StairBox Reviews 

Product excellent and as ordered. Third staircase from this company.

Spent £1300 on a staircase for me to give the correct measurements to find it’s come the wrong sizes. Plans and websites don’t clearly state they only use 2 measurements instead of the 5.
Won’t correct unless I spent a further £1100. My customer is now without a staircase. And not offered a refund. Stay away, take no responsibility. Will never use again. Cheap for a reason.

Very good. Got what I asked for within the time period

Fast efficient, did what they said.

Starting from the website:
Very well made and the stairs design app is a top! The only downside is the missed 3D view of the loft paddle staircase.
Delivery: Very quick, always update in advance even if there will be any change of the time slot, the driver will call you anyway about 45 minutes before arriving. Delivery driver has been very friendly, professional and quick to unload the items.
The packaging: everything it's organised, the stairs was separated left and right, the boxes had all the hardware needed for the installation.
The item: I selected a full pine, so it's slightly heavy, very strong, well made to a millimetres. Easy to install, I done my self, I'm not a pro but using a bit of common sense it's like play Tetris.
Overall, for the price I was very amazed about the quality. Highly recommend this company if you are looking for a top quality staircase.

Easy website to use, customer service exellent.

Another great set of stairs quick delivery and very good at keeping in touch

Easy to use design tool, great information throughout the process and, once again, a really helpful, knowledgeable, efficient and friendly delivery driver. Many thanks 👍🏻

Great service, on time delivery, Steve was friendly and helpful. Stairs went together really well

The service and product were second to none . The stairs were quite complex but every thing fitted. The quality and finish are outstanding. I can not praise this company enough well done.

Oak staircase ordered for our 1970 'new' house as part of a total renovation in order to downsize. Always a bit nerve-wracking ordering such a major item on line but extremely helpful contact on the phone, prompt delivery and - the staircase itself is wondrous. Our builders are just finishing installation but it is beautifully made and finished and we are delighted.

Spot on would use again and recommend to others

Great customer service from the sales team, delivered on time and great value for money, would recommend to anyone.
cheers

What a fantastic company , I can not prase them enough always on time and always allnin place

Great service and products. Very helpful on the phone when needed measuring the glass balustrades.

Fantastic service, very helpful rung for a quote and ordered a staircase on the same day and was delivered within 8 days from the order, Staircase was top quality and perfect measurement and installation was easy. Would highly recommend stair box and would definitely come to you again, cheers 👍🏽

Looks Perfect.
Easy to order, quick delivery perfect follow up.

Fantastic from ordering to delivery and finally installing the products

Stairs parts delivered in time no problems

The staircase was delivered on time and we asked for some different size nosings on the treads and the team were very helpful nothing was a problem Great service.