Stelrad Ltd Reviews 

4.480
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Extremely good customer service from my first enquiry. There was a problem with the initial delivery due to damage in transit to the courier but this was resolved quickly with a free next-day slot. I... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to order and good to order from the manufacturer. Also you know it is a genuine quality product - hence I didn't take a risk by ordering from elsewhere where it was a little cheaper. Radiator i... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordering was a very easy experience. Cancelled the order due to delivery provider. Due to be delivered Monday, 30mins out a call from delivery to advise radiator not with him just the fixings. Je sta... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to order and fast delivery. Was kept well informed about delivery. Flat panel radiator is modern looking and seems well made. Have ordered several now as we do each room and very happy with th... Toon meer


Bedrijfsgegevens

  1. Radiateurwinkel
  2. ook in
  3. Bouwmaterialen leverancier
  4. Bouwwinkel
  5. Ketel- en verwarmingsdienst
  6. Sanitairwinkel
  7. Verwarmingsapparatuur leverancier

Over Stelrad Ltd

Geschreven door het bedrijf

Thank you for leaving a review

Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.

Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.

We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.

Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.

Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:

  • Standard steel panel radiators
  • Premium panel and designer radiators
  • Decorative and coloured radiators
  • Steel column radiators
  • Cast iron column radiators
  • Towel rails
  • Premium electric radiators and towel rails
  • Low Surface Temperature (LST) radiators for schools, hospitals and care environments
  • Special Application radiators for specialised spaces and applications

Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.

We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.

We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.

You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.

Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.

contact us SHOP NOW

Bringing radiator style into UK homes

Geschreven door het bedrijf

Stelrad UK's No.1 Radiator Brand
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FREE DELIVERY ON ORDERS OVER £200

Delivery lead time up to 72 hours

FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(4.480)

717 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, perfect purchase. Thank you

2 september 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Good quality radiators

Good quality radiators. Reasonable price. Excellent delivery service.

1 september 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, quick and easy to order, good courier service and the radiator was a perfect choice for the room.

1 september 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Impressive all-round performance

Good product, well packaged (I bought Steelrad after a bad experience with damaged radiators from another supplier) Quick answer on phone with Knowledgeable/helpful staff on phone. Delivery hassle-free.

1 september 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Replacement of aging radiators with new…

Replacement of aging radiators with new Stelrad Vertical Line single radiators could not be simpler. Ready painted with smooth finish that looks like it will last for years. Roll on the next unit.

11 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Easy Ordering

Easy Ordering, quick delivery and helpful dleivery personnel.

31 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

K1 radiators

Straight forward ordering from website , well priced quality product. Delivered on given date and time . Ample product information in website .

28 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Well informed on delivery

Well informed on delivery, bang on time

29 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Good radiators

We replaced our radiators with Stelrad ones in our last house and didn’t have any problems with them. Have moved house and are doing the same.

7 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Fast quick service

6 augustus 2026
Logo Stelrad Ltd

Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

On time delivery

On time delivery , and kept notified upon there actions.

26 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Very pleased with my purchase

Very pleased with my purchase. It was easy to place my order. The delivery was quick and I'm really pleased with the radiators performance.
Will certainly purchase again directly from Stelrad.

27 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Your Google at what you do keep on doing it

The girls on the phone were helpful, knowledgeable, friendly and nothing was any trouble, brilliant well done

4 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Delivery was perfect

Delivery was perfect, no issues and radiator as expected, no damage,etc. Would reccommend, cheaper overall than other radiator options!

3 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 4 van de 5 sterren

Needs slightly better packaging to…

Needs slightly better packaging to protect during shipping as arrived with minor dings and chips from its journey. Product excellent as ever.

25 augustus 2026
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Antwoord van Stelrad Ltd

Thank you for your 4* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.

I am going to email you separately regarding this review
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Thanx

Amazing service

25 augustus 2026
Logo Stelrad Ltd

Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

This Stelrad radiator is a very good…

This Stelrad radiator is a very good design even though I only bought the basic type very strong and well made. I'm sure this will make the home warmer this coming winter. I shall order some more from Stelrad in due course.

24 augustus 2026
Logo Stelrad Ltd

Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 2 van de 5 sterren

very late parts arrival.

24 augustus 2026
Logo Stelrad Ltd

Antwoord van Stelrad Ltd

Good morning, thank you for you review. I am struggling to find details of this order. if you need any further assistance please contact us at Stelraddirect@stelrad.com so we can look into this further for you

Kind regards

Stacey

Beoordeeld met 5 van de 5 sterren

Good quality radiators

Good quality radiators, well worth the price.
Delivered in a good time frame and packed really well, would definitely use Stelrad again.
Great service, thanks guys and girls

22 augustus 2026
Logo Stelrad Ltd

Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

Beoordeeld met 5 van de 5 sterren

Radiator saddle clips.

Web site was easy to navigate, found what I was looking for with no problem, one thing I would say is my item was a little bit over packaged, my tiny little radiator saddle clips came in a massive plastic bag, that aside they worked a treat and now my radiator is firmly held into the wall brackets with no movement.

23 augustus 2026
Logo Stelrad Ltd

Antwoord van Stelrad Ltd

Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey

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