Shining Diamonds Reviews 

Urvi was the perfect person to help me through the last 6 months of designing the perfect ring

Professional service, where Joby talked me through the specification I presented and sourced the best diamond possible at the time according to my specification.
Brighton Store is in a very good location and visit is by appointment making the visit very personal and “calm”.

I had a fantastic experience purchasing my engagement ring from Shining Diamonds, and I would especially like to thank Wahaj for his excellent service.

Wahaj was professional, patient and extremely helpful throughout the whole process. He took the time to understand exactly what I was looking for and made choosing such an important ring feel easy and stress-free. He was knowledgeable about the diamonds, answered all my questions and never made me feel pressured.

Most importantly, my fiancée absolutely loved the ring! Seeing how happy she was when she received it made the whole experience even more special for me.

The ring is beautiful, and I’m extremely happy with the quality and service I received. A special thank you to Wahaj for helping me choose something so meaningful and making the whole process such a positive experience.

I would definitely recommend Shining Diamonds to anyone looking for an engagement ring, and I would happily shop with them again.

What an amazing experience buying my partners engagement ring. We were so well taken care off by Tara. She not only took time to go through a collection of cuts, carats, colours and clarity. But she made a very overwhelming process nice and simple, and very relaxed.

This was my second purchase from shining diamonds. I purchased a diamond ring, then decided to buy a eternity ring to match. Because of the excellent service recieved on my visit, Shining Diamond was an easy choice to make. Charlie who served me last time. I found him to be very helpful gave me plenty of time to decide wasn’t at all pushy. Also feel that shining diamonds is a shop to trust and recommend to other people. Would definitely go to Charlie again.

I went to the practice in Hatton Garden and Tara (worker) was so helpful and knowledgeable! Really pleasant and helped us finding the perfect size and ring. Amazing ,
Would go again

Really helpful experience from Kulraj I recently visited to buy an engagement ring couldn’t be happier with the service i received Throughout the entire process,Kulraj was friendly, knowledgeable, and incredibly helpful. He took the time to answer all of my questions get the best deal.

I had a fantastic experience choosing an engagement with Shining Diamonds. Tara was very helpful throughout the whole process, which involved multiple iterations of the design, and for each one Shining Diamonds produced a 3D render to help visualise the changes and ensure the ring turned out how I wanted it. When it came time to choose a diamond, Tara helped to look for diamonds best suited for the design. Overall a very smooth and enjoyable process.

My experience with Shining Diamonds, particularly with Eleanor, who helped me through the entire process of designing and buying an engagement ring, was phenomenal. Eleanor was extremely professional while remaining highly approachable and engaged in what is clearly a big decision for anyone. She took me through all the steps of selecting and designing a perfect engagement ring with such patience that the whole process felt extremely personal. From the design phase to Eleanor's personal recommendations and, later, her help selecting stones and additional details for the band, the whole process was very smooth, on time, and well worth the money. The end result was a beautiful ring that went beyond my expectations. I would 100% recommend anyone looking for a ring to go to Shining Diamonds, as they take this decision with the level of care one hopes all jewellers would.

I had a great experience buying my engagement ring here. Joby the staff member who helped was incredibly knowledgeable and guided me through the entire process with great care and made the experience stress free. I love my engagement ring, it's exactly what I wanted. The after care has been great aswel, the team such as charlie are always so quick to respond to my emails with any enquiries that I have had. Highly recommend this jewellers. professional and beautiful quality jewellery.

Lovely, friendly and helpful staff. I went into a few places on Hatton Garden and this one stood out for service.

Charlie made our experience calm and not rushed , he listened well and showed us options for what we wanted and explained well the quality of the gems etc . A knowledgable fellow with a lovely manner .

Eleanor was super friendly and professional in guiding us through our purchase of wedding bands as a couple. She helped answer of our many questions when it comes to rings, especially as it was the first time on the Groom's side, and was very patient in the different steps, and shapes and sizes that rings can come in.

We visited a few different shops, but Eleanor and Shining Diamonds could not be beaten in terms of excellent service and competitive pricing. Thanks for making our journey of buying these forever rings extra special!

We worked with Eleanor to get our perfect ring. She was amazing to speak with and made the process super easy! I’m grateful for her help and my fiancée loved her ring. Her customer service and attention to requests/details is superb. Would highly recommend reaching out to Eleanor!

The only place to get your engagement ring!!!!
We went ring shopping at Shining Diamonds & didn’t look back once!

Eleanor in particular was absolutely amazing!
She was extremely helpful and took out a variety of different rings for me to try on based on my preference! She also brought out additional rings for me to try on which she thought would also suit my hand- and i ended up falling in love with it!
I didn’t know how much I wanted a marquise ring until Eleanor brought one out!

The service was amazing - we will definitely be back for our wedding rings!

Once again, thank you so much Eleanor you were absolutely great and made our engagement ring shopping so special!

We had a wonderful experience buying a ring from Eleanor - she was very knowledgeable and had great recommendations! I am very happy with the ring.

Thanks to Eleanor for helping pick the most amazing earrings as a wedding present

I was looking for a pair of diamond studs for my daughter's 50th and came across Shining Diamonds. Being a complete novice, Urvi helped me immensely in choosing a beautiful pair of earrings which my daughter loved
Overall service was fantastic
Thank you Urvi for all your help and support

I knew what I was looking for and made an appointment at Shining Diamonds in Brighton - there I met with Charlie who was extremely knowledgeable and provided me with great customer service throughout. I'm very pleased with the quality of the piece of jewellery I purchased, which was ready to collect a week earlier than expected, and would have no hesitation in recommending them.