Very difficult to get a bottle of Springbank 21 whisky so when I saw one for sale on Whisky Situation website I decided to go for it. Very swift delivery, beautifully packaged, I was very happy when i... Toon meer
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Lees wat reviewers zeggen
I always appreciate well packaged bottles that are safely delivered and this did not disappoint. I recommend this retailer and would certainly use them again.
These guys are the best. Incredibly customer service, terrific care in shipping the product, great selection. Nobody does it better.
International order arrived safely and without any issues. 주문을 고민하는 한국분들께 참고가 될까 하여 리뷰를 남깁니다. 결론부터 말씀드리면, 주문한 상품은 잘 도착했고 포장 상태도 안전했습니다. 배송 속도는 다른 대형 플랫폼처럼 빠르지는 않지만, 시간을 두고 기다리면 문제 없이 도착합니다. 여러 국가를... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Aberdeen based Retailer & Whisky Bar in the city centre. Worldwide shipping with more than 2300 whiskies on the website. Champagne, Wine, Rum, Brandy & Tequila available also. Focus on rare, unique, hard to obtain & single cask bottlings with collaboration at heart. Whisky Situation collaborates with distilleries, independent bottlers, bars and venues. No automation. No machines. Just humans that care about drinking less but drinking better. Whisky Festival coming in October 2025
Contactgegevens
Verenigd Koninkrijk
- www.whiskysituation.co.uk
4,7
Uitstekend
134 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Whisky Heaven
Amazing selection, great service, good pricing and fast delivery. Carlos is a Unicorn and loves his job so it makes the experience unique and seamless. Will definitely keep buying.
JSR
28 mei 2026
Carlos and team are the best
Carlos and team are the best. Best prices, fast shipping, and they quickly address any issues that come up, if any. Made about 10-15 purchases here so far. Easy peasy.
1 juni 2026
Review zonder uitnodiging
Whisky Situation is Great
Whisky Situation has great customer service and Carlos does what he can to ensure your bottles get to you. I had an issue where the delivery company lost my shipment and I was reimbursed and was sent my next order quickly after reordering. It has been a pleasure to work with Carlos and I will be doing more orders from Whisky Situation.
18 mei 2026
Review zonder uitnodiging
the best!
Crazy good selection of premium bottles at great prices and ships super fast to the States.
1 juni 2026
Review zonder uitnodiging
The best in the game
Carlos is an excellent source for whisky. Great service and speed to get rare bottles. Highly recommended.
8 juni 2026
Review zonder uitnodiging
Always a great experience dealing with…
Always a great experience dealing with Carlos and Whiskysituation. I have made several purchases and the service is exceptional.
27 mei 2026
Favourite Bar in Aberdeen
Great company and chat.
Knowledgeable & attentive staff
High quality whisky, cocktails, beer & cigars at reasonable prices
Thanks to all
25 mei 2026
Would recommend Carlos and his team to…
Would recommend Carlos and his team to anybody if you’re looking for that special occasion or just a great bottle at a great price
9 mei 2026
Whiskysituation always deliver
Whiskysituation always deliver. They have a great selection and fair pricing. Also, Carlos is a rare character always wanting to chat and keep customers happy!!
7 mei 2026
Trustworthy whiskey shop
Found a difficult to find whiskey for a decent price. Carlos was spectacular to talk to and work with. Give these guys a try. They were very good to me.
13 mei 2026
Review zonder uitnodiging
Don’t trust this seller
My bottle hasn’t been sent more than 2 weeks after paying for it and I have emailed the seller and had no response. I have asked for a refund but had no response too.
12 mei 2026
Review zonder uitnodiging
Antwoord van Whisky Situation
Good Evening Tomasz,
We sent an email to you with a notice of this being out of stock and a free upgrade to a 17 YO Caol Ila G&M Connoisseurs Choice. I sent you another email today after we received a response simply asking for a refund. This has been processed at your request and takes 2-3 days to hit people's accounts again.
We are sorry that this has not been either in time for what you need or how ever either we have let you down enough for you to leave a 1 star review. I had hoped a free upgrade would do the trick to assist you.
Sincerely,
Carlos Yabrudy
Managing Director
My bottle hasn’t arrived one week after…
My bottle hasn’t arrived one week after paying for it and I have emailed you and the seller and had no response. Not a good service for a first time buyer. I have asked you for a refund but had no acknowledgments. Shocking!
27 april 2026
Antwoord van Whisky Situation
Hi Stuart,
This was dispatched the next day after your order with the tracking number for Royal Mail on this one. Sometimes mailing companies let us down and the very few times, for some reason it always hits people hard. It sucks! I wish you would have called before leaving this as we are always happy to help out. I spoke with you on the phone to give you the info also after this review. Hopefully after having given you the evidence and the whisky arriving with you on the 5th is sufficient to hopefully at least upgrade us to a 2 stars out of 5 :(
Royal Mail 24 and 48 used to mean exactly that but now it seems 24 = 38 and 48 = 72 or 96 even. Anyway RM rant aside, we are always delighted to serve you and help you whenever you need something and if it is urgent we can always upgrade things to a Special Delivery for a few pounds more.
Sincerely
Carlos Yabrudy
Managing Director
Absolutely terrible company
Absolutely terrible company. Do not buy from this company.
Ordered over a month ago and experienced extremely poor communication. After chasing multiple times, I finally got one reply saying stock would arrive at the end of April. I followed up again after that—and got completely ignored.
In the end, I had to go through my credit card company to get a refund. This shouldn’t be necessary for a simple order. Very disappointing service and lack of reliability. I would not recommend.
5 april 2026
Review zonder uitnodiging
Antwoord van Whisky Situation
Good Evening Eun.
We are sorry about this. We created the listing and at the base of this it states that the Springbank arrives with us at the end of April. The bottle is with us at the store however within the last 2 days we have been closed for the Spirit of Speyside Festival.
We note an email sent to you explaining this delivery timeframe. We are really sorry to have let you down and it is not how we operate.
We are always available to telephone directly which is the best way of getting to us as we receive a very large volume of messages and emails for all kinds of things and do our utmost to respond as quickly as possible.
We hope we can serve you in the future to show you what our service levels are like. This for us is horrific for us to know that someone is out there that is not happy with us. These are the times that we remember and sit with us from here on out. If you are ever in Aberdeen, we have a single cask Springbank dram on the house waiting for you on the house.
Sincerely
Carlos Yabrudy
Managing Director
Whisky Situation
Fantastic customer service.
Fantastic customer service - Carlos is a real star with a passion for what he does which extends to every aspect of his business. I honestly won't buy from anywhere else after just one purchase! Can't recommend this company enough.
7 maart 2026
Knowledgeable and friendly staff ...
Knowledgeable and friendly staff made it easy for me to discuss options and make decisions on which Whisky's to purchase.
31 maart 2026
Happy with my experience
Delivery took a wee while, but dispach date was clearly stated in the description. Need to read it all to the very bottom, what I obviously did not. Prompt email replies, so 5* for customer service well earned.
25 maart 2026
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