StairBox Reviews 

Bought stair cladding from StairBox and I'm very happy with the quality. Was pretty straight forward to fit and looks great.

Great service, and delived spot on time.

Fitted stairs together with professional carpenter and the fit was millimetre perfect. Assembled stairs very sturdy, but heavier than expected. Definitely a ‘two-person’ project.
The carpenter has been using an alternative supplier, but would now consider StairBox for future projects.
Very pleased with result and amazed at how accurate the stairs fitted into an extremely tight space.

Lovely product, delivered on time.

Really easy to order and the delivery was super fast with a great driver.

It was my first time, as I'm not a builder and Alex helped me very patiently getting all the measurements spot on, which made the installation straightforward. The order process and logistics/delivery was also fantastic. Great quality product too.

Online design is straightforward, allowing you to change all sorts of dimensions to get the staircase to fit into ,what for me was an awkward space. Once ordered I got notification a few days later on a delivery date, I'm way up North in the Highlands, so didn't expect super quick but for a custom made stair I'm very pleased with the lead time, delivery is trackable you you know when it's arriving within a 2 hour time slot. My winder staircase is of good quality and assembly was straightforward.
If I ever need another staircases I wouldn't think twice about using Stair box.

Glass fit perfectly into my staircase .Quality of the fittings very good delivery on the day it was told to me would definitely use this company again

Great company to deal with
The road was closed the day of delivery and the driver found another route so materials got delivered
Will definitely use again

From order to delivery, a great service as always.

Impeccable quality and service as always

stairs deliverd and tracked perfect driver was a gentleman nothing to much trouble and the stair fitted berfect easy to instal

Customer service was great, from initial contact when getting measurements correct to highlighting a missed item. Delivery was quick and we were kept informed and then help to unload. Built by our carpenter who was impressed with the quality and ease that it went in.

We ordered a stair case from stair box the carpenters I wanted couldn’t order or fit it for over a month so I ordered it measured it was really easy and we fitted it ourselves I would highly recommend the company and def use again

The lady in customer service was extremely proficient , knowledgeable and extremely helpful. The goods were delivered on time. Upon delivery, the delivery driver was extremely helpful too. The goods were as described and were of the exact measurements ordered. (That is rare). I am extremely satisfied with the top-class service I have received and would not hesitate to recommend or use Stairbox again. 10 out of 10 - Great company!!!!

Ordered replacement banister, oak and glass.
Really helpful measuring guides online, and even more helpful when I phoned before I placed the order as I was unsure of a measurement.

Delivery took a few weeks, but they use their own delivery drivers. And the driver couldn’t have been more helpful, keeping me updated on timings and bringing the stuff in.

Quality of the wood and glass is perfect. It looks beautiful.

Maybe they expect to sell to professionals ? But we’re just a couple of diy novices!

We had a couple of snags - one filler section was impossible to get out of the handrail - it was like it hadn’t been fully cut. We had to recut and prise it out with quite a bit of effort.

And upstairs banister, mitre joint hasn’t been cut although diagrams on the order show that it should have been mitred.

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The product was excellent and was delivered as promised on time.
We will be using stairbox again