VIP Bottles Reviews 

The product was excellent but overpriced service and delivery also excellent

Great value for money , fast delivery top quality products ! Will definitely be first place I use in future.

Ordered on 27th June. Never received, chased up to be advised the order is lost in transit! Replacement order sent 13th July, not received either. Chased again to be told this time order has been damaged and not delivered. I am now onto the 3rd attempt for them to send and now I wait to see if it gets delivered. If it doesn’t show I will request money back.

I was kept informed of the company receiving my order to it being dispatched to when it was going to be delivered .

Good packaging. Nice flavours. Good to try new flavours

I have to say I am blown away by the customer service from VIP Bottles. I placed my first order and I messed it up when I did it online. I emailed and the response was very fast and helpful from the team.

After a brief exchange of emails we cancelled the original order and placed a new one. The refund for the wrong order was back in my bank within 24 hours and the order I replaced it with was delivered next day.

I am very happy with the service, the detail and of course the wine.

I think I have found my new monthly wine supplier!!!

Absolutely terrible tried to place order. When after many attempts placed my order paid for my order for it to be cancelled 😡 I had a party booked for the weekend to be totally let down

Well packaged. Good quick delivery. Gift for my sons birthday. If I ever need another gift ill be back. Thank you VIP bottles. 🍺 🍷 Sue x

Very disappointed in the service received. I ordered an item for my husband for Father's Day. The item was dispatched the next day after ordering it. A week later, I hadn't received it. Only to be told that it was lost in transit and a replacement would be sent. The replacement order also still hasn't been received by Royal Mail so now I won't be able to give the gift to my husband. I emailed today for an update, and no one had the common courtesy to email me back. I won't recommend this company at all. I have successfully claimed my my money back through PayPal!

Best price on line for the items i ordered for my Goddaughters hen party. Very well received. Thank you.

Good price, good communication despite needing to return my order. I wanted to exchange order rather than get a refund, I guess this want possible. Will deffinately use this company again.

Amazing service and am so happy with the jack daniels cocktail punch bottles. My wife loved them in Florida and was gutted they weren't on sale in the UK. VIPbottles I will be using again

I made an order for three bottles. I paid for fast delivery because it was needed for a party in a few days.
Upon opening the order, 1 whole bottle was missing and another was smashed. The bottles were individually wrapped in a single layer of bubble wrap in a large box.
Instead of refunding me the whole order and acnowledging my inconvenince caused by these oversights, they part only refunded.

Garbage, needed for an event on 14th May. Ordered 30th April. Chased 11th May, to be told ‘lost in transit, refund issued’.
Refund won’t hit my account in time to repurchase

Very good delivery, cheap enough and exactly what it says on the bottle

Super service with fast delivery and so many products to chose from, plus great prices. Thank you 🙂

First time I have used this company and won’t be the last.
Lots of choice , reasonably priced and swift delivery which came as informed .
Extremely impressed .. thank you VIP Bottles .

Bumbu XO, very nice rum. Fast delivery, everything OK.

Great choice of drinks and one of the few places I can get my Schweppes!

Such fast delivery too