The deal I got was very competitive, and customer service has been great, but for a web only company the user experience was woeful. Pages keep crashing, it's not intuitive to find your previous... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The gentleman I spoke to over the phone was just so helpful, informative and personable! Gave me alternative options to my initial choice due to delivery times. He seemed very knowledgeable and was ab... Toon meer
Bedrijf heeft geantwoord
Just wanted to give a shout out to Thomas Quinn, its been my first experience with Zenith and ordering a car and he couldn't of been more helpful. Prompt with responses and really informative making t... Toon meer
Bedrijf heeft geantwoord
Good morning, just a quick reflection on my experience with Zenith. I've been hopping on and off the website for some time, trying to make a decision. Layout and usability of the site made it real... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Contactgegevens
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Verenigd Koninkrijk
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,1
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Zenith Vehicle Contracts
Hi there and thanks for the 5 star feedback. I am happy the process is quick and hassle-free. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi there and thank you for 5 stars. I am pleased to hear of your positive experience. Jonny@Zenith
Easy to navigate the portal
Easy to navigate the portal. Would like a little more info on charging times and range, rather than having to google other websites to find relevant details.
24 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi Chris. Thank you for the feedback. I am pleased to hear you found the portal easy to navigate and thank you for providing areas of improvement. I will feed this into the team. Jonny@Zenith
Really easy to order and kept up to date
16 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi Nicole. Thank you for the 5 star feedback! I am so happy to hear that the ordering process is easy and you were kept up to date. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am happy to hear that the process is good, quick and straightforward. Jonny@Zenith
It was so easy to order my new car
It was so easy to order my new car. Simple layout options and costs
17 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi Gurnam. Thank you for 5 stars! It's great to hear the ordering process is easy, with a simple presentation of options and the costs. Jonny@Zenith
Easy to navigate and order
11 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi Mr Cook and thank you for providing 5 stars! I am pleased the portal is easy to navigate and place an order. Jonny@Zenith
Reviewing the options for cars
Reviewing the options for cars, and ordering a new car was very easy through the internet pages. Communications with the customer services advisor was also easy and very helpful.
16 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy to hear that the ordering process on the portal is easy, along with receiving helpful guidance from our advisors. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi Roy. Thanks for the 5 stars. I am pleased the process is easy and straightforward. Jonny@Zenith
Antwoord van Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear you experienced a streamlined and efficient process. Jonny@Zenith
A very unhelpful sales team
For ordering a new car to replace my current car with Zenith, I got literally no help at all from the sales team even after many emails and phone calls. It seems they only help with easy options. A very unhelpful sales team. I wouldn't recommend them at all.
12 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi KP. I am so sorry to hear that you have not been able to receive the assistance you needed from our sales team. Please can you drop me an email on complaints@zenith.co.uk with your employee details, with a brief summary of any correspondence you have. I will raise this for action to obtain the assistance you require. Jonny@Zenith
Delight
Very helpful informative, answered questions quickly and clearly - Made the experience very easy so far
9 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi Nina, thanks for 5 stars! Pleased to hear you were happy with the service! Michelle@Zenith
Malakhi answered all my questions and…
Malakhi answered all my questions and was very helpful
16 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi Kevin, thanks for the 5 stars and the positive feedback. I will ensure the feedback is passed on! Michelle@Zenith
Staff on the phone are very helpful and…
Staff on the phone are very helpful and the site is easy to use
12 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi there, happy to hear you found our colleagues helpful and the site easy to use. Michelle@Zenith
zenith ordering process
great site & easy to navigate
good selection of cars
speedy reply with quote
3 maart 2026
Review zonder uitnodiging
Antwoord van Zenith Vehicle Contracts
Hi Andy, thanks for your positive feedback. It's always good to hear! Michelle@Zenith
Anna was really helpful and solved my…
Anna was really helpful and solved my query in one phone call - thank you
12 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy Anna assisted and solved your query at the first point of contact. I will pass this along to her. Jonny@Zenith
Excellent customer service
12 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi Hannah, thank you so much for the 5 star review! Kind regards, Roisin@Zenith
Antwoord van Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know we were helpful and it was a quick turnaround. Ian@Zenith
Easy to process and search
Easy to process and search. Marked down purely as the cost seems really attractive at face value then you notice its gross. Overall good experience though.
9 maart 2026
Antwoord van Zenith Vehicle Contracts
Hi! Thank you for your review, we appreciate the feedback provided! Sam@Zenith
Lack of trust in the Zenith Team
My concern is not about the Zenith tool interface but the fact that the Zenith team didn't recognised I will need to renew my car in June and therefore has not sent me any reminders or information regarding the renewal. Even after I prompted your team, I still haven't received anything!
7 maart 2026
Antwoord van Zenith Vehicle Contracts
Good Afternoon, We are sorry to hear you did not receive the communications which you had requested. If you could please email us at complaints@zenith.co.uk we will review this further. Sam@Zenith
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