Orders 3 number elastics, only received two, emailed to chase the third with no acknowledgment but did answer other question. Haven’t bothered chasing as felt they were not great quality so have purch... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely incredible company. Phoned them after my daughter put in a last minute request for faux plaits for our pony with only three days to go until the show and they were sent out that same day an... Toon meer
John & Amanda were so helpful, from booking appointment to go visit the shop, to pre-selecting items to suit and supporting final decision on items that will create the perfect showing look. Would hig... Toon meer
Bedrijf heeft geantwoord
Honestly the best customer service you will get! Massive life savers at the London international this year when my older horse decided he was young again and we needed a last minute calmer! Also am... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Verenigd Koninkrijk
- 07710550438
- info@showponyprep.com
- www.showponyprep.com
4,4
Uitstekend
448 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
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Antwoord van Showponyprep
Thank you Charlotte for your wonderful review! As a small family business we pride ourselves in getting our customer service right as we feel this differentiates us from our competitors.
Have a fabulous 2025 season!
Karlie, Tal & Team SPP xx
Quick delivery
9 augustus 2024
Antwoord van Showponyprep
Thank you Lindsay for your wonderful review! As a small family business we pride ourselves in getting our customer service right as we feel this differentiates us from our competitors.
Have a fabulous 2025 season!
Karlie, Tal & Team SPP xx
Lush
Love these sunglasses and receive nothing but compliments when wearing them. I need all 3 colours 🤣
6 augustus 2024
Antwoord van Showponyprep
Thank you Kel for your wonderful review! As a small family business we pride ourselves in getting our customer service right as we feel this differentiates us from our competitors.
Have a fabulous 2025 season!
Karlie, Tal & Team SPP xx
OMG our special request Browband…
OMG our special request Browband arrived and couldn’t be more happy it is perfect , thank you soooo much it is amazing
12 september 2024
Review zonder uitnodiging
Antwoord van Showponyprep
Hi Natalie
Im soooo happy you love the bespoke browband we have crafted for you! I loved the way it looked when it was finished - i forgot to take pictures of it though :-( would you be kind enough to tag us into your pictures when you wear it so we can showcase it! It was absolutely one of a kind.
Hope it brings you lots of luck
Karlie x
Great selection of showing products
Great selection of showing products. Good service and communication to customer. Happy with everything I buy from them my little os turned out to the best with their products
5 juli 2024
Antwoord van Showponyprep
Thank you so much Mary for being one of our most loyal and supportive customers! From day one you have been a big supporter and we love watching your results and updates wearing all of our wonderful products.
Karlie xx
Beautiful browband
Beautiful browband. Speedy delivery
Really gorgeous . Looked amazing on
4 juli 2024
Antwoord van Showponyprep
Hi Clare
Im super pleased you love your browband, we put tonnes of effort into making them as we know people can tell the difference when a SHOWPONYPREP browband is in the ring.
Thanks for supporting our family business
Karlie xx
Prompt with a good product
3 juni 2024
Antwoord van Showponyprep
Hi Vicki
Thank you for your lovely review, we truly appreciate each and every person that takes the time to leave a review as it helps our business to maintain the exceptional reputation we have built over the past 6 years.
Karlie xx
Fantastic customer service
Fantastic customer service!
Quick response to all emails and efficient in resolving any issues at all!
Would highly recommend!
3 juni 2024
Antwoord van Showponyprep
Hi Laura
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Able to contact company very easily
Able to contact company very easily, guidance given about product. Prompt delivery and as described, delighted.
4 juni 2024
Antwoord van Showponyprep
Hi Amanda
Super pleased we achieved all aspects of customer service through to a prompt delivery of your chosen products.
Thank you as always for supporting our family business.
Karlie xx
Antwoord van Showponyprep
Hi Samantha
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Amazing support
Amazing support, products and prices. Everything we need for the show ring. All questions are always answered.
Highly recommend.
9 mei 2024
Antwoord van Showponyprep
Hi Em
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
My favourite store worldwide
My favourite store worldwide.
Extremely lucky to have this beautiful store available to us in Australia.
8 mei 2024
Antwoord van Showponyprep
Hi Brooke
We love seeing you guys all wearing our products over in Australia!! It is literally the best feeling in the world!!
Looking forward to seeing your new browbands in the ring soon.
Wishing you tonnes of luck in the coming season and hope you continue to fly the SHOWPONYPREP flag high in AUS.
Thank you again for supporting our family business!
Karlie xx
Antwoord van Showponyprep
Hi Laura
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Antwoord van Showponyprep
Hi Carol
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Really pleased with everything iv…
Really pleased with everything iv received from these guys if there was any delay I was kept updated.
All items are co really good quality and i love being at shows and spotting others in different bits and pieces
3 april 2024
Antwoord van Showponyprep
Hi Hollie
Thank you so much for supporting us and being a part of the SHOWPONYPREP family. The showing community is truly a wonderful one for us all to be involved in.Our children and i do the exact same thing spotting different items on the showground - it makes us super proud!
Thanks for supporting our family business
Karlie xx
Lovely business owners that go just…
Lovely business owners that go just that little bit further xx
Excellent choice of products and ordering is easy. xx
4 maart 2024
Antwoord van Showponyprep
Glad you thought our banner was ok and its a great addition to your school.
Many thanks
Karlie
First class service
Karlie & Tal always go above and beyond. They supply quality items at affordable prices. The customer service is second to none and I would recommend them to anyone.
4 maart 2024
Antwoord van Showponyprep
Hi Mrs P
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Antwoord van Showponyprep
Hi Mary
Thank you so much for your wonderful review. We pride ourselves on our supportive customer service and have this year expanded our team and hired a lovely lady called Mel so we are always on hand to support our customers through every different channel.
Many thanks for supporting our family business
Karlie xx
Great products easy to order and quick…
Great products easy to order and quick delivery
13 februari 2024
Antwoord van Showponyprep
Hi Lisa
Thank you so much for your lovely feedback - we truly appreciate all of the support you give to our family business.
Karlie xx
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