It was very easy to get a quote and listing pre existing conditions. We have never yet claimed on a travel policy, but our premiums were rising a lot from our previous Travel Insurer (the naval logo)... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recently bought a single policy online. As my husband has a few pre existing medical issues the quote was very reasonable. I rang customer services the following day re an annual Worldwide policy. I... Toon meer
Bedrijf heeft geantwoord
I did struggle to apply for a quote on the website- possibly due to the many health conditions I was trying to add. I called Vibe ins directly and the agent took my application for a quote and was abl... Toon meer
Bedrijf heeft geantwoord
Prefer emails to begin with company name rather than customer services. Means they are less likely to get deleted accidentally and be found more easily as inboxes often truncate.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Where will your travels take you next? Get the cover you need with Vibe Insurance. You can get travel cover for single trip or multiple trips. There’s also cover for families, couples, groups or single travellers. The Benefits • 3 cover levels to choose from • All ages considered for single trips • Many medical conditions covered • 24/7 emergency assistance • Annual & single trip policies • Cover for winter sports, cruise, sports & activities. Vibe Insurance was founded by a team of industry experts who are on a mission to make life easier for customers to make sure everyone has access to the right cover before they go on holiday.
Contactgegevens
Verenigd Koninkrijk
- customerservice@vibeinsurance.co.uk
- www.vibeinsurance.co.uk
4,7
Uitstekend
269 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cover for multiple pre-existing conditions
Provided me with travel insurance for multiple pre-existing medical conditions for a reasonable premium
31 augustus 2026
Antwoord van Vibe Insurance
Good morning, Mohamed,
Thank you for your review!
We appreciate your feedback and wish you safe travels.
Kind regards
The Vibe Insurance Team
Quick easy and a great price for great…
Quick easy and a great price for great cover
31 augustus 2026
Antwoord van Vibe Insurance
Good morning, Neil,
Thank you for your review! We're delighted to hear you found the process quick and easy and that you got great cover at a great price. Thanks for choosing Vibe Insurance!
Kind regards
The Vibe Insurance Team
Good customer service
Really easy when I needed to speak to someone to renew my policy.
Haven't had to make a claim but with my current customer service experience I feel hopeful that this wouldn't be horrific experience!
3 augustus 2026
Antwoord van Vibe Insurance
Good morning,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that renewing your policy was straightforward and that our team was able to provide the support you needed.
We always aim to offer friendly and helpful service, so it's wonderful to know that your experience has left you feeling confident and reassured.
Thank you for choosing us and for taking the time to share your feedback. We really appreciate it!
Kind regards
The Vibe Insurance Team
It was easy to navigate the site and…
It was easy to navigate the site and find what I needed. Also the quote was very good and cheaper than other sites
4 augustus 2026
Antwoord van Vibe Insurance
Good morning, Sarah,
Thank you for your great feedback!
We’re delighted to hear that you found our website easy to navigate and were able to find everything you needed. It’s also fantastic to know that you were happy with the quote and found it more competitive than other providers.
We really appreciate you choosing Vibe Insurance!
Kind regards,
The Vibe Insurance Team
Great value for your money
Great value for your money. Even with health issues. Will be using Vibe insurance in the future.
6 augustus 2026
Antwoord van Vibe Insurance
Good morning, Lynn,
Thank you so much for your kind feedback!
We’re delighted to hear that you found Vibe Insurance to be great value for money. We truly appreciate your trust and look forward to supporting you again in the future.
Wishing you all the very best!
Kind regards,
The Vibe Insurance Team
Antwoord van Vibe Insurance
Good morning, Peter,
Thank you for your continued support!
We’re delighted to hear that you’ve chosen Vibe Insurance many times. We really appreciate your loyalty and look forward to helping you again in the future.
Kind regards,
The Vibe Insurance Team
One trip insurance
Good price seems like a good policy covers a lot pleased with purchase so far
6 augustus 2026
Antwoord van Vibe Insurance
Good morning Mal,
Thank you for your lovely review!
We’re delighted to hear that you’re happy with the price and the level of cover your policy provides. It’s great to know you’re pleased with your purchase so far, and we really appreciate you choosing us.
Kind regards,
The Vibe Insurance Team.
Antwoord van Vibe Insurance
Good morning, Derek,
Thank you for your review!
We’re delighted to hear you were happy with the service. We really appreciate your feedback and your support.
Kind regards
The Vibe Insurance Team
Antwoord van Vibe Insurance
Good morning, Val,
Thank you for your review!
We’re pleased to hear you found the process easy to use and appreciated receiving your quote instantly. We really appreciate your feedback and your business.
Kind regards
The Vibe Insurance Team
Excellent
Excellent. great customer service, offers exactly what you need and a good price.
2 augustus 2026
Antwoord van Vibe Insurance
Good morning, Barbara,
Thank you for your excellent review!
We’re delighted to hear you were happy with our customer service and found the cover suited your needs at a great price.
We really appreciate your kind feedback and your business.
Kind regards,
The Vibe Insurance Team
Easy to arrange cover at a good price.
6 augustus 2026
Antwoord van Vibe Insurance
Good morning,
Thank you for your review!
We’re pleased to hear you found it easy to arrange your cover and were happy with the price.
We really appreciate your feedback and your business.
Kind regards,
The Vibe Insurance Team
Holiday Insurance
I booked with Vibe for a few days holiday insurance. The online site was easy to navigate, I received the cover policy that suited and the cost was low.
2 augustus 2026
Antwoord van Vibe Insurance
Good morning, Zack,
Thank you for taking the time to leave us such a positive review!
We’re delighted to hear that you found our website easy to navigate and were able to arrange suitable holiday cover at a great price.
We hope you have a fantastic trip and appreciate you choosing Vibe for your travel insurance.
Kind regards,
The Vibe Insurance Team
Liver transplant patient…
It was a good price and also not everyone insures a post liver transplant patient, so this was also a good thing.
2 augustus 2026
Antwoord van Vibe Insurance
Good morning, Derek,
Thank you for your review!
We’re pleased to hear you found our pricing competitive and, importantly, that we were able to provide suitable cover for your circumstances.
We really appreciate you choosing us and taking the time to share your experience.
Kind regards,
The Vibe Insurance Team
Antwoord van Vibe Insurance
Good evening,
Thank you for your kind feedback.
We're delighted to hear that you found our website easy to navigate and our prices competitive. We appreciate your support and look forward to helping you again in the future.
Kind regards,
The Vibe Insurance Team.
Very easy to use website
Very easy to use website, competitive quote, completed quickly.
3 augustus 2026
Antwoord van Vibe Insurance
Good evening,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that you found our website easy to use, received a competitive quote, and that the process was completed quickly.
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
The Vibe Insurance Team.
I found the people I spoke to were very…
I found the people I spoke to were very helpful and made it easy to talk to them 🙂
31 juli 2026
Antwoord van Vibe Insurance
Good afternoon, Barry,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our team helpful and easy to talk to. Providing friendly, approachable service is something we take great pride in, so it's wonderful to know your experience reflected that. We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Vibe Insurance Team
Obtaining a quote was easy via…
Obtaining a quote was easy via MoneySupermarket.com. Better price than previous Insurer - have been insuring with Staysure for the last 7 years. I was unable to print off the policy documents so I emailed customer service who said they would send them to me in the post so hopefully they will arrive soon. :)
4 juli 2026
Excellent customer service
6 juli 2026
Easy to do and details clear
5 juli 2026
Premature review
Although the arrangment was very easy this is only part of your service so am unable to actually review it. Will you ask me for a review after I make a claim.
6 juli 2026
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