Superlec Direct Reviews 

Excellent experience and will buy from this site again. Price and delivery were excellent

Easy from start to finish

Excellent service and price too, although my order wasn't available immediately I was informed there would be a slight delay, and later received delivery details from DPD. My order arrived the following day.

Excellent choice of products at competitive prices. Quick delivery.

Great service with the stock I want

Prompt delivery, just one item sent wrong, didn't reply to email

I placed the order on Wednesday and it’s now Saturday and I still don’t have my order

Needed housing for LED striplights. These were perfect. And although they are described as surface mounted I recessed them anyway and sealed them in with a little glue. Competitively priced and delivered as promised. Will use again. 🙂

I bought an ev charger box. Price was better value and ordering fairly straightforward. Delivery was quick, two days after placing order, was kept informed and overall a great shopping experience.

Ordered armoured cable which was well priced and arrived quickly, with no carriage charges.
Will order again.

Perfect no issues good price quick dwlivery excellent coms!!!

Very comprehensive selection of goods. Great service at very good pricing.

The charger I ordered arrived promptly. No problem

Great service arrived very quickly and a reasonable cost too. Thanks very much

Product was as described. It was securely packaged. Arrived in a timely manner. As a Northern Ireland resident I was relieved that they posted items to me as other companies did not

Great prices, great service.

If you need it, they have got it.

Super fast delivery and service,next day!!!

Awful had no reply off 4 emails and I’ve not had my items either

Some goods were missing; customer service took no accountability, blamed us, and failed to provide the requested documents.

Ordered at 8:15am on Tuesday 29th September, paying nothing extra for their supposedly free next-day delivery. The order was apparently going to be dispatched the same day.

Wednesday: nothing.

Thursday: nothing but time on the phone.

Tried phoning — good luck with that. Emailed them — apparently emails are also something they receive on a "next-day" basis.

Now it's Friday 2nd October, 10:50am, and still no goods. Unfortunately, these weren't things I ordered for the pleasure of watching them travel around the country — they're needed for a job.

So, having already wasted a ridiculous amount of time trying to contact them, I'm now on the phone again. I've been waiting 15 minutes, and the estimated wait time is still 58 minutes.

That's quite an impressive level of customer service: take the order quickly, fail to deliver it, don't answer the phone, don't answer emails, and then make the customer waste hours trying to find out what's going on.

If you're looking for a company that understands the meaning of "next day delivery", I'd suggest looking elsewhere.

Absolutely appalling service. The only thing they've delivered on time is the frustration.