Wickes Reviews 

Very helpful and friendly staff and very reasonably priced products purchased and delivered next day. Courier very helpful and friendly. I would definitely recommend Wickes from my experience .

Sandhu was extremely helpful and guided us through multiple iterations of our kitchen design as our extension build progressed. Great overall service and a very reasonable price, would certainly recommend

George the Kitchen Designer was very friendly and professional and did a thorough job measuring up for my Kitchen.
He seemed to 'get' the various things I wanted and was enthusiastic about the prospect of the project.
He was able to offer some sound advice about certain aspects and specifics.
Looking forward to the follow-up appointment on Monday to view his ideas and proposals.

An impressive and efficient process. Julie has been so helpful, reassuring and patient. I couldn't have had a better experience!

Jas is the most helpful staff from all Wickes shops I ever been 👍👍

I purchased a kitchen through Wickes and would like to thank Lynne Smith for making the entire process so easy and stress-free, Lynne's approach, professionalism. and knowledge were second to none She took the time to understand my needs. offered helpful advice. and ensured everything ran smoothly from start to finish. Her friendly and approachable manner made a big difference. and I felt confident in every decision thanks to her guidance
Its rare to receive such excellent customer service. I wouldn't hesitate to recommend both Wickes and Lynne to others. Thank you again!

Terrible quality with Wickes Ohio units. They look good, but have awful off-gassing, and are not produced to the European E1 standard. We had ours in stalled on March , and smelling worse than ever in July. Don't buy unless you like the smell off carcinogenic formaldehyde gas. Wickes have stopped replying to our complaint.

Jim, member of staff serving was very helpful and friendly.

The design consultant Sandhu was extremely helpful when he came to my home to discuss new kitchen cabinets. I didn’t feel pressured into buying something I couldn’t afford. When I went into the store Sandhu had the plans ready for me to see.

It was great having Mya as my design consultant who helped me with my kitchen. She was patient and professional and advised me on the best options for my requirements, I would most definitely recommend her to anyone.

⭐⭐⭐⭐⭐ Excellent service from Ben at Wickes!

We recently purchased our new kitchen from Wickes, and we couldn’t be happier with the service we received from Ben.

From the very beginning, Ben was incredibly patient, knowledgeable, and supportive. He took the time to listen to exactly what we wanted, answered all of our questions, and never made us feel rushed, even when we changed our minds or needed extra advice.

Ben was with us every step of the way, helping us plan and organise our kitchen, making what could have been a stressful experience feel easy and enjoyable. His attention to detail, professionalism, and friendly approach really stood out.

We can’t thank Ben enough for all of his help and would highly recommend him to anyone looking to design and purchase a kitchen from Wickes. He’s a real credit to the company!

I came in store today and needed some help finding what i needed, I asked a young lady called Nat she was very helpful.

One of the staff memeber's, Jim, helped me alot with choosing and looking for the best mixer for my sink. Very friendly and knowledgable.

Wickes supplied and installed my shower enclosure. After a few years, it suddenly exploded into thousands of pieces despite never being damaged or mishandled. Luckily, neither my pet nor I were in the bathroom at the time, as this would have caused serious injury - the heavy pieces of shattered glass was everywhere including the landing area and my stairs with some tiny and very sharp bits still found weeks later when I stepped on them, causing a small injury to my foot.

Wickes dismissed it as “wear and tear” because it was over six years old and took no responsibility. I wanted them to investigate what is clearly a serious safety issue. A shower screen should not suddenly shatter into thousands of pieces without warning.

When I asked whether the incident had been reported to the manufacturer, they simply stopped responding.

Based on this experience, I’d be very cautious about buying and having a shower enclosure installed by Wickes.

The lady who served me with a product was called Debbie, she was went above and beyond customer service, but I appreciate it as I am disabled she tried her best but the item to my wanted was not a Wickes item but it did say on the internet that Wickes did this have item but she did explain that wickes only sold certain products that was made by croydex so I had to go elsewhere and which to get the item I wanted but I think Debbie for trying as much as possible because the rest are hands were tied.

Amy Laura Tang - Bathroom department at Welwyn Garden City from the start was extremely helpful. We needed to change our order and were concerned the delivery would not arrive in time for our builder. Amy sorted everything out for us and we are awaiting delivery next week.
Her support is still on-going and because of her, everything has gone smoothly and most importantly stress free for us so a big "thank you" and very happy to recommend Wicks Bathroom Service and Amy Laura Lang to anyone. The prices and quality look good too!

Excellent service today with friendly and helpful advice from Peter W.

We have recently had a new kitchen fitted and are thrilled with the transformation. Excellent service from start to finish. We were fortunate to meet designer, Bev Goosey. Bev listened to what we wanted, came up with ideas and suggestions, conducted a home visit to view and measure the room and designed a beautiful kitchen for us. Bev is an absolute credit to Wickes and we are very appreciative.Simon James and his team fitted it for us and were a pleasure to work with, keeping us updated, suggesting improvements we hadn't considered such as an additional wall socket and beat the deadline by days. The Team worked very hard, were courteous, respectful and polite and always cleaned up after each day.
We can't rate highly enough and utterly recommend. A BIG thank you to all for an amazing room transformation.

Clean, tidy and good selection of materials. Staff were also very helpful. Especially Deejay ,who explained the benefits of a trade account and helped me sign up for one

After several weeks of getting nowhere with customer services over damaged tins of paint ordered over the internet, a wonderful lady called bev at the Lichfield branch saved the day. It's always better to speak to someone face to face. Because of her I will still shop at Wickes, but maybe not online.