Wickes Reviews 

Very helpful and pleasant to deal with made the purchase very easy

Both Katie and Avni were brilliant at helping us with what we needed. They guided us through how to order too.

Fantastic service from Kay she’s a credit to your company

Great service from Jayne at Wisbech, very helpful, lovely lady.

I do private care for the eldery and my client placed an order for delivery which did not go as well as hoped, however I would like to say a huge thank you to the duty manager Danielle for her time and patience in sorting the matter and providing excellent customer service to my client.

Jessie was outstanding very knowledgeable and a professional and very helpful thank you

Been to Wickes Northampton (293) - had to wait 4 to 5 mins to get served - 3 assistantance were standing there and talking in-between them about bag which was given by another staff. Disappointing Customer service !!

We would like to say a huge thank you to Mateo for his knowledgeand help with with our kitchen. He listened attentively to our requirements and gave us excellent advice and had a great eye for detail.

Everything at this point as been very professional. Any questions or advice was answered in a professional way. At this point in time I’m very pleased

I went in to Alton, Wickes to get a shade of paint made up (I wanted a garden shade but made into an interior wood paint). George came and assisted me, he advised on the best type of paint to use & carefully made up the colour required. He then patiently let me check the colour whilst in the store, he even gave me a piece of wood to test it on to ensure I was happy with it. Which I was. Excellent customer service . Thank you. Trudy Kitabayashi

The staff at the Bridgend branch were fabulously helpful to me today.
I wasn’t sure which products I needed and the staff went out of their way to sort me out, made sure I had the right products AND saved me a little money too.
I have to say, Laura was particularly helpful, guiding me through things, searching for products and saving me money. Special thanks to her.
On today’s shopping experience, I can’t fault anything and can’t speak highly enough of the Bridgend team.

Thank you so much.

The team is really nice always help Julie and penny they are excellent

The whole experience of planning and fitting our new kitchen was made so much easier by having Wiktoria help us with the planning process, nothing was too much trouble for her and she was very patient helping us get things right. Our fitter Simon and his extended team were excellent. Again nothing was too much trouble and to see our new kitchen evolve was a good experience!

Hayley at the Blackheath location is amazing. She single handedly moved through a line of people with complicated questions with grace and speed. I only waited about 5 minutes for her help and she sorted my issue immediately. Great lady with a kind spirit and good work ethic. 10 stars

Good help from nitika/leah would recommend to anyone easy to communicate and get the job done

So after buying at great cost a solid oak kitchen from them I was initially pleased with the product however after 7 years there was discolouration in the units. Contacting them to activate the ten year warranty it was immediately declined due to “ There is evidence of direct sunlight pouring into the kitchen in your own photos, including large windows and a door consisting of glass”. So stay away from the Wickes solid oak it can’t handle sunlight in a kitchen.

I'd just like to big up the team in Chippenham. Thank you for the compost for a school garden.

Went into the Bridgend Store, the staff were helpful, even a member who had just finished work, was happy to assist. It is rare to even find a store assistant when shopping these days, so 10/10 for all your knowledge and guidance. The cost and quality of my products were cheaper than competitors and customer service was outstanding. I also had to return to the store for a refund on an item, and again, staff were on hand to help and dealt with me quickly. Thank you

Wow! What a company. The store manager - Ingrid - has been incredible at supporting our school and been in constant communication, going over and above to support us. We couldn’t be more grateful.