Yorkshire Caravans & Motorhomes Reviews 

What a great company in particular their parts department Many thanks to Stu for resolving my concern whilst on holiday going above and beyond his duty also thanks to Josh for his help. Your company should be proud of you both.
Many thanks

Great Service from Yorkshire Caravans after purchasing a Swift Challenger 580. Would highly recommend! 👍

Had an excellent experience with Yorkshire Caravans. We first visited on Saturday just to look, and Pete looked after us brilliantly. We came back on Sunday to buy the caravan and an awning. Charlie helpfully confirmed the caravan was still available, and Dave, as always, was very knowledgeable and helpful with the awning. The paperwork was smooth, communication clear, and all three members of staff made us feel really looked after. We’re looking forward to collecting the caravan later next month. Big thanks to Pete, Charlie, and Dave.

We bought our first Motorhome in May and after seeing an ad on facebook we decided to pop down to Yorkshire Caravans to look at Awnings. We didn’t know anything about them and was amazed at the selection on display.
James approached us and asked if we needed any help and we proceeded to pick his brains. He was absolutely fantastic with us and not only answered all our questions with extensive knowledge but advised us what would be the best buy for us. He was kind patient and very friendly and didn’t make us feel like we had to buy anything, there was absolutely no pressure. He gave us the space to have a private chat about everything to make a decision but said he was available if we had any more questions. We bought a Telta life 330 at a fabulous price and because of James we felt we had made a really informative choice. I Would recommend the company to anyone. Also visited their beautiful cafe for cake & coffee.. everything was outstanding. We come from Barnsley and feel the journey was definitely worthwhile.

Went to purchace our first awning and wind break and were looked after by a very nice chap called marcus who took time to shows us around the stock explaining the pros and cons of each type his advise was greatly apreciated we made our purchace,s and he even loaded them into the car for us thankyou marcus we will be back.

The staff were very friendly, Debbie who sold us the caravan was exceptional. The caravan had been cleaned to an amazing standard by Sarah and her team. Would highly recommend Yorkshire Caravans, and there’s a lovely cafe on site too.

We visited Yorkshire Caravans & Motorhomes today and saw Dave in the awnings department. Dave was very cheerful and approachable and most importantly extremely knowledgeable which was very reassuring. He was able to answer all of our questions, and gave us some great advice, weren’t rushed or pressured at all. We came away confident we’d purchased the right awning for us.

I wrote a review in June this year about my caravan microwave failing at Easter (early April) and claiming under warranty. We are now nearly 5 months on and this has not been properly resolved. I went several weeks phoning the warranty section and not getting a response to my answerphone messages, then "your model of microwave is no longer made" and " have a look around and see if you can find one". I did look around in April and found a microwave to take in the van, but it is only after having my van serviced (independently) that I found this was exactly the same size as my failed unit. I have fitted this myself. I only took out the warranty on the advice of the salesperson that it was good value for money if anything went wrong. I have to say I have been very disappointed in the service.

The salesman Dave remembered us from last year when we bought ourr awning we wanted an annex he know straight away which we had bought.
Well pleased always friendly

Bought a VW Transporter from YC&C in January. I used them because they claim to be experts and a reputable company. Initially all seemed well until rust began to appear and paint started to flake from rear door. I took van to local body repair shop for quote which came in at £5600 to replace sills , door hinge , respray rear door . Once the work was started further damage was discovered resulting in a further £1000 required.
All this just 5 months after purchase.
I would not use them again and personally do not regard them as experts .

My wife bought with cash and finance a campa van, the advert said cruise control but when I eventually got to view it no cruise control. we went to pick up my wife dream on Friday 7th August, the person who gave us the hand over had no idea how things worked, couldn't get the turntable seat to work, couldn't get the bed to work and when I finally got it down he couldn't put it back up. The head stereo unit looked very impressive a good selling point for me, but he couldn't get that working either, alarm bells with this item should have triggered in my head, anyway we drove it home. A busy weekend already planned so had to move the campa off the drive only to discover a massive diesel leak, an MOT instant failure which they had put the campa through a week before. Phoned up about it and they would get in touch with us. After two days and another large diesel leak on the road I took the campa back to them, it may as well leak on their property than mine. The after market team were my next visit, only to be told it was my problem as it was mechanical, after an heated exchange they decided to sort it out 10th August, my wife turned up and also asked about the stereo head unit, I suspect they cambus system is'nt connected, they said they would take a look at it. Two weeks later we got a message saying all was sorted and the campa was good to go, once again I took my wife over to collect her nightmare, sorry dream, 48 miles of diesel had gone from the tank on its tour of South Yorkshire and its various garages, van fitters and "stereo experts" leaving us with 11 miles worth of fuel in the tank, not a lot as it had been in for a fuel leak. The stereo was still a load of rubbish with the lady saying "just because its fitted doesn't mean to say it works" unbelievable. So in the two weeks they have had it its been to Nottingham, Worksop, Oldcoates, Langold back to SY Caravans, Kirk Sandall, SY Caravans, Harworth, Langold and eventually back to SY Caravans, well the tracker works. On closer inspection a large piece of tyre was hanging off the side wall of the tyre and a large scuff on the custom wheel, after pointing this out and 2 managers later they agreed it wasn't there when dropped off, "we will get a new tyre and sort the wheel out" they said and once again "can you leave it with us". they put a new tyre on and said its ready to collect, on asking if the wheel was done they had no idea about it, so once again "can you leave it with us", so in two weeks they fitted a new fuel filer to sort the leak out and sat and looked at the head unit, the twigs and small stones on the drivers seat were a nice touch along with the muddy foot prints on the carpet, reverse camera was just brushed under the carpet I suppose just because its fitted doesn't mean to say it works. We are now going on holiday, not in the campa, so they will have had the vehicle over a month and we had it for 3 days, they cocked the finance up and let us drive away only to phone up two days later to say pay up or we're coming to take the campa back, so no money in the bank now.
Would I recommend Yorkshire Caravans, not in a million years, the man on the aftercare desk gave us a direct number to which I said is this the one no-one answers, and he said yes, some good that is then, well here's to our next invite to see what we bought a month ago, we haven't even tried the inside fitted things yet sink, cooker, fridge and electric supply.
If your buying from this bunch of amateurs just make sure everything works before you pay a penny because remember "just because it's fitted it doesn't mean it works".
Great reply, just like all the others, you will have had it now for a full month, refuse to give her the money back under the consumer act 2015 brushed off with excuses after excuse, and still no head unit which is going to cost me £500 upwards. If you could send some pictures of it that would be great so we can recognise it when we get it back.

Had some issues with a tracker but was resolved well and the handover was quick and painless.

A brilliant experience purchasing our campervan. Devon was an absolute pleasure to deal with—highly efficient, knowledgeable and genuinely lovely. Clive guided us through the handover with great patience and kindness, while Steve was extremely helpful with our initial enquiry.

Overall, an excellent experience from start to finish. I wouldn’t hesitate to recommend them!

Mick the sailsman helped me look for a caravan in my price range it wasnt on show whrn it came in and i was interested straight away . He helped me with every step to purchess the caravan and set up the valet and handover . Carl who did the handover did a real good job of showing me everything we had a slight problem with motormover but we worked it out . Both mick and carli thought was professional and thankyou both

We had a great chat with James on the awnings that we liked .We found him well mannered help and knowledgeable about what we needed,he couldn’t do enough for us .We will recommend James to anyone else who is wanting to buy an awning thank you for his time and patience.

Ellie was so helpful with our purchases and we would have missed items needed without her help 10 out of 10 service thank you so much

I am responding to Yorkshire Caravans' reply to my husband's one-star review "Dale" because it contains several inaccuracies that need correcting. Firstly, yes, we paid a 500 pound deposit online for a caravan. After travelling a considerable distance to view the caravan that had been advertised for sale, when we arrived, we were informed that the caravan did not exist. We were understandably disappointed, and because we had travelled so far, we were told they didn't want us to go away empty-handed. As a gesture of goodwill, they offered us a thousand-pound reduction on a different caravan, which we agreed to purchase. At no stage were we told that the caravan's panoramic sunroof was cracked or damaged or advised of any repair at this point. Any comments to the contrary are sheer subterfuge. Nor did I have any communication with Stuart prior to the 20th of August, the day after I refused to take ownership of the caravan. It was only then that stuart telephoned and I was told I wouldn't receive my deposit back, despite being reassured three times the previous day by Scott that I would. Had the damage been disclosed to us, we never would have agreed to purchase the caravan. When we attended to collect it, we discovered the true condition of the caravan, including the damaged panoramic roof and other serious issues that had not been disclosed. Only then were we offered options of repair. That's why, under my statutory rights under the Consumer Rights Act 2015, I rejected the caravan and requested my money back. Under those same statutory rights, I was under no obligation to accept any offer of repair made at the time of collection, and therefore I was entitled to a full and complete refund. Our review is a truthful account of our experience, and we are simply seeking the return of our money. We believe that prospective customers deserve to know the full facts before deciding whether to do business with Yorkshire Caravans. I would also like to add that the formal complaint, which I was advised by Citizens Advice to send to Charles Proctor in order to initiate legal proceedings, has not even been given the courtesy of a response. No one has made any contact with me, so this is now how I intend to communicate. I fully intend to take this matter to court should I not receive the money that is owed to me, honest money that we worked extremely hard for. I have also made contact with the Doncaster press in relation to this situation. And would urge anyone else in a similar situation to do the same

Good Price. Very helpful and accommodating.Everybody we met had a customer focus.We will return.

Plenty of help from James in awning department

Dave (DC) was amazing in the awnings department had plenty of time and patience for us to debate what we actually wanted answered all our questions and advised us the best he could with the information that we had given him he even entertained our 1 and a half year old and kept him engaged while we talked threw everything