Yorkshire Caravans & Motorhomes Reviews 

690
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TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

We had a very good experience buying an Adria caravan from Yorkshire Caravans, so contacted them to see if they would buy it back. We have always found the staff to be helpful including the shop &... Toon meer

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Beoordeeld met 5 van de 5 sterren

I started to deal with a gentleman called stu in parts via email. Straight from the start a pleasure to deal with. Really helpful and things were never a problem that he didn’t sort. Got a good de... Toon meer

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Beoordeeld met 5 van de 5 sterren

Needed a replacement Alko stabliser hitch. Decided to use this supplier, the price was very good and delivery advertised as 2-3 days, it arrived the next day, that is great service. Noticed a part was... Toon meer

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Beoordeeld met 5 van de 5 sterren

Purchased a new Elddis GTV camper. From ordering to collection this company have been professional , knowledgeable and supported us to get the vehicle to best suite our needs.On the day of collection... Toon meer

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Bedrijfsgegevens

  1. Camperdealer

Geschreven door het bedrijf

Yorkshire Caravans & Motorhomes is the UK’s oldest and largest independent retailer of Caravans, Motorhomes, Awnings & Leisure accessories.


Contactgegevens

4,4

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TrustScore 4.5 uit 5

690 reviews

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4,4

Alle reviews

(690)

481 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Shocking service

⭐ 1-STAR REVIEW – VERY DISAPPOINTING EXPERIENCE WITH YORKSHIRE MOTORHOMES
Extremely disappointed with Yorkshire Motorhomes.
We purchased our motorhome from Yorkshire Motorhomes for around £30,000, expecting a safe, roadworthy vehicle and a reasonable level of after-sales service. Unfortunately, our experience has been anything but that.
On 22nd August, while travelling home on the A1/M1 link road, one of the rear passenger-side tyres suffered a blowout. Thankfully, we were able to maintain control of the motorhome and get safely onto the hard shoulder.
What should have been a straightforward wheel change turned into a much more serious problem. The spare wheel had seized underneath the motorhome, and the release cables had to be cut. Even then, the wheel could not be lowered and the entire spare-wheel mechanism had to be removed.
On further inspection, we discovered that all four tyres fitted to the motorhome were C-rated commercial van tyres rather than CP-rated motorhome tyres. This was extremely concerning, particularly given the seriousness of the blowout.
We have now had to pay over £600 ourselves for four replacement tyres and a replacement spare-wheel bracket — costs we feel we should never have had to face after owning the motorhome for only four months.
Unfortunately, this isn't an isolated issue. We have already experienced problems with a missing battery and missing gas pipe, requiring the motorhome to be returned to Yorkshire Motorhomes. We are also still waiting for confirmation that the habitation check was passed.
What is perhaps most disappointing is that despite raising all of these concerns with Yorkshire Motorhomes, absolutely nothing has been resolved. We have been left out of pocket and, more importantly, seriously concerned about the condition and safety of a vehicle we purchased from them.
For a company of this size and reputation, we expected much better customer service and after-sales support.
£30,000 is a lot of money to spend on a motorhome, and we expected to be able to trust that it had been properly checked and supplied with the correct equipment. Instead, four months later, we have spent over £600 putting things right ourselves and are still waiting for issues to be resolved.
This has been an extremely disappointing experience, and based on our experience so far, we would not buy from Yorkshire Motorhomes again.
I would strongly recommend anyone considering purchasing a motorhome from them to carry out their own thorough independent inspection before handing over their money.
The only thing we have had back is a couple of generic not our problem emails. But I'm sure they will copy and paste other stock answer from there other 1 star reviews on here in answer to this review. oh and still haven't got a habitation certificate to say its safe.
Please avoid and spend your money at somewhere who cares

9 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Mr Williamson,

We're really sorry about the blowout and can appreciate how worrying that must have been, especially on the A1/M1 link road. We did apologise to you at the time, and we're genuinely sorry you had to deal with it.

We do just want to clear up a couple of things mentioned in your review. The tyres fitted to the motorhome were C-rated commercial tyres with the correct load ratings for the vehicle. When you raised this with us, we sent you the VOSA guidance confirming that these tyres are suitable for the vehicle and that CP-rated tyres aren't required. The motorhome had also passed a new MOT at an independent garage with no advisories.

Unfortunately, even when a vehicle has the correct tyres, a blowout can still happen. Road debris, potholes or damage to the road can cause a tyre to fail, so the blowout itself doesn't mean the tyres were wrong for the motorhome.

As for the spare-wheel cage, we did offer to have a look at this and repair it for you free of charge. We'd have been happy to sort this, so it's a shame we weren't given the chance to inspect it before you had the work done elsewhere.

The battery and gas pipe mentioned in your review doesn't appear to have been raised with us previously, so we're only aware of those concerns now. We've also informed our aftercare team of the missing habitation report, and requested that they get a copy of this to you.

We appreciate you're unhappy with your experience, and we're sorry it's left you feeling this way. We just wanted to give some context to the points you've raised, rather than give you another generic response.

If there are any outstanding concerns, please don't hesitate to contact us directly and we'd be happy to discuss further.

- Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

This is a review for David in the…

This is a review for David in the awning department. He was really helpful gave us information we needed and the advice we wanted. He definitely knows what he’s doing . David was really nice to chat to and gave us all the info on the aftercare if we needed it. He is most definitely a credit to Yorkshire Caravans .
Will definitely go back for any new purchase.
Thank you again

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Tracey,

Thank you for such a lovely review! We're happy David made your whole experience easy and pleasant. We’ll make sure he sees this - I’m sure he’ll be really pleased! 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 4 van de 5 sterren

we did have an idea of the type of…

we did have an idea of the type of motorhome/ camper van we were looking for. so in part our visit was about looking at what we had already seen reviews about on you tube. however we did not find what we were looking for on the day of our visit, but we were impressed by the knowledge and friendliness of the sales team.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Steve,

Thanks for coming to see us! Sorry we didn’t have the right motorhome for you on the day, but we're glad you found the team friendly and knowledgeable. Hopefully we’ll have something that catches your eye next time! 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Met a very helpful young man called Joe…

Met a very helpful young man called Joe who was polite and very helpful if he wasnt sure he introduced us to someone that could answer our questions nothing was too much for him.

8 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Donna,

Joe sounds like a real credit to the team! Lovely to hear he took the time to help and made sure you got the answers you needed. 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 2 van de 5 sterren

If buying a used caravan go over it with a fine tooth comb before you buy it

We bought a used caravan from these on 4th June 2026 on getting it home discovered it had a rotten floor in the gas locker and the brakes squealed like mad.we arranged to get it looked at and they required it for up 4 weeks to fix it. Whilst we were waiting for it to go in we went on a short trip in it and found a few more items that needed attention. On the 10th of August it went in for the repairs. They replaced the floor which as good. They took it for a test drive and couldn’t fault the brakes.The brakes work fine it’s the squealing that’s the problem. It also leans to one side but after there workshop looked at it I was assured it was ok ! There was a couple of other little jobs which needed looking at which they checked and said we’re ok ,so we will see. When we took delivery of the caravan it was supposed to have a pre delivery inspection and a damp check but we didn’t have any copies of this. So when I went to collect it these were printed off for me. One of the damp readings was in the caution zone so why wasn’t it investigated. I also found that dates on the copies of the pre delivery sheet and the damp report had a date of December of this year which I thought was a bit strange. On the way home after the repairs the brakes started squealing again and after contacting them they said they work fine. I know they work I can physically hear them working, to which they responded with they may squeak and there’s nothing much you can do about this. So the moral of all this is if you’re buying a caravan from Yorkshire caravans get your magnifying glass out and make sure everything is as it should be including looking at the paperwork before you even consider buying one

7 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi David,

I'm sorry you've been left feeling this way.
We're glad the floor in the gas locker was replaced, but do understand that the squealing breaks is frustrating, but brakes can squeak even when they're working perfectly well, so hopefully knowing they've been checked and are working as they should gives you a bit of reassurance. I can also appreciate why the damp reading and the dates on the paperwork have raised questions for you.

I'll pass your review and the points you've raised over to the relevant team so these can be looked into properly, particularly the damp report and paperwork you've mentioned.

I'm sorry that your experience has been more frustrating than it should have been, and thank you for taking the time to explain what has happened.

Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Buying a new awning

James was extremely helpful sorting out an awning for us. Very knowledgeable. Gave us the information then left us along to decide with no pressure at all. Definitely would buy from him again.

7 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Brenda,
We're really pleased that James gave you plenty of helpful advice while letting you make the decision without any pressure. Glad he helped you find the right awning, and we’d be happy to see you again! 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

I found the staff extremely helpful…

I found the staff extremely helpful also a shoutout to Mick and Clive who went above and beyond to get me on the road with my new caravan.

6 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi there,

Thank you for the kind words! We're glad to hear Mick and Clive went above and beyond to get you on the road. We’ll make sure they know how much you appreciated it. 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Pete was extremely helpful in helping…

Pete was extremely helpful in helping us purchase are sky link sun canopy and sides. He was very informative. He even went out his way to save the canopy for us untill we collected our caravan. We would highly recommend Pete if you’re looking for an awning /canopy.

4 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Thank you for the great feedback! Sounds like Pete really went the extra mile to make sure you had everything ready for your new caravan. We really appreciate the recommendation 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Just had delivered a front window for a…

Just had delivered a front window for a Bailey Platinum 2021 which had been cracked and damaged through a stone hitting it.
Stu sorted this out for me
After looking at buying new would have cost £922
I got this for £150
It was advertised as used
On inspection it really was as good as new
No scratches no faults
Big thanks to all of you

2 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Andy,

Thank you for your review! Great to hear Stu was able to sort this for you and that you got such a good saving. We’ll pass on your thanks to Stu and the team 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Very relaxed atmosphere and good advice…

Very relaxed atmosphere and good advice from Scott to help us choose our new caravan. Great handover from Clive. Would definitely recommend this dealership if my experience is their norm.

4 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi,
It sounds like you had a really good experience from start to finish! Glad Scott helped you find the right caravan and Clive made the handover nice and easy. We really appreciate the recommendation.

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Top class service

Ordered some parts for my caravan via Ebay, stu handled my order. A very professional service, the parts were in excellent condition and the delivery was smooth and fast. I will definitely be using this company again.

1 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Gavyn,

Thank you for the review! It's great to hear Stu looked after you and everything arrived quickly and in good condition. We look forward to helping you again!

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

We have recently purchased a VW camper…

We have recently purchased a VW camper and I have to say Lala who sold the van was amazing. So knowledgeable, nothing so too much trouble. She is such an asset.

We then went across to the shop and the high standard of customer service didn’t stop there. We saw Dave C, who went above and beyond. He was so friendly and also extremely knowledgable. Thank you both for such a great experience overall x x

4 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Katie,

Thank you for the lovely review! It sounds like Lala and Dave really looked after you and made the whole experience a great one. We’ll make sure they both see your kind words 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

This is my first caravan purchase Mick…

This is my first caravan purchase Mick was very helpful with the purchase and Clive was informative at the hand over, The Coachman was in superb condition, and the onsite cafe is brilliant, would definitely use Yorkshire Caravans again.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Stephen,
It's Lovely to hear you enjoyed your first caravan-buying experience! Mick and Clive clearly looked after you, and we’re glad you’re pleased with the Coachman. We’re happy you enjoyed the café too, and we hope to see you again in the future! 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Positive experience

Yorkshire caravan staff have been absolutely excellent. Big thanks particularly to Mick the salesperson. If you get to deal with him you won’t go far wrong - thanks Mick for everything 👍

3 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Lynda,

Thanks for the great feedback! Sounds like Mick really looked after you. We’ll make sure he gets to see your kind words. 👍

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Purchase follow up

After committing to the purchase of a new van we had a myriad of questions (based on years of experience).

Grant was extremely good at making sure he understood the question and then getting and answer very quickly.

Hope the post sales support will be as good.

3 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Bob,

Thank you for the feedback! Great to hear Grant was able to answer all those questions and get you the information you needed. We hope the after-sales support is just as good and that you enjoy your new van! 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

Yorkshire Caravans Awnings

Hi, I'd just like to give a big thanks and show my appreciation to Dave (awnings department) for looking after us when deciding on a new full awning. We traded in our Isabella Magnum Etna 340 at a good price (which we also bought previously from there) for the Isabella Capri North. I couldn't be happier with the team there, sometimes the phone rings and rings but leave a message and they get back to you (that just shows how busy they are) the team will help you get there with your choice 👍🏻 5 🌟 🌟🌟🌟🌟 from me.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Glynn.

Thank you for the lovely review! Great to hear Dave helped you find the right awning and that you were happy with the trade-in too. We really appreciate you coming back to us and the 5 stars! ⭐⭐⭐⭐⭐

Enjoy your new Isabella Capri North! 😊

– Yorkshire Caravans & Motorhomes

Beoordeeld met 1 van de 5 sterren

Appalling caravan quality, secretive cover-ups, and manipulative sales tactics

We spent nearly £32,000 on what was supposed to be a brand-new caravan at this dealership. Our experience since has revealed a business that lacks both quality control and basic transparency.On our very first trip, we discovered multiple defects that should never exist on a factory-new vehicle, including deep scratches on the windows, terribly "bodged" sealant on the awning rail, and paint bloom on the exterior side panel. Most alarmingly, when we brought it back, the workshop secretively swapped out our mattress without telling us—a move that strongly suggests they were trying to hide a major issue like damp or water ingress from the bad sealant.The deceptive nature of this business became even clearer during our visit. The dealership deliberately took an exhausting six hours just to inspect our old caravan. While waiting, I witnessed a salesman using textbook high-pressure tactics on an elderly couple. He offered them an insultingly low price for their caravan, then claimed he would "speak to the manager" to get them a better deal. I watched him walk straight into an empty office—as the manager wasn’t even on the premises—stand there for a few minutes, and return to falsely claim the manager had approved a higher offer.Seeing how they manipulate vulnerable buyers, combined with the benched repairs and cover-ups on our own £32K caravan, makes it impossible to trust this dealership. Whether you are buying new or trading in, go somewhere else where you will be treated with honesty.

2 november 2025
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

We're really sorry to read about your experience and understand how frustrating this must have been, especially as this was your wife's dream campervan.

We appreciate there have been a number of issues and that you've been disappointed with how things have been handled.

Our Managing Director has asked that we invite you to come in and meet with him to discuss your concerns and go through everything that has happened. Please feel free to contact me directly; courtney.sheppard@yorkshirecaravans.com and I'll arrange a suitable time for you to come in.

We're sorry again that what should have been an exciting purchase has turned into such a frustrating experience.

Beoordeeld met 5 van de 5 sterren

Lala was Helpful

Lala was Helpful

2 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Paul,

Thanks for the feedback! We’re glad Lala was able to help and really appreciate you taking the time to leave a review.

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

We purchased a awning for our motorhome…

We purchased a awning for our motorhome James helped us from start to finish by showing us different ones and sizes and thanks to him we had what we were looking for, excellent customer service

1 september 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Karen,

Thank you for the great review! 😊 It’s brilliant to hear James helped you find the right awning and made the whole process so easy. We’ll make sure he knows how much you appreciated his help.

– Yorkshire Caravans & Motorhomes

Beoordeeld met 5 van de 5 sterren

What a great company in particular…

What a great company in particular their parts department Many thanks to Stu for resolving my concern whilst on holiday going above and beyond his duty also thanks to Josh for his help. Your company should be proud of you both.
Many thanks

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Yorkshire Caravans & Motorhomes

Hi Philip,

Thank you for the kind words! It's great to hear Stu and Josh were able to help, especially while you were away. We’ll pass this on to them!

– Yorkshire Caravans & Motorhomes

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