uCheck Reviews 

Katie explained everything that I needed to know.she was so helpful.

Katie-Rose was super helpful with my query today. She was pro-active in investigating what the situation was and putting it right before I'd even had a chance to ask! Couldn't be better

Excellent Service - Raised a query and it was sorted and expedited immediately by Jenna who updated our account and enabled us to react to one of our clients requests.

Martin was a legend. Answered my queries, plural, and was polite and professional 🤩

Very easy to get to the solution i needed - Thank you Katie Rose

CHAR was amazing and helped support and solve my query

Service received from Nick was top notch! He was quick to help, knowledgeable and friendly. My issue couldn't be resolved easily as there was some system functionality lacking, but an alternative route was offered. Not Nick's fault so I am keeping 5 stars, but might be worth looking into this to avoid in future.... Number of characters should match what is allowed on ID documents.....

Very helpful team members, Sharna was able to help me through the process of an enhanced DBS check, prompt and easy to follow responses.

Spoke to Katie through the online chat, she was really helpful and resolved my query very quickly

Katie was very helpful over the online chat.

It's very good they answer very quickly and in simple way to understand. Nick prove the excellent service guide me even further then I ask about . Thanks

Debra was extremely helpful. She answered all of my questions and clarified when I didn't understand. I was able to know exactly what I needed to do after my conversation with her.

Quick and efficient service. Jan and Nick were great!

I requested some support, and Jan was incredibly helpful. Delivering exactly what I needed promptly and with great professionalism.

Sharna on the live chat was really helpful and timely with answering my queries, she is an amazing asset to the customer support team and deserves an amazing shoutout and recognition

Really good, efficient business. Good responses. I had a great experience with this business. They are highly efficient and always respond promptly to inquiries. Their customer service team is knowledgeable and friendly, making the entire process smooth and hassle-free. I appreciate their attention to detail and commitment to meeting customer needs. I would definitely recommend them to anyone looking for reliable and effective service!

The issue was linked to an error made by uCheck when allocating funds to an online wallet.
After a lengthy session on the online chat, I was asked to send an email to their finance department. At that point, I asked to be put through to a supervisor.
Ben did listen to the issue, take on board that it was caused by an error on their part and work to correct it. He also agreed to a suggestion we made to avoid such errors occurring again.
I have given only 3 stars because it took well over an hour of my working day to sort out. However, it would have been much lower if I hadn't encountered a positive and helpful approach which did lead to a solution.

My email enquiry was answered within minutes of sending by Jan, who responded and sorted with no problem fairly instantly

I applied for my enhanced dbs check with UCheck. Sharna kindly talked me through everything; her responses were very prompt and she was very patient. Everything was sorted much quicker than I expected. Thank you Sharna and UCheck!