Excellent experience. Really helpful in the design process and responsive - you could get through to someone by phone very easily, all of whom were very helpful and well informed. I even made a late c... Toon meer
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What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.... Toon meer
This is the third staircase I've bought from StairBox now, and I've always been impressed by how easy it is to order, and how they deliver on time, to the exact area specified (not easy in a rural loc... Toon meer
An absolutely fabulous new staircase was made for us by Stairbox. The ordering and instructions were easy to follow and the staff were extremely friendly and knowledgeable when I called for some extr... Toon meer
Bedrijfsgegevens
Over StairBox
Geschreven door het bedrijf
StairBox are a leading UK manufacturer and supplier of timber staircases and stair parts.
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
We make stairs... easy
Geschreven door het bedrijf
- Instant quotes and easy ordering
- Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
- Quality you can trust
- Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
- Delivery in as little as 7-10 days
- 7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.
Contactgegevens
StairBox Head Office, Unit S94 St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, ST4 4TW, Stoke-on-Trent, Verenigd Koninkrijk
- 01782 832555
- hello@stairbox.com
- www.stairbox.com
4,8
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6K reviews
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Excellent service from ordering my…
Excellent service from ordering my staircase to getting the delivery
14 september 2026
Excellent service
Excellent service, I even had a phone call to check that what I wanted was correct and after talking it through made a change to make it far better.
21 september 2026
Perfect as always
Perfect as always. Had the stair parts delivered strait to the customers house and the customer was extremely happy with how polite and helpful the delivery driver was for offering to help load it all into the property! Highly recommend
21 september 2026
They were so helpful with design and…
They were so helpful with design and follow up questions. Then the delivery staircase is amazing.
18 september 2026
I am a carpenter who specialises in…
I am a carpenter who specialises in loft conversions and use stairbox on all of my projects that require stairs.Excellent service as usual, great stairs and great prices with fast delivery
14 september 2026
On time delivery
18 september 2026
Stairs came in the allocated time
Stairs came in the allocated time, quality fine, nothing missing & most importantly they fit.
17 september 2026
Brilliant service from start to…
Brilliant service from start to finish,everything explained about measuring and angles and easy to use website,delivered in about 12 days and everything packaged really well,looks great thank you
17 september 2026
We were in a really tight spot time wise…
We were in a really tight spot time wise and the team turned this around very quickly. Great quality product, really happy.
16 september 2026
I’ve fitted hundreds of flights of…
I’ve fitted hundreds of flights of stairs, overall I found stairbox very good. The interactive design tool is excellent, delivery was prompt, built quality was good. The one downside and this seems to be across nearly all manufacturers is the use of barefaced tenons at the newels, this along with slightly slack tenons and twist is a high possibility. Overall though decent.
9 september 2026
Fabulous all round
Fabulous all round, quality✔️value for money✔️product✔️ 100% recommend. Thankyou
8 september 2026
It was an easy experience from start to…
It was an easy experience from start to finish, all on time as promised,
Very easy experience ,would highly recommend
8 september 2026
Delivered on time and everything with…
Delivered on time and everything with the installation went like clock work
15 september 2026
Fantastic service and exceptional quality
Fantastic service and exceptional quality three part assembly went together like a dream we’re delighted with the result - would highly recommend you buy the assembly kit as well everything to do the job to a really high standard.
13 augustus 2026
We designed exactly what we required
We designed exactly what we required, the ordering process was easy, great price delivered within 10 days. Very happy with the stairs.
7 september 2026
A lot of the treads didn’t line up with…
A lot of the treads didn’t line up with strings properly meaning additional work to try and get everything to align correctly. Not the best set we’ve had from you in fact it’s the worse set I’ve ever received. Aside from that I’ve always found your service great and never had a real issue before this .
14 september 2026
Antwoord van StairBox
Tristan,
Thank you for your time on the phone just now. Your feedback is invaluable to us, we appreciate that you meant this to come to us initially. It was good to get further information on what you found and get to the root of the issue.
We hope to work with you again soon when you need us.
Great product easy to use stair…
Great product easy to use stair designer, helpful, friendly and prompt delivery service.
14 september 2026
5 star...dont you know how good that is?
14 september 2026
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