents to speak with, and a real lack of transparency in their business dealings. They WILL NOT Close A Customer ACCOUNT EVEN WHEN THE CUSTOMER ASKS (BEGS) THEM To Do So!!!(Many FTC violations)