Seventh Ave Reviews 

I ordered a wall unit in Feb off 2022. It is June 10 now 5 months later. Come too find out they do not have this item. Never got a letter or phone call. I will never order again from this company. Terrible.

I purchased a comforter set with a big red rose on the front. The sheets were so thin and low quality and the comforter was thin also. After having the set for a week I washed it and the comforter scribbled up and would not pull back out like a comforter and the sheets weren’t good in the washer. After one week everything but the pillow cases had to be placed in the trash due to it being low quality. I don’t recommend purchasing a comforter set from this store. My review is 0

They send catalogs saying your preapproved upto x amount, but when you place an order they want a “down payment “ . That’s not “Preapproved”, that’s getting to hit your credit and get money upfront.

Waited months to get the candle holder part of my order only to find both of them defective. One glass sconce is placed crooked the other too loose to hang on the wall without the glass falling off Contacted to replace only to be told they are now discontinued. Seriously poor quality product

Bottom line people. File a consumer claim about seventh avenue to Your attorney general and ftc.gov they will investigate your claims especially if there is enough people complaining. This company needs to stop cheating and lying to people.

I have never applied or signed up with Seventh Avenue for anything in my life, Ever! However, they somehow got my name and info and address and began mailing me catalogs through snail mail at my mother's address. The catalogs would come about once every few weeks like clockwork and they read in big letters directly on the front that I had been approved for a credit line for $700 and no need to do anything further except call and activate the card or credit line or whichever it was, I can't remember now because I always trashed them asap. I moved out of my mother's house and still kept getting mail there for awhile until I got it all forwarded and at some point my mother takes it upon herself to open a credit line through this seventh avenue but in my name and with my social and info! She began charging items and not paying the bill and I have no idea how long this went on or when it actually started but I found out when I came back to Tennessee because I had been living out of state in Texas and I kept seeing bills in name from seventh avenue saying my payment was past due. I knew this couldn't be because the position I was just in previously while out of state would have made it physically and humanly impossible for me to obtain any kind of credit/debit card or line of credit or anything to do with the area of finance. I started panicking because I was certain someone stole my identity and my first step and response was to immediately call seventh avenue and inform them that this is not my account and I did not open it and I scolded them about their security policy and how they could've so easily opened an account in my name just with a name, birthdate and social. They were no help and acted like I still owe them the bill. I was appalled and still am because it's going against my credit to this day. They had the nerve to say they were writing off all the debt except $100 and so now they claim I only owe them $100! Wow! I don't owe seventh avenue one single red cent because I would never dare open an account with their hideous and cheesy items regardless and I find it offensive that a company would basically ignore what I am saying about, they let someone else open the account in my name, and still try to say I owe them 100 dollars. I can't get over that! First of all, if you would not be basically sending catalogs constantly every other week begging people to sign up with you and flaunting on the front page they are already approved just call and activate then people wouldn't have had any option to fake my identity and call to open this credit line and activate it because my mother or anyone else would've never known about it. Or perhaps if you asked a few more in depth security questions or had the user verify different info other than the name, birthdate and social , which of course my mother knows!! Don't worry I am upset with her most of all but also with seventh avenue for not being accommodating and trustworthy and helpful or anything that a company should be but just being greedy and wanting their ridiculous 100 dollars and from the wrong person at that!!!!! I want this off my credit report and I can prove exactly where I was at the time this account was opened according to my mother, who admitted it, and according to the federal government , which is who I was with during this point of time and definitely unable to access any kind of way to open a line credit from a catalog that was arriving at my mother's address over 2,500 miles away. Get real. I told them all of this and they have still reported it on my account mutiple times and I think I will take them to court and possibly sue for damages because this has caused my score to be affected which in turn affects everything in my life and the ability to live or purchase a home or vehicle without a cosigner. It's just a nightmare. I want this off my report now. Otherwise I'm hiring an attorney immediately and taking legal action against seventh avenue for reporting this after I told them I can show hard cold evidence that this wasn't me and I was a victim of identity theft. I didn't press charges because it's my mother but I will pursue this court against the company and I mean what I say, I'm over it. Rant over- Melonie M. Mcmahan in Tennessee

The worst company Ever. I've been paying on my account and kept it up to date. Paid online. Now the weasels are saying they haven't received a payment for 2 months. Yet on Line it's saying g no payment due till next month. Tried calling them and of course no one can answer my question till next week day. They try to overctalk you never will I Ever order from this company again. Horrible

My mother ordered a bed from this horrible place, which I originally advised against bc literally everything that she here from here comes broken or stops working after MAYBE a week. The bed is heavy af AND ONLY HAS SPRINGS INSIDE IT! NO PADDING. JUST SPRINGS. It is so horrible it doesn't even stand up right, it folds in half! Try to sit on it and you'll feel a spring trying to force you off it. Lay on it and you may slide to the middle where it folds and all you can feel AND HEAR are springs popping into your body like a boxer punching their worst enemy. Called for return materials months ago and they haven't sent a gd thing. My mother is 65 and bc of this, took a 2nd job BC SHE STILL HAS TO PAY IT OFF. This company grosses me out the way they treat people, the products they send, and their lack of integrity. People who can't afford anything other than layaway type payments, use other sites like afterpay, or just about anywhere but this company. Who raised these thieving clowns??

I also would like to leave zero stars. My mom tried to make her normal payment and the guy on the phone took out a DOUBLE payment from her account. NEVER ORDER FROM THIS COMPANY EVER AGAIN! Fo to Stoneberry!

I would love to give a minus stars review. I ordered a set of canisters for $49. and a canvas painting which I returned. It cost me $30 to return the canvas. When I called to payoff it cost me $49. plus $39 shipping plus other charges which came to $99. So processing fee was $2.00.There should be a law against highway robbery. Never ever buy one thing from them

I was sent a pamphlet in the mail saying I was approved for $400.00. I ordered a bed. I informed the customer service Rep that I have titanium through out my body and to expedite the shipping. I expressed that I am moving into a new place and that I will be sleeping on the wooden floor till the bed arrived. I called the day of delivery to get an estimated delivery time and they said that my bed wasn't shipped and that I need to put down a down payment. No one called me to inform me of the issue. Now I spent all of my money on moving expenses and have no money left for a bed. Sleeping on a hard wooden floor and in a lot of pain! If they would of called me, I could of bought a bed elsewhere.. I took the day off from work on the day of delivery, so lost a full days worth of income.. This company is shady and does not care about their customers..

Seventh Avenue had me paying for 2 accounts im thinking that I have paid the account off. Another a count appears and they turned in a late payment on my credit score which dropped 3 points

I ordered a garden item when i received it it was smaller then expected so called to send back .they sent me a card to send back sent it back then received a bill for.$28 90 to pay for the shipping .i called them well thats our policy .i was mad so didnt pay right away. so now im being harrassed by a mrs lewis .well i sent a check out to get her off my phone.so she still calls so tried to call her at the number she left but it doesnt go to her.anyway again i told them i sent the check.AND don't send me any more catalogs im not interested. i ve got amazon they don't charge to send something Back.and i really like amazon

I made my application and was approved for $400 credit limit, I ordered over $300 in product after making 3 payments a total of $150 they hade my credit limit at $100 and said it was always $100...then how do you finance over $300...I'm done with them and there scamming people

Wow, I can see right through the paid reviews on here by the use of love over and over again. Its furniture, calm down with fake a$$ 5 star reviews. This is a company, not your high school sweetheart.
I will not say this is the worst company ever because that would be hyperbolic considering all the evil companies out their. I will say they have horrible costumer service though.
My story is a simple one. I ordered a chair and I received an email telling me my order had shipped and would arrive by april 18th. Then I received a second email telling me my product was on the way and would be arriving earlier than expected. The new date was April 14th. Then FedEx (the shipping handler) said they were on their way to deliver. It never arrived, so called 7th Avenue to find out what happened and they told me they don't track the packages cause that's my job. They told me to be patient. 5 days go by and my order has still not arrived so I called back. This time customer service is openly annoyed with me for asking them to do their job and find out what happened to my stuff. The lady almost lost her temper when telling me they had 18 days to deliver and not to call until the 18 days where up. On the 19 day I called back and once again was greeted with contempt by another rep.. this one almost seemed nice until I asked when my order would arrive. Then the tone changed to excuses and how I would need to wait a couple more days before they could take my complaint seriously. April 24th I called and this time they asked if I had contacted the shipper? So asked if she had, since it was their shipping company. She told me it was not her job to call FedEx to ask about my order. She said that was my responsibility. So I do call and find out what I had suspected the whole time. It was nowhere to be found.
When I called back to 7th they asked what i wanted to do and i asked for my money back of course.
I have worked in shipping and recieving and worked in the customer service industry, but what I experienced was neither. I feel they will not be a company for much longer with this blatant disregard of it's customer base. My opinion is don't bother with this company just because no one seems to want to work there anyway.

I have never owned an account with this unscrupulous company & never will. This company has allowed someone to fraudulently, open an account in my name. I have completed a sworn affidavit via government identity theft website & filed a dispute with the company as well, as all 3 credit bureaus. I have never resided at the address company alleges, that it shipped merchandise to me. Also, I have an excellent payment history with all creditors, that are legitimately mine, but this company has refused to remove this account from my credit profile. Credit department at this company stated that 1 payment of $ 100.00 was paid toward this fraudulent account , that was opened in August 2020 and nothing since. All that is needed to be done is check my signature against the signature of who opened this account. Also , they (Seventh Avenue) have record of method of payment for the one payment they say was made this too, will ascertain , that it was not me. This company has destroyed my credit profile, when it can be easily verified, that this is a fraudulent account that has been opened in my name , yet this company has failed to remove this item from my credit history and instead, reported to credit bureaus, that this fraudulent account is accurate as being mine. This company has assessed me to be delinquent in the amount of 2,973. I pay all my creditors, directly ,from my bank account online and have done so,for years. I have resided at my current address for the past 27 yrs. & pay mortgage at this address. Never have I resided at the address in question.

Pissed, & frustrated,
E Mehtab

You really should be able to pick NO STARS!!!!!!!!
Waited for 4 months for the LOUNGER SOFA BED..... NOTHING NOTHING LIKE THE PICTURE!!!!!!!!!
The cushion & the pillows were 1 inch thick!!!
You can feel the wood rite when you sit on it!
399$
GARBAGE
RETURNING IT, & told them I'm not goin to pay to ship it back. They are paying!!!! I made sure of that!!!!!!
Customer Service directed me to another (i guess) higher up customer service & both of them could of cared less!!!!!
Back round Christmas, i talked to 2 men in customer service & they were a JOKE ALSO!!!!!!!!

This company is the most unscrupulous company I have ever dealt with. I was charged for product I ordered 2 months ago today. I was told that they don't charge until they ship the product yet they charge the shipping costs before items are shipped. I was given 3 different delivery times ranging from 3 - 12 days. If the product is not received I can begin the claim process in a month. Do not give this company any business.

Some my orders never had delivered date, delivered late. One was Christmas present ordered and had cancel got 2 email where was on back order first one I said oh ok next was it wouldn't been shipped til mid January so nope and the shipping price is outrageous I had 1 or 2 things and it individually they were less than the shipping smh I didn't even order it I be glad when it's paid off