WJD Exclusives Jewelry Reviews 

I cannot recommend doing business with WJD Exclusives based upon my experience.

Over the course of days, I negotiated with the company through eBay regarding a customized Rolex. We exchanged multiple offers and counteroffers, with both higher and lower figures throughout the negotiation. Eventually, WJD sent me what appeared to be their final counteroffer through eBay.

I accepted it immediately, completed payment in full, and even paid for expedited shipping. Only after payment was completed did the company contact me claiming that the counteroffer had been entered in “error” and asserting that they had intended to send a higher counteroffer rather than the amount actually transmitted through eBay.

On that basis, they refused to honor the transaction.

I’m extremely disappointed with how the situation was handled afterward. Rather than insisting upon a single outcome, I repeatedly proposed several commercially reasonable compromises, including resuming negotiations from our prior positions, purchasing additional much-higher valued merchandise as a good-faith gesture, and other business-oriented solutions in an effort to preserve what I hoped would become a long-term consumer relationship.

Every proposal was summarily rejected.

The tone of the communication also changed dramatically. After initially corresponding in a courteous and professional manner, the company began warning me not to contact ownership, threatening to document any attempt to communicate outside of eBay, referencing legal counsel, and declaring the matter closed. I found this especially disappointing given that I had repeatedly expressed my desire to resolve the matter privately, professionally, and without immediately involving eBay's dispute-resolution process.

I informed them of the relevant consumer law and eBay’s policies… their response was to imply legal action if I spoke of this experience and to potentially have my eBay account itself harmed.

In my opinion, this is BEYOND unprofessional. As well, I refuse to be intimidated when I am not in violation of any law for telling eBay users (or anyone else) about my negative experience and their documented refusal to honor the sale and send the product which I lawfully purchased in accordance with eBay policies and buyer protections.

My advice to prospective buyers is simple: if you negotiate through eBay's Best Offer system with this seller, keep screenshots of every offer, counteroffer, and message. If you receive and accept a counteroffer, be aware that the company may later characterize it as a pricing error and decline to complete the transaction if they have “Seller’s Remorse”. That was my experience and as a result, I have taken my business elsewhere and declined the several counter-offers they have made on other Rolex watches I had been negotiating a final price on with them.

Trust is EVERYTHING in business and WORD is BOND. If you cannot count on the word and offered prices from a business on eBay then what is the point of even presenting products here with the option to “Make Offer”?

When a seller sends a counteroffer through a marketplace, a buyer should be able to rely upon it. If a business later decides that its own counteroffer should simply be disregarded after payment has been accepted, that undermines confidence in the entire negotiation process.

Based upon this experience—which I have NEVER experienced with a reputable seller outside of this case—I cannot recommend WJD Exclusives whatsoever.

Buyers deserve to know exactly how this transaction was handled before deciding whether to do business with this company. There are other options here. I would strongly recommend looking into them: BUYER BEWARE!

Ordered on april 1st and never got an package in the mail. Send 3 emails and did not get an proper email back. It's a shame because it looked legit.

Terrible experience. Bought diamond Cartier watch from eBay from then. It came in janky and cheap. So we sent back. Now they are trying to say we broke it?? And want $4k of $10k from refund. Stay away. Scammers. Brett Scully

The clip from a 3 mm gold-filled chain broke in about two months. The gold peeled off after two months, exposing black metal underneath. Our understanding was that the gold-filled item was supposed to last for a long time, not just two months. When we contacted the company, they threatened legal action.

Do not buy from this company! They sell defective products and you cannot return your purchase.

Love love love WJD great description of everything, down to every aspect. Amazing prices and the sales are always going on. I've gotten so many items from them rings, chains, bracelet, and anklet. You get exactly what you see, and the quality is great.

Absolutely gorgeous looking ring... That fell apart in months. Stones started falling out, I emailed for repair. NO RESPONSE! Today the band split. I'll assume I won't get a response again. They took my money, sent me cheap crap and then wrote me off. Thanks for nothing. Great looking rings made of absolute junk materials.

I am delighted. My clover bracelet arrived in 3 days, and best of all, if you want to buy another item, you can finance it. There is no excuse not to look beautiful.

I like the fast delivery and jewelry seems to be good quality overall great experience

Bracelet looks great and it was fast delivered. Will buy again when I need it

Amazing amazing amazing

Great product this is my favorite site sure for sure ! Real gold great product overall!

First off the delivery was quite fast I received my item in a week and I live in California. The quality and style of the jewelry is fabulous.

The earrings I receive that we’re aquamarine birthstone studs look like they were 30 points each and they were supposed to be 2 carats. I’m still waiting to hear back from the seller to see if he can get me a water spread. I’m bringing them to a jewler tomorrow to have the Measure exact.

Excellent Service. The package arrived on time.

the necklace is perfectly connected. it looks fantastic and feels nice.

Buena calidad entrega rápido

Haven’t received order it’s just sitting

Got another email reminding me to review when i already did. Must be because wjd tried Flagging my last review for “advertising “ when in fact i was not. So here it is again. $2,400 hollow gold chain with 19g 14k gold was absolutely not worth it at all. Was small and mid grade craftsmanship. Crazy to me that a chain worth MAX $1200-1400 was almost double that. Also seeing that the WJD employee that responds to negative reviews so passive aggressively is cringe.

DO NOT GIVE YOUR BUSINESS to this DECEITFUL company!

All their 5 star reviews are FAKE, left by themselves.

Real customers get screwed over by them. They do not provide real products and in the event of lost products, they do not have safeguards in place. Instead they make their poor customers suffer the consequences.

You will be left without the product and will lose your money if you make the MISTAKE of purchasing from WJD Exclusive.