Wickes Reviews 

72.800
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have recently undergone a big house project including an extension & complete new kitchen. Adam McNamara from the Bolton branch was outstanding and made our Wickes experience seamless. He de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Oli helped us to design a brand new kitchen from our floor plan, he guided us through the whole process and nothing was too much trouble. We were very grateful for all his advice and we were impresse... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went to Wickes to get advice in planning a new kitchen. The designer, Tahir Younes was very helpful and we went ahead with his plans. Delighted with the outcome, kitchen looks great, fitters wer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwmarkt
  2. Sanitairwinkel
  3. Kookwinkel
  4. Zonne-energiebedrijf

Over Wickes

Geschreven door het bedrijf

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contactgegevens


4,4

Uitstekend

TrustScore 4.5 uit 5

73K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(72.800)

13.379 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service

We received excellent service from Dave in Widnes. We have an odd shaped kitchen and he managed to design us a great space that flowed and gave us lots more storage. He was very friendly, gave lots of advice and wasn't pushy at all. We got a great deal and can't wait to have my new kitchen installed

26 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear about your excellent experience, Debbie! It's wonderful that Dave was able to create such a great space with lots of storage, and that you found them friendly and helpful. We can't wait for you to enjoy your new kitchen! - AB

Beoordeeld met 5 van de 5 sterren

jorden was realy helpfull and new what…

jorden was realy helpfull and new what he was doing.
inspierd confidence.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

Thank you for your wonderful review! We are so pleased to hear that Jorden was helpful and inspired confidence. We appreciate your feedback. -AK

Beoordeeld met 5 van de 5 sterren

Had wicks to do our bathroom and jack

Had wicks to do our bathroom and jack , our installer was very good , hard working and on time . Thankyou Reese for planning it and we absolutely love it

6 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear that Jack was very good, hard-working, and on time. It's wonderful that the planning was excellent and that you absolutely love your new bathroom! -AK

Beoordeeld met 5 van de 5 sterren

Had a lovely experience getting…

Had a lovely experience getting everything I needed from Samantha at the Plumstead store and she introduced us to John who we’ve ordered our kitchen from.

11 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

Thank you for taking the time to share your feedback. We're delighted to hear that Samantha provided such helpful service and was able to introduce you to John for your kitchen project. We hope you enjoy your new kitchen. -AK

Beoordeeld met 5 van de 5 sterren

Rosh was incredibly helpful in helping…

Rosh was incredibly helpful in helping our local community group. We can’t wait to use our new equipment on the next community event.
Thank you Rosh and Wickes!
Friends of Poulters Park and Revesby Woods

11 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We are so pleased to hear about the positive experience with Rosh. We appreciate your kind words and are delighted the new equipment will be used at your next community event. -AK

Beoordeeld met 5 van de 5 sterren

Trevor at the kings Lynn branch was…

Trevor at the kings Lynn branch was very helpful and provided a great service, everything went as planned and everyone is pleased with the finished product.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear that Trevor was very helpful and provided such a great service. It's wonderful to know that everything went as planned, and you're happy with the finished product. Thank you for your kind feedback. -AK

Beoordeeld met 5 van de 5 sterren

Excellent member of staff - Jim

Excellent, could not locate item initially as it was down an aisle that had no customer access for maintenance. A member staff (Jim) was incredibly helpful at locating and bringing the required item, and then putting it through the till immediately.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear about your excellent experience! It's wonderful that Jim was incredibly helpful in locating your item and assisting you at the till. Thank you for your kind feedback. -AK

Beoordeeld met 5 van de 5 sterren

Shower order

Deb Mason at Stafford was very helpful with my order. Made the order quick and easy, very knowledgeable. Many thanks

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear that Deb Mason was very helpful with your order, making it quick and easy. Thank you for your kind words! -AK

Beoordeeld met 1 van de 5 sterren

Wickes supplied poor quality door to my joiner but left me with refitting cost

Wickes supplied doors to my joiner. One of the doors was so poor quality that you could see through one of the knots but only when fitted. Although wickes suppliers honoured their guarantee to replace the door, Wickes would not fund the refitting cost leaving me with the prospect of paying twice for this.
Not sure if customer service is just AI as they provide encouraging response only to come back later and say no. Would not recommend using this company.

12 mei 2026
Review zonder uitnodiging
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Antwoord van Wickes

Thank you for your feedback. We're sorry to hear about the issue with the door and appreciate how frustrating it must have been to incur additional fitting costs. While we're pleased the supplier provided a replacement, we understand your disappointment that the associated refitting costs were not covered. We value your comments and will ensure your feedback is shared with the relevant team. Please accept our apologies for the inconvenience caused. -AK

Beoordeeld met 5 van de 5 sterren

Frank was very helpful by offering me…

Frank was very helpful by offering me guidance on certain materials

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear that Frank was very helpful by offering guidance on certain materials. We appreciate your kind words, Keith. - AB

Beoordeeld met 5 van de 5 sterren

Frank was an excellent help

Frankie was an excellent help, very polite and smiling always👌

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

Thank you for your fantastic review! We are so pleased to hear that Frankie provided such excellent and polite service, and always with a smile. -AK

Beoordeeld met 5 van de 5 sterren

Julie is an excellent member of your…

Julie is an excellent member of your team helpful , knowledgeable and full of personality
She guided my partner through the choosing and purchasing of a new kitchen with patience nothing was too much for her

17 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear about your excellent experience, Michael! It's wonderful that Julie guided your partner through the kitchen selection and purchase with such patience and expertise. Thank you for your kind feedback. - AB

Beoordeeld met 5 van de 5 sterren

Best experience in a diy shop ever

Best experience in a diy shop ever!
Easy to find what I wanted, lots of staff, so helpful, great advice, helped me to the car. This is now my go-to diy shop

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear you had such a positive experience in our store, Adriana! It's wonderful that you found what you needed easily and that our team provided great advice and assistance. Thank you for making us your go-to DIY shop! - AB

Beoordeeld met 5 van de 5 sterren

Worker called Frankie

Worker called Frankie, was big help and made my experience a lot easier

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

Thank you for your fantastic review! We are so pleased to hear that Frankie was a big help and made your experience a lot easier. -AK

Beoordeeld met 1 van de 5 sterren

I placed an order today it arrived the…

I placed an order today it arrived the courier came to the wrong entrance when I pulled him on this, I was met with... Do you know this is a kerbside delivery. When other couriers delivered from wicks they don't seem to have issues only this one. I cancelled the delivery. My order was 7005011

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We are truly sorry to hear about the issues you experienced with your recent delivery and the courier's unhelpful response, John. This is certainly not the service we aim to provide, and we understand your frustration. We have sent you a request for more information to investigate this further. - AB

Beoordeeld met 5 van de 5 sterren

Great bathroom installation

Just wanted to say a big thank you to Hannah at Wickes for designing our new bathroom. The installation itself went smoothly, with regular check-ins from Garry, our Wickes installation co-ordinator. The installers, HS Plumbing, were fantastic, very tidy and worked amazingly hard, even through the recent heatwave. Really pleased with the whole experience.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're delighted to hear about your positive experience with your new bathroom design and installation. It's wonderful that Hannah created a great space for you and that the installation went smoothly, even during the heatwave. -AK

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, after service was spot on. Home visit to design to delivery was as promised, on time and no issues. Had some returns as not needed to to my choice, no issues from Wickes.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We're so pleased to hear about your excellent experience with us, from the initial design visit to the delivery! It's wonderful to know everything was on time and without issues. We're also glad that the returns process was hassle-free for you. - AB

Beoordeeld met 5 van de 5 sterren

Thank you so much to Luke- design…

Thank you so much to Luke- design consultant. He put us at ease and made choosing and designing our kitchen easy. He is very knowledgeable in what he does and takes time and offers his advice to make sure it is all perfect. Nice and friendly! Very happy with the service we have recieved from him. Thank you Luke for your expertise!

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

We are so pleased to hear about your fantastic experience with Luke. It's wonderful that they were knowledgeable, friendly, and provided excellent advice, making the process easy and enjoyable. -AK

Beoordeeld met 5 van de 5 sterren

Charlie Taylor

Customer service agent that was professional and most of all very helpful.
She knew about everything that we wanted. I will always go back to her when I need anything.I will always tell anyone to go to wickes for good service

19 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

Hi Mr Robert Glazier,

It's wonderful that Charlie was professional and very helpful, knowing everything you needed. Thank you for your kind feedback and recommendation. -Ellysse

Beoordeeld met 5 van de 5 sterren

Fab customer service

We visited the Preston store today to purchase some flooring. The store had everything we needed and our server (Will H) was helpful and friendly with a great sense of humour. Fab customer service.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes

Hi Nicola,

We're pleased you had such a positive experience at our store! It's wonderful to hear that Will H was helpful, friendly, and provided great customer service. Thank you for your kind feedback. -Ellysse

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