I've had problems in the past with S&B filling chamber housings arriving damaged due to poor packaging. I asked Customer Support if they could box one for delivery. Speedy reply came, I ordered two an... Toon meer
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Lees wat reviewers zeggen
I've used Vapefiend exclusively for these sorts of products since they started and absolutely love them. Always received absolutely stellar customer service, don't have a single bad word to say. Every... Toon meer
I've been using Vapefiend for years now. They always have quality products at good prices. They are fast and efficient to dispatch things and I've never had cause to complain. They have been my first... Toon meer
After receiving a faulty Budgie water pipe, they contacted me to send photos and a short video of it leaking. The very next day I received a brand new one that had been tested and a few free goodie... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Vapefiend, we only sell the finest quality vaporizers and accessories: products that we've used ourselves and that we believe in. We do our best to keep prices as low as possible while still delivering a high level of service. We treat our customers as if they were our friends: if there's a problem we do whatever we can to solve it. We are a small British business and we pay full tax in the United Kingdom. We offer warranty service on all of our products from our service centre in London.
Contactgegevens
6 Advance Road, SE27 9LT , London, Verenigd Koninkrijk
- 03455480420
- mail@vapefiend.co.uk
- www.vapefiend.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very happy
Affordable price, fast delivery and even good a couple of complementary sweets with the order!
Friendly customer service
Friendly customer service, prompt responses. Good range of products. Happy with my oont max pro and accessories. The smell safe carry case works a treat too
Thanks
Getting these volcano bags is pain in the ass!!!! Thx for coming thru 💪😮💨
Oh good no problem with me if anyone…
Oh good no problem with me if anyone has a problem it's because they've known about everything
Product is exactly what it says it is
Product is exactly what it says it is. Little bit expensive for the batteries, however I have never had an issue while ordering multiple times throughout the past few years.
Great help from Adam who helped me…
Great help from Adam who helped me identify this issue I was having and I received the best solution I could ask for.
Great company, customer service experience was above and beyond.
Thanks again guys, I will always point people your way and wouldn’t go anywhere else now after my latest experience
Very professional company to deal with
Very professional company to deal with. Fast postage as well. Very pleased.
Brilliant product and super quick…
Brilliant product and super quick delivery
Arrived quickly
Arrived quickly. And actually arrived, unlike other places id ordered from.
No dicking about
Bought a replacement battery for storm…
Bought a replacement battery for storm vape which I had for years. It came quickly and works perfectly.
Quick to deliver and reasonably priced
Mint........
Super quick next day delivery
Super quick next day delivery. Updated delivery notifications.. item was well packed and arrived in perfect condition.. always wary buying from a company I haven't used before, but a quick check online and these guys have good reputation.. would recommend to any future users..
Very prompt
Very prompt. I received just want I wanted when I needed it, thanks
Great site
Great site. All the goods, with good prices + points and discount for future orders.
Adam & Vapefiend Quik turn round
Adam & Vapefiend
My TM2 been playing up not turning Off or sometime On no difference with new battery.
eMail Vapefiend on Thursday last week send off on Friday 15th came back this morning 20th May
Yes TM2 was under warranty but still no problem like some Companies free post to and from Vapefiend.
Outstanding service.
*Our technician just finished repairing your Tinymight 2, it was an electronics fault that has now been fixed and your repaired vaporizer has been returned to you. There's no postage to pay, as it is a warranty covered repair.*
Thanks S
Responsive Customer Service, Disappointing Stock
My old vaporizer from a different company recently developed an out of warranty fault, and after doing some research this company seemed recommended for its warranty cover and customer service. I found the website to have somewhat limited options for a company that specialises in vaporizers, but what I really found disappointing was the stock levels. I narrowed down my search to 3 options and all were out of stock, so I kept checking back and registered to be notified when a couple of products were restocked.
I decided it may be wise to contact the company to ask if they could let me know when they would be restocked, as I have been barely managing with a faulty vaporizer for the last few weeks while waiting on them. I got a quick reply, but was told both have been discontinued. It is very frustrating and misleading to be given the option to be notified when something will be restocked when it actually never will be. I think the company needs to work on this.
Great service and company have used…
Great service and company have used them for years. Definitely recommend ✌🏽
Reliable and prompt
Reliable and prompt. i have used for several years. The fact you can click and collect proves they are legit. oh and you get a free sweet treat with postal orders !
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