Ubuy Australia Reviews 

341
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Had items from overseas that weren't readily available in Aus. Ordering was easy. Parcels were fast. They kept me updated on status. Got exactly what I wanted and as it was described and pictured. Fre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

From $500 to >$1,300 once fees and shipping were added. Irredeemable waste of time. Even if you have to add exorbitant shipping costs due to imports, the fees could easily be baked into the price.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Only received one of the bottles. I ordered 2 and paid for 2. Such an error is disappointing. I ordered 2 so I could save on delivery costs. They have since admitted the error and apologised and are n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Product was reasonably priced and arrived quite quickly. Product itself is very effective for reflux and tastes great. Shipping was quite expensive

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

The best online shopping website in Australia. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Australia: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & Korea. Buy from Ubuy to ship from the USA, UK and China to Australia and order from abroad. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓50 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Australia


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

341 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(341)

177 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very communicative and quick delivery

Very communicative and quick delivery. It was a company I had not used before but have no hesitation in using them again.

13 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello MusicMan,

Thank you for your review! We’re glad to hear you found our service communicative and delivery quick. We look forward to serving you again in the future.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

easy to use website

easy to use website, delivered on time

10 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Robert Kewley,

Thank you for your review! We're glad to hear that you found our website easy to use and that your order was delivered on time. We appreciate your trust in Ubuy.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Nice products on sale

Nice products on sale
Delivered safely

11 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Abarnika Thananchayan,

Thank you for your review! We're happy to hear that you liked our product selection and that your order was delivered safely. We truly appreciate your support.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Faster shipping than expected

Faster shipping than expected, really competitive pricing.

11 december 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Leigh Nuridin,

Thank you for your review! We're glad to hear that your order arrived faster than expected and that you found our pricing competitive. We truly appreciate your support.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, excellent service. Confirmed it was the right part before sending. Part fitted perfectly.

24 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Wight,

Thank you for your review! We're glad to hear that our communication and service met your expectations, and that the part was confirmed and fit perfectly. We appreciate your trust in Ubuy.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Great product

Great product, timely delivery

11 december 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Marion

Thank you for your feedback! We’re happy to know that you’re satisfied with the product and our timely delivery. We appreciate your trust and hope to serve you again soon.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Speedy delivery!!

Speedy delivery!!
Easy of purchase, regular tracking update for eases of mind.
Access to products not yet/unavailable in Australia.

Note: perhaps some information around the product and necessary power configuration for country of delivery?

17 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Sila Halligan

Thank you for sharing your detailed feedback! We’re glad to hear that you enjoyed our speedy delivery, easy purchasing process, and regular tracking updates. It’s also great to know that our platform helps you access products not readily available in Australia.
We truly appreciate your suggestion regarding product information and power configurations — this is valuable input, and we’ll work on improving this area to make your experience even better.

Best Regards,
Team Ubuy

Beoordeeld met 3 van de 5 sterren

Didn’t work

Product wasn’t cheap but I thought I would give it a go. Applied it diligently as per label instructions. Still have bug problems

10 december 2025
Review zonder uitnodiging
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Antwoord van Ubuy Australia

Hello Gavin

Thank you for taking the time to leave a review. We're genuinely sorry to hear that you're still experiencing issues after applying the product diligently.

We understand how frustrating and persistent bed bug problems can be. While Crossfire is a highly effective professional-grade insecticide when used according to label directions, complete eradication can sometimes require a combination of strategies and more than one application, depending on the severity of the infestation.

For more specific advice tailored to your situation, please contact the product manufacturer directly at https://www.mgk.com/contact/

Best regards,
Team Ubuy!

Beoordeeld met 5 van de 5 sterren

From purchase to delivery

From purchase to delivery - all went smooth.

10 december 2025
Review zonder uitnodiging
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Antwoord van Ubuy Australia

Hello Bilem

Thank you for your feedback! We're happy to hear that everything from purchase to delivery went smoothly for you. We truly appreciate your trust in us.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery

3 december 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Kevin Richey

Thank you for your review! We're glad to hear that you were satisfied with our quick delivery. We appreciate your support and look forward to serving you again.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Great communication. Fast delivery what more could you want .01

1 december 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Russ Andrews

Thank you for your wonderful feedback! We're delighted to hear that you were happy with our service, communication, and fast delivery. Your satisfaction means a lot to us, and we look forward to serving you again.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Exactly what I ordered

Great service!!

21 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hi Danni!

Thank you so much for your feedback. We’re delighted to hear you received exactly what you ordered and had a great experience with our service. We truly appreciate your support and look forward to serving you again!

Best Regards,
Team Ubuy

Beoordeeld met 1 van de 5 sterren

Timewasters!

They attract attention with an extremely cheap initial price. Then comes shipping costs of hundreds of dollars ($600+) for a parcel within Australia and an admin fee of over $100. Timewasters!

8 december 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Nigel Davies

Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration and inconvenience you experienced with the shipping and admin fees on our platform. At Ubuy Australia, we strive to provide transparent pricing, and we regret that this was not reflected in your experience.

We understand your concern regarding the shipping costs. As an international retailer, all orders are shipped directly from our global warehouses, which involves international air shipping. Shipping fees can vary based on several factors, including the product’s weight, dimensions, category, and destination. While we aim to keep costs competitive, we acknowledge that the final amount may sometimes appear higher than expected, especially for larger or bulkier items.

If you could kindly share the details of the product you were interested in via email at info@ubuy.com, we will have our shipping and handling team review the specifics and provide you with a best discount or alternative options, if available.

Warm regards,
Team Ubuy!

Beoordeeld met 5 van de 5 sterren

Purchase received as advised

Purchase was easy to order with communication on shipping available to track parcel. Pleasantly surprised to receive parcel so quickly with no issues requiring contact.

17 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Wendy Fry,

Thank you for your wonderful review! We’re delighted to hear that your ordering experience was smooth and that your parcel arrived quickly without any issues. Your satisfaction means a lot to us.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Smooth process

Smooth process, easy transaction, recommend!

6 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Denise Hall,

Thank you for your review! We’re happy to hear that your experience with Ubuy was smooth and easy. We appreciate your recommendation!

Best Regards,
Team Ubuy

Beoordeeld met 3 van de 5 sterren

We ended up with a lot of issues with…

We ended up with a lot of issues with dhl which we were not prepared for.

28 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Dear George

Thank you for taking the time to share your feedback with us at Ubuy Australia.

We sincerely apologize for the issues you encountered with the DHL shipping process. We understand how frustrating unexpected complications can be, and we regret that this aspect of your experience was not as smooth as we aim for.

While we partner with trusted global carriers like DHL to ensure reliable international delivery, we acknowledge that specific shipment hurdles can sometimes arise that are beyond our direct control at Ubuy. We will use your feedback to improve how we communicate potential shipping information and updates to our customers.

To assist you directly, please feel free to contact our customer support team at info@ubuy.com. We would be happy to look into your specific shipment and liaise with the carrier on your behalf if needed.

We appreciate your business and the opportunity to address your concerns.

Sincerely,
Team Ubuy Australia

Beoordeeld met 1 van de 5 sterren

Very high shipping cost

Very high shipping cost. Long waiting time for shipping.
Thank you for your reply. The product was a very small cosmetic item, not much tax, longer delivery time is understandable, but the shipping cost of such a small item is way beyond expectations.

4 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Zahid

Thank you for taking the time to leave your feedback, and we sincerely apologize for the inconvenience caused by your recent experience.
We understand your concerns regarding the shipping cost and delivery time. As an international platform, all orders are shipped directly from our global network of warehouses and partners, which involves international air shipping. This can sometimes result in higher shipping fees and longer transit times compared to domestic purchases. Additionally, shipping charges are calculated based on multiple factors including the product's weight, dimensions, category, and the destination country.

We truly regret that this did not meet your expectations. Your feedback is valuable, and we are continually working to optimize our shipping processes and provide more clarity on costs and timelines upfront.

If you have any further concerns or need assistance with an order, please don't hesitate to contact our customer support team at info@ubuy.com We would be happy to help.

Warm regards,
Team Ubuy!

Beoordeeld met 5 van de 5 sterren

The product and delivery all arrived in…

The product and delivery all arrived in good time.

3 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Belinda,

Thank you for your review! We're glad to hear your product arrived on time and everything went smoothly. We truly appreciate your feedback.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Great seller and fast postage

Great seller and fast postage

4 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Brett,

Thank you for your kind feedback! We're glad to know you were satisfied with our service and fast delivery. We appreciate your support.

Best Regards,
Team Ubuy

Beoordeeld met 5 van de 5 sterren

Fantastic😘

Fantastic job, I had received my item on time and the way I expected, I recommend it to my friends.

24 november 2025
Review zonder uitnodiging
Logo Ubuy Australia

Antwoord van Ubuy Australia

Hello Teitoi,

Thank you for the fantastic feedback! We're very happy to hear your item arrived on time and just as expected. We truly appreciate your recommendation and support!

Best Regards,
Team Ubuy

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