Had items from overseas that weren't readily available in Aus. Ordering was easy. Parcels were fast. They kept me updated on status. Got exactly what I wanted and as it was described and pictured. Fre... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From $500 to >$1,300 once fees and shipping were added. Irredeemable waste of time. Even if you have to add exorbitant shipping costs due to imports, the fees could easily be baked into the price.... Toon meer
Only received one of the bottles. I ordered 2 and paid for 2. Such an error is disappointing. I ordered 2 so I could save on delivery costs. They have since admitted the error and apologised and are n... Toon meer
Bedrijf heeft geantwoord
Product was reasonably priced and arrived quite quickly. Product itself is very effective for reflux and tastes great. Shipping was quite expensive
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The best online shopping website in Australia. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Australia: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & Korea. Buy from Ubuy to ship from the USA, UK and China to Australia and order from abroad. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓50 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Australia
Contactgegevens
56a Anzac St, KWI 918054, Chullora, NSW 2190, New South Wales, Australia, New South Wales, Australië
- +61 (2) 61810756
- info@ubuy.com
- www.u-buy.com.au
4,1
Goed
341 reviews
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Quieter than old OWC 4m2
The product is good, quieter than the OWC 4m2 (old model). Delivery date changed after purchase - a minor annoyance. Due to my circumstances it hasn’t seen a lot of use yet.
15 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Richard,
Thank you for sharing your feedback!
We’re glad to hear that you’re happy with the product and that it performs quieter compared to your previous OWC 4M2 model—that’s great to know!
We do apologize for the change in the delivery date and understand how that can be a bit inconvenient. Your feedback helps us improve our delivery communication and overall experience.
We hope you get to use the product more and enjoy its performance even further. Looking forward to serving you again!
Best Regards,
Team Ubuy
Antwoord van Ubuy Australia
Hello Darren,
Thank you for your wonderful feedback!
We’re delighted to hear that you’re happy with the product and our speedy service. Your support truly means a lot to us.
We look forward to serving you again soon!
Best Regards,
Team Ubuy
Antwoord van Ubuy Australia
Hello Matt,
Thank you for your feedback!
We’re glad you had a positive experience and appreciate your kind words. Your support means a lot to us!
Best Regards,
Team Ubuy
A taste of Home
I bought Irn Bru sugar free from Ubuy. It’s impossible to source in Australia most of the year. So for an expat family from Scotland - great news for us. Delivery was early; packed exquisitely so zero leaks and tracked by DHL. Cannot say anything more. Stars say it. I don’t hand out 5 often. Was it cheap ? No of course not. But as a luxury item here ? Definitely worth it !
11 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Ian,
Thank you for sharing such a wonderful and detailed experience!
We’re really glad to hear that you were able to find Irn Bru Sugar Free and enjoy a little taste of home all the way in Australia 🇦🇺. It’s great to know that the delivery was early, packaging was secure, and tracking met your expectations.
We truly appreciate your honest feedback about pricing as well — and we’re happy you found it worth it for a special treat.
Looking forward to serving you again soon!
Best Regards,
Team Ubuy
Absolutely terrible
Absolutely terrible. Will never use again. Expensive liquid vitamin supplement arrived interfered with, with ubuy” inspection “ stickers all over them and the safety seals on the two bottles broken into! So basically they are too unsafe for me to use now! We have a customs department to do this NOT ubuy and nothing was written as a warning before I bought it! I’ve asked for a refund via email and they refuse to answer. Don’t take the risk with this company!
10 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Elizabeth,
We’re truly sorry to hear about your experience and understand your concern regarding the product condition. This is not the experience we aim to provide.
We kindly request you to please share your order details along with images at info@ubuy.com so our team can review and resolve this on priority.
Best Regards,
Team Ubuy
I got the product I ordered and the…
I got the product I ordered and the communication was great
26 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hi Chloe,
Thank you for your kind feedback! We're glad to hear that you received exactly what you ordered and had a smooth communication experience throughout.
We always aim to keep our customers informed and satisfied at every step — your support means a lot to us! 😊|
Best Regards,
Team Ubuy
Really happy with the service
Really happy with the service, delivery time and the product.
13 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Joanna,
Thank you for your feedback.
We’re delighted to hear that you’re happy with our service, delivery time, and the product. Your support is truly appreciated, and we look forward to serving you again.
Best Regards,
Team Ubuy
Delivered in good time
Delivered in good time. Kept me informed well with tracking.
9 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Julia,
Thank you for your feedback.
We’re glad to hear that your order was delivered on time and that you found the tracking updates helpful. Your support is appreciated, and we look forward to serving you again.
Best Regards,
Team Ubuy
Faultless
Website use was great quality products competitive pricing
13 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Brian,
Thank you for your feedback.
We’re delighted to hear that you found our website easy to use and appreciated the quality products and competitive pricing. Your support is truly valued, and we look forward to serving you again.
Best Regards,
Team Ubuy
Very fast delivery and recommended
Very fast delivery and recommended
29 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Aaron,
Thank you for your feedback.
We’re pleased to hear that your delivery was very fast and that you would recommend us. Your support is truly appreciated, and we look forward to serving you again.
Best Regards,
Team Ubuy
Avoide
Unfortunately after purchasing this item, I found it for less than half the price on ebay. When the item arrived I was nothing but disappointed with it.
10 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Harry
Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with us did not meet your expectations. We strive to offer quality products that reflect their value, and we understand that pricing can be a crucial factor in your shopping experience.
Please know that Ubuy operates as a global online marketplace, offering a vast selection of international products that may not be readily available in your local market. The product prices shown on our website are quoted directly by the product sellers, and while we aim to ensure competitive pricing, we regret that this was not reflected in your case.
Thank you for bringing this to our attention, and we hope to have the chance to restore your confidence in Ubuy.
Best regards,
Team Ubuy!
Overall good
Overall good, but seemed to be no communication from order to all of a sudden got tracking, that may have been due to time for product to dispatch
10 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Justin,
Thank you for sharing your feedback.
We’re glad to hear that your overall experience was good. We understand your concern regarding the gap in communication before tracking details were shared. In some cases, this may be due to processing or dispatch timelines, but we appreciate you highlighting it as it helps us improve our communication flow.
Thank you for your support, and we look forward to serving you again.
Best Regards,
Team Ubuy
Antwoord van Ubuy Australia
Hello Joshua,
Thank you for your feedback.
We’re glad to hear that everything went smoothly and that you’re happy with the product. Your support is truly appreciated, and we look forward to serving you again.
Best Regards,
Team Ubuy
Excellent product and customer service
Excellent product and customer service
16 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Julia,
Thank you for your excellent feedback. We’re happy to hear that you’re satisfied with both our product quality and customer service. Your support truly means a lot to us.
We look forward to serving you again.
Best Regards,
Team Ubuy
Never again
FRAUD! Never again! Low quality replacement sent, not the actual brand. $70 charged on the shipping for rubbish! I wouldn’t mind the shipping cost if the right items were delivered.
6 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello ARMAN
Thanks for your feedback, and we’re truly sorry to hear you were disappointed with your order.
We understand your frustration regarding the shipping cost the $70 fee is based on the parcel's volumetric size, as the pillows take up significant space even though they're lightweight.
We’ve confirmed the item delivered matches what was advertised. However, we sincerely apologise if the quality fell short of your expectations. Your comments have been noted and shared with our team.
Kind regards,
Team Ubuy Australia!
Fast shipping pj mask 1mg gumnies
Fast shipping, producr as deciscribed and my son is always excited to see which pj mask character he will get each nught, plus hes says they are yummy and they help him have a great at a good time of night
16 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hi Sammy,
Thank you for sharing your experience! 😊 We’re delighted to hear that the PJ Masks gummies arrived quickly and that your son enjoys them so much. It’s wonderful to know they make his nights fun and tasty!
We truly appreciate your support and look forward to serving you again soon.
Best regards,
Team Ubuy
Antwoord van Ubuy Australia
Hi Jackie,
Thank you for your review! We’re happy to hear that you love using Ubuy and found it easy to understand and navigate. Your satisfaction is very important to us.
We look forward to serving you again soon!
Best regards,
Team Ubuy
Very dissapointing, would not buy from Ubuy again
I had a very disappointing experience with Ubuy.
I purchased a rice cooker that worked perfectly for about a week and a half, then suddenly stopped working entirely — no lights, no heat, no warning signs.
Ubuy refused a refund on two grounds that I find unreasonable:
They required the original product box to process a refund — something that was never stated as a condition at purchase. Like most people, I recycled the packaging once the item arrived.
They later claimed the product was incompatible with Australian power due to frequency (60Hz vs 50Hz), despite this not being clearly disclosed anywhere during checkout. Had this been made clear, I would not have purchased the item.
The product was not fit for use in Australia, and this critical limitation should have been explicitly stated upfront. Customer service was polite but ultimately inflexible and unwilling to take responsibility.
I wouldn’t purchase electrical appliances from Ubuy again.
31 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Amy Klitscher
Thank you for your feedback. We sincerely apologise for the disappointing experience with your purchase and the inconvenience caused.
We understand your frustration regarding the requirement for the original packaging. For international shipments, the original manufacturer's box and outer carton are standard requirements for processing insurance claims and returns with our global logistics partners
Regarding the power compatibility, each product on our US Store does include a note about voltage requirements beneath the "Add to Cart" button, and our order confirmation emails remind customers to check product specifications. However, we understand that critical information regarding frequency (50Hz/60Hz) may not have been sufficiently highlighted for your specific product. We are taking your feedback seriously and will work on improving the visibility of such essential technical details to prevent this from happening in the future. We would appreciate the opportunity to regain your trust.
Warmly,
Team Ubuy!
easy to navigate site and communication…
easy to navigate site and communication was good as product was delayed shipping
25 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Alex de souza
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with Ubuy Australia!
We're thrilled to hear you found our site easy to navigate and that our communication met your expectations, especially regarding the shipping delay. We believe in keeping our customers informed every step of the way, and we're glad this made a positive difference for you.
Your feedback is greatly appreciated, and we look forward to serving you again soon!
Best regards,
Team Ubuy Australia!
Excited to have found UBUY
Excited to have found UBUY! The whole shopping experience was fantastic, great product options, communication was really good & delivery was much faster than I expected!
26 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Australia
Hello Lise C,
Thank you for your amazing feedback! We’re so happy to hear that you had a fantastic shopping experience with Ubuy—from product selection and communication to the faster-than-expected delivery. Your excitement truly means a lot to us.
We look forward to serving you again very soon.
Best regards,
Team Ubuy
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