U.K.ABROAD Reviews 

Organised, efficient and supportive. regular individualised contact pre-empted any concerns or potential problems. Clear and succinct steps in place enabling a care free experience. Expedient service and delivery with customer courier tracking enabled. A rapid turn around considering long distance.

As a UK citizen living in South Africa, I was admittedly rather sceptical at having to renew my British passport online. However there was really no other option.
My initial enquiries with UK PASSPORTS were promptly and comprehensively answered by an agent ( in my case, Brittany). The advice given on the procedure was detailed and easy to follow. From start to finish I was kept informed on progress, which was reassuring. Once my original documents were collected by the courier service, allocated to an official, and my application approved, my new passport was delivered to me in 11 working days.
Having used UK PASSPORTS, I can confidently recommend without any hesitation.

Unbelievably quick turnaround(9days) and any questions I had were answered by Leigh within 24 hours but normally much quicker.
The instructions were clear and precise

I want to recommend UK Abroad to renew your passport. Quick and efficient. I received my new passport much sooner than expected. Our consultant Juan-Pierre was excellent, patient and very helpful as this was my first time I renewed my passport online. I was very grateful for his step-by step help. Thank you Juan-Pierre.

The last thing any traveler wants as he/she prepares for a trip abroad is a passport problem - along with nightmares trying to find anyone to quickly communicate with. Thanks to UK Abroad I had no such trouble. I had only one easily-fixable problem recently involving my photo. Guidance by Natasha at UK Abroad soon had that sorted and in no time - a couple of weeks or so - a courier was knocking on my door with my shiny new passport. Quite an achievement by UK Abroad considering that I live in Australia! Well done UKA!

All my communications were responded to promptly with clear details to action, my new passport was received promptly with all other documents returned to me as was outlined, an overall exceptional service.

Instructions from start to finish are easy to follow and one thing is requested at a time so you don't get confused. Follow up is very quick so the process moves quickly and easily. Responses are usually within 24 hours and even some the same day. My advisor was very thorough and I enjoyed working with him. I experienced no stress and the whole process became a satisfactory experience. I would definitely recommend this company to anyone seeking to renew their UK Passport

Thank you so much UK abroad. It was a seamlessly easy thing to renew my passport this time around. I would highly recommend this service to anyone who wants to take the worry out of renewing their passport.

It was wonderful to have a personal consultant, Brittany, in the UK, keeping me up to date as to what was happening, when. She was superbly responsive, too. Just great!
It was, however, somewhat confusing to receive messages from DHL courier service, giving different time lines for when the delivery would be made. I had chosen a specific time and date (11:30am-6:00pm), but some of the messages said that the delivery would be made up till 9pm that day. In the end, the delivery was made at 4pm or so, which was within my given time constraints. Perfect!
So, all in all, a fabulous service, which I appreciated hugely! Thank you to all concerned.

Susan

They helped me renew my passport quickly and accurately. I sent the passport to them via DHL and my anxiety was put to rest by them, they kept me updated on the progress and it didn't take much time to receive my new passport. I would like to let them know that I will continue to use them in the future and that I have no complaints about their service.

I was very grateful to use this service to renew my UK passport while living in Arizona, they are very efficient and kept things moving very quickly I was very impressed with the service and the short time it took for the whole process. Thank you Juan-Pierre for all of your help. Valerie Marcucci

From bitter experience dealing with HM Passport Office can be, certainly from abroad, frustrating, difficult and wearisome.
I discovered UK Passports almost by accident, but am I glad !

Their service and assistance is simply first class. Simply first class.

UK Abroad made a daunting, bureaucratic process easy and seamless.

The thought of renewing my UK passport from abroad made me very anxious. I didn't have a clue as to how to go about it, so I googled it and lucky for me the first site I entered was yours.
The information I received was clear and after I made my payment the instructions on the next steps were easy to follow. The consultant kept me updated constantly and was with me right up to the delivery of my new passport. Thank you, Jan.
This was a smooth, hassle free process.

Excellent online service with real humans replying to email queries and supporting throughout the process. Fast and efficient - highly recommend.

I was very impressed with Natasha. She provided a great service and helped me through it every step of the way, No hitches and it all went well

Bureaucracy of official documents applications can be frustrating and confusing. However, renewing my British passport from overseas, and being dual nationality, was so easy. The information I needed was e-mailed to me step by step and immediately confirmed so I knew exactly how to proceed and with what. Having a single person walk me through from beginning to end was like meeting that person face to face. Easy. Thank you Peter.

Easy-to- understand instructions and prompt responses.

I recently renewed my passport with Glenda on ukabroard.com and i felt the system was made very easy for me, considering i was applying from abroad and was so use to doing it in the country i live in. She kept me informed constantly and emailed all my questions promptly. It was a very smooth and speedy transition and will be using them again. Thank you so much for making this all so easy and secure.

I had great difficult trying to get a new Passport until I contacted Robyn, she had it sorted quickly and it was smooth running from then on.