I opened a pay as you go account with them on 8th July last and after using the service for seven days I was not happy with the service and ported my number out on the 22nd July after only seven... Toon meer
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Lees wat reviewers zeggen
Extremely correct and professional team!!! Happy with talkhome VERY much! The best data (especially here in Highands), the best plans and absolutely professional to solve the technical issues. Appl... Toon meer
Bedrijf heeft geantwoord
I spoke with Brian today, enquiring about rechargeable card. He was very helpful and patience. I was able to recharge my card quickly with his instructions. Thank you Brian, much appreciated. Dorath... Toon meer
Bedrijf heeft geantwoord
Yesterday, I bought a card and tried to use it with my family who are in another country. I dialed several times, but the calls wouldn’t connect. When the call did connect, it went to an automate... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Talk Home Calling Cards are used by millions of people to make cheap international calls to over 200 destinations around the world. Calling Cards can be purchased at retail outlets, online or in the form of rechargeable cards. Our rechargeable cards are a much more planet friendly option, include reward points and are generally easier and faster to use than the standard calling cards. With over 25 years experience in the industry, we have worked hard to build long-lasting relationships with key suppliers and leading international calling network operators to offer high quality calling and mobile recharge services to our customers. Talk Home - Closer Than You Think!
Contactgegevens
Anchor Brew House 50 Shad Thames, SE1 2LY, London, Verenigd Koninkrijk
- +44(0)330 993 7339
- cs-cards@talkhome.co.uk
- www.talk-home.co.uk
2,9
Gemiddeld
167 reviews
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Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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DONT BUY THIS nonsense.
DONT BUY THIS nonsense.
Full of scam.
I purchased vouchers from.paypoint. everytime I try to call international, it's say daily UK number.
When i try contacted thier fraud department, apparently they are not available to tle the call any time.
1 mei 2025
Review zonder uitnodiging
A scam company
Do not under ANY circumstances purchase anything from Talk Home. I bought calling card, but wasn't given the pin or any details of the card. I reached out asking about a refund and didn't receive a response. It's a total scam. Stay well away!
10 april 2025
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This company refused to refund me after…
This company refused to refund me after me a pin that wouldn’t work. I called their customer service times without numbers yet my refund was not processed. Very horrible company, bunch of scammers. I regret ever heard buyer calling card from them. Please do not patronise.
17 maart 2025
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I was sent 6 digit verification code
I was sent 6 digit verification code, but the box only have 4 to verify the code sent, which do not make any sense. I was unable to complete my task. Very frustrating to say the lease.
3 februari 2025
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No concept of sticking to deadlines
No concept of sticking to deadlines. Card arrived over 1 week after the order. Poor service and poor response too
24 januari 2025
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Unable to use keypad to select menu…
Unable to use keypad to select menu options when calling my overseas bank. Helpdesk was useless. Waste of money. Refund given after this review was posted.
3 januari 2025
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Richard,
Thank you for your feedback. We'd like to clarify that the numbers you attempted to call were categorized as premium numbers, which our service does not support due to undefined rates. This was communicated to you via email, where a refund was not initially requested. After your review, our team reached out, investigated, and processed the refund upon your request.
We value genuine feedback and strive to resolve customer concerns promptly. Thousands of customers enjoy seamless service, and we aim to maintain the highest standards for all.
Best regards,
Abraham
Call straight forward
Easy to use, straight forward connection for calls abroad. Safe payment and automatic recharge available. Good rate for calls abroad. I am a very happy customer! Thank you
21 december 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Nimra,
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our service straightforward, reliable, and cost-effective for international calls.
Your satisfaction is our priority, and it's great to know that our features like safe payment, automatic recharge, and competitive rates are meeting your expectations.
Thank you for choosing Talk Home, and we look forward to continuing to serve you!
Best Regards,
Sid
It is no possible to make contact with…
It is no possible to make contact with Russia.
16 december 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Елена Горст,
Please connect with us directly to get the issue sorted, We requested you to provide the details but you have not responded. We are available to get it sorted for you.
Best Regards,
Sid
Brilliant service!
Brilliant service!
At the touch of a button one can recharge from different accounts anywhere!
Thank you 😊 🙏
6 oktober 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Prakash Raudhay,
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our service easy to use and convenient for recharging from anywhere. Our goal is to provide a seamless experience for our customers, and it's rewarding to know we met your expectations.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support!
Best regards,
Andy
I locked out of my account even though…
I locked out of my account even though I had credit. No help from customers' Service.
17 september 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Clarise,
Thank you for your feedback, and I’m truly sorry to hear about the trouble you've had with your account. It’s concerning that you were locked out despite having credit, and that our customer service team wasn’t able to assist you promptly.
We want to resolve this as quickly as possible. Please reach out to us with your account details, and we’ll ensure that your account is reinstated and the issue is resolved. You can also try to re-login now or try resetting the password once.
We apologize for the inconvenience and appreciate your patience.
Best regards,
Sam
Saves me a fortune.
Saves me a fortune as the wife is never off the phone to her sister in the US and mate in France.
24 juli 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear David Monk,
Thank you for your wonderful feedback! We're thrilled to hear that Talk Home calling cards are helping you save money and keep your connections strong. It’s great to know that our service is making it easier for your wife to stay in touch with her sister in the US and her friend in France without breaking the bank.
We appreciate your support and are always here to help if you need any assistance. If you have any further questions or need support, please feel free to reach out.
Best regards,
Sam
Can't see usage history
Overall happy with service - however you can't see your usage history or itemized calls you made. If they would allow customers to have access to see the calls they were charged for I would recommend them
11 juli 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Sam
Thank you for your feedback and for sharing your experience with Talk Home Calling Cards. We’re delighted to hear that you are overall happy with our service.
We understand the importance of being able to view your usage history and itemized calls. Your suggestion is valuable, and we appreciate you bringing this to our attention. We are always looking for ways to enhance our service and provide the best experience for our customers.
Please know that we are working on improving our features, and your feedback will be shared with our development team. If there are any other suggestions or concerns you have, please feel free to reach out to us.
Thank you for choosing Talk Home. We hope to continue serving you and earn your recommendation in the future.
Best regards,
Sid
Antwoord van Talk Home Calling Cards
Dear Matt Embra,
Thank you for your wonderful review!
We are delighted to hear that you have been using Talk Home for years and find our service simple and hassle-free. Your loyalty and satisfaction mean a lot to us.
If you have any other questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Talk Home!
Best regards,
Sam
Exceptional service
Very good experience with Michael, who dealt with my enquiry promptly and very effectively. This is why I use talkhome.
24 juni 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Uche,
Thank you for your wonderful feedback!
We are delighted to hear that Michael was able to deal with your enquiry promptly and effectively. Providing excellent customer service is a top priority for us, and it's great to know that Michael's assistance is a key reason why you continue to use Talk Home.
If you have any other questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Talk Home calling cards!
Best regards,
Sam
I find this an excellent service
I find this an excellent service. Always so easy and value for money.
13 juni 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear CE,
Thank you for your fantastic review!
We are thrilled to hear that you find our service excellent, easy to use, and great value for money. Your satisfaction is our top priority, and it's wonderful to know that we are meeting your expectations.
If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Talk Home calling cards!
Best regards,
Sam
I couldn’t not use the pin and ended up…
I couldn’t not use the pin and ended up losing money on the card.
13 mei 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Merhawi Gebre,
We're sorry to hear about your experience with the pin on your Talk Home calling card. We understand how frustrating it can be to encounter difficulties when trying to use our services.
Please accept our apologies for any inconvenience this has caused you. We're committed to ensuring that our customers have a positive experience with our calling cards, and we would like to assist you in resolving this issue.
If you could provide us with more details about the problem you encountered, such as the specific error message you received or the steps you took to use the pin, we would be happy to investigate further and help you recover the lost funds.
Additionally, if you haven't already done so, please contact our customer support team so that we can assist you in resolving this matter as quickly as possible.
Once again, we apologize for any inconvenience this has caused you, and we appreciate your feedback as it helps us improve our services for all our customers.
Best regards,
Sam
Absolutely perfect to use and quick…
Absolutely perfect to use and quick access I loved it I’m been using talk home over 10 years
8 mei 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Dear Yosief,
We're thrilled to hear that you've been enjoying Talk Home calling cards for over 10 years! Providing reliable and convenient communication services is our priority, and we're delighted that you've had a positive experience with us.
Thank you for your loyalty and for choosing Talk Home for your communication needs. We appreciate your kind words and look forward to continuing to serve you for many more years to come.
If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Best regards,
Sam
Very difficult to use this service .
Very difficult to use this service .. bought a rechargeable card £18.. unable to use as the PIN number isn’t recognised.. I’d really just like a refund
20 april 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Lyandra,
We're sorry to hear about the difficulty you've encountered with using our service and the issues with the rechargeable card you purchased. Your experience falls short of the standard of service we aim to provide, and we apologize for any inconvenience this has caused you.
Please accept our sincerest apologies for the inconvenience caused by the unrecognized PIN number. We understand your frustration and would like to resolve this matter for you as quickly as possible.
To assist you with obtaining a refund for the rechargeable card, please reach out to our customer support team directly with your purchase details. We'll investigate the issue and ensure that you receive a prompt resolution, including a refund if necessary.
Your satisfaction is important to us, and we're committed to addressing your concerns and ensuring that you have a positive experience with Talk Home Calling cards.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced. If you have any further questions or need assistance, please don't hesitate to contact us.
Best regards,
Sam
Always the best card to use for…
Always the best card to use for international call. The only down side is it takes 30p if the receiver do not answer. Apart from that no complaints
18 april 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi Janet Whyte,
Thank you for your positive feedback about Talk Home Calling cards! We're delighted to hear that you find our service to be the best option for international calls.
We appreciate your feedback regarding the charge for unanswered calls, and we'll certainly take it into consideration as we continue to improve our services. Your satisfaction is our priority, and we're committed to providing you with reliable and cost-effective calling card options.
Thank you for choosing Talk Home Calling cards for your international calling needs, and please don't hesitate to reach out if you have any further questions or feedback. We're here to help!
Best regards,
Sam
Talk Home Calling Card is a cheap and…
Talk Home Calling Card is a cheap and reliable method of making international callas to keep in touch with family and friends.
17 april 2024
Review zonder uitnodiging
Antwoord van Talk Home Calling Cards
Hi G FI,
We're thrilled to hear about your positive experience with Talk Home Calling cards! Your loyalty and satisfaction mean the world to us, and we're delighted that our service has consistently met your expectations over the years.
Providing reliable and convenient calling card services is our top priority, and we're committed to ensuring that you continue to have a seamless experience with Talk Home Calling cards.
Thank you for choosing us as your trusted calling card provider, and we look forward to serving you for many more years to come!
Best regards,
Sam
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