Yorkshire Windows Reviews 

147
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Don't normally bother leaving reviews but these guys were great. 1)Firstly were best priced and quickest to quote 2) site surveyed the following day to agreeing the costs 3) kept me updated t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

We recently used this company for a kitchen redesign project. Although the finished window and the technical team were very good, the whole experience was let down by very poor project management with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. The installation of the door was done in a timely manner, the installer was friendly and professional and left the premises spotless.

Beoordeeld met 5 van de 5 sterren

Keely arranged for Chloe to see us as we have a rescue dog. She came with treats and all went well. A change we requested in installation design was handled quickly and the quoted time slot was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dubbelglaszetter
  2. ook in
  3. Deurenleverancier
  4. Leverancier van aluminium frames
  5. PVC-ramen leverancier
  6. Serre-leverancier en -installateur
  7. Vensterinstallateur

Geschreven door het bedrijf

Leading installers of Extensions, Conservatories, Orangeries, Windows and Doors Yorkshire Windows specialises in the supply and professional installation of high-quality windows, doors, conservatories, orangeries and extensions — all designed to boost your home’s security, energy efficiency, and appearance. Based in Doncaster our newly re-furbished showroom is the perfect place to see our quality products and take advice from our local home improvement experts. What We Offer: • Windows – A wide range of styles and materials, including uPVC and aluminium, with double or secondary glazing. • Doors – Stylish and secure composite, stable, French, patio, and bi-fold options. • Conservatories, Orangeries and Extensions – Bespoke builds or roof replacements designed to extend your living space beautifully. Why Choose Us? ✅ Industry-leading 20 year guarantee ✅ Excellent customer service from start to finish ✅ High-quality products from trusted manufacturers ✅ Skilled, certified installers ✅ Competitive pricing without cutting corners We’re proud of the service we provide and the lasting results we deliver. 🌟 If you’re a customer, we’d love to hear from you – your feedback helps others choose with confidence!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

147 reviews

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4,5

Alle reviews

(147)

60 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Appalling

We’ve only just found out that the original Yorkshire windows went bust in Feb this year ( 2025). After spending £26,000 on new windows doors and a conservatory from them. So in only 2 years the 10 year guarantee we were given isn’t worth a penny. The whole process we went through was terrible. Poor workmanship, dreadful customer service and the owner just didn’t care.
I understand that the new owner has bought the old name but isn’t having anything to do with past installations.
Firstly I really don’t understand why anyone would want to buy a company name that stands for rubbish but I hope that Mr Bowles who has bought it has got rid of the toxic managers that originally worked there and has got a new team working for him because if he hasn’t, my advice is to stay well clear of them. Total incompetence. I wish we had chosen a different company but I had yorkshire windows back then they really were good in the early 2000’s so I chose to use them again. Do your research and choose carefully is my honest advice

16 oktober 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear Beverley,
Thank you for taking the time to leave your review. We’re sorry to hear about your experience with the former company that previously traded under the Yorkshire Windows name.
We would like to reassure you that Yorkshire Windows is now part of the larger CO Home Improvements Group, which brings together a number of long-established and trusted home improvement brands. This change ensures continuity, stability, and customer confidence, with all future installations supported by the Group’s dedicated service network and guarantee.
We appreciate your feedback and are committed to restoring confidence in the Yorkshire Windows name through quality products, professional installations, and genuine customer care.
Warm Regards,
The Customer Service Team.

Beoordeeld met 5 van de 5 sterren

I had a quote from Yorkshire Windows

I had a quote from Yorkshire Windows,
James Barry came,
He was so polite and even brought treats incase we had pets, which we have, that went down a treat,
He measured and explained why I should buy their windows, he explained all the safety, security, materials, guarantee,
He priced up what I wanted, and no pressure, emailed me full confirmation of windows I wanted, now just got to choose.
As a 71 yr old female, it's only normal to be vigilant and worried, who you invite into your home, thank you (Yorkshire Windows)

22 september 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Hello Sylvia,
Thank you so much for your thoughtful review. We’re delighted to hear that James made you feel comfortable and explained everything clearly during your appointment. We know it’s important to feel at ease when inviting someone into your home, and we’re pleased James’s polite approach helped put you at ease.
We’re glad you have all the information you need to make your choice and look forward to helping you with your new windows when you’re ready.
Thank you again for trusting Yorkshire Windows.
The Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Lovely new patio doors

We are really pleased with our new patio doors. Everyone we spoke to throughout the process was friendly and helpful. The fitters were great, did an amazing job, left everything really tidy and were really friendly. If I had one piece of constructive criticism it is that I would have liked confirmation of the installation date and time without having to phone to ask for it. That being said, they were really friendly and helpful when I did phone to ask if and when the installation was taking place.

27 augustus 2025
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear Caroline,
Thank you for your lovely feedback! We’re so pleased you’re happy with your new patio doors and the great job our fitters did. We also really appreciate your constructive feedback regarding confirmation of the installation date and time. Clear and proactive communication is important to us, and your comments will help us improve this going forward. Thank you again for choosing us.
The Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Excellent experience

We have used Yorkshire Windows twice now, and both times we have been impressed. Their customer service has been brilliant throughout the process of receiving initial quotes, surveying and measuring for installation, and the installation itself. Their friendly team have been on hand throughout, and we would recommend them to anyone.

5 september 2025
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Hello Joe,
Thank you for choosing Yorkshire Windows again and for sharing such a positive review. We’re delighted to hear that our customer service and team support have impressed you on both occasions, from your initial quotes right through to installation. Your recommendation means a lot to us, and we truly value your continued trust in Yorkshire Windows.
Warm Regards, The Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Very happy with the products

The whole process from order to installation was smooth and unhurried. No pushy salesman and good communication throughout.

22 augustus 2025
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear Kay,
Thank you for your lovely feedback. We’re so pleased everything went smoothly and that you felt well looked after throughout. We hope you enjoy your new installation for many years to come.
Warm Regards,
The Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Beautiful well constructed door

Beautiful well constructed door. From beginning to end, the service was brilliant and we would highly recommend. Yorkshire windows have been professional throughout, from choosing the door, offering practical advice and the fitters were friendly and tidy, even the after sales service was fabulous, making sure we were satisfied with the product and service. We've had lots of compliments too about the door.

22 augustus 2025
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear Carmel,
Thank you so much for your kind words. We’re delighted to hear how pleased you are with your new door and the service you received from start to finish. It’s great to know our team’s advice, professionalism, and aftercare made such a positive impression, and that you’re already receiving compliments on the door. We really appreciate your recommendation and look forward to helping again in the future.
Warm Regards,
The Customer Care Team.

Beoordeeld met 5 van de 5 sterren

Windows fitted and canopy

Everything from start to finish was brilliant I would always use Yorkshire window the staff who I dealt with were excellent the fitters did an excellent job and I’m very pleased with the results thank you

27 augustus 2025
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear Julie,
Thank you for your fantastic feedback! We’re thrilled to hear that you were happy with every part of the process and that our team, from staff to fitters, delivered an excellent service. We really appreciate your kind words and recommendation!
Warm Regards,
The Customer Service Team.

Beoordeeld met 4 van de 5 sterren

The Scottish gentleman I spoke to…

The Scottish gentleman I spoke to seemed friendly enough and knew exactly what I wanted . Apparently it will take about 5 days to make my specific window.
I cannot comment more until I have my purchase and installed it.

30 april 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Hello Mark,
Thank you for your feedback! We're pleased to hear that team member you spoke with was friendly and understood your requirements clearly. It’s great that everything is progressing as expected. We look forward to hearing your thoughts once it's been installed and you're able to fully enjoy the finished result.
Kind Regards,
The Customer Care Team.

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting I'm waiting for a…

Absolutely disgusting I'm waiting for a replacement door because mine is faulty had it measured up 5 weeks ago phoned numerous numbers nobody can take it on I'm going to contact trading standards.

16 januari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear customer,
Unfortunately, the company has ceased trading and has gone into liquidation; it’s trade and assets are currently transitioning under new ownership and management.
We are aware of your issue and will endeavour to assist wherever possible. Please email the customer service team to advise further.
Kindest regards.

Beoordeeld met 1 van de 5 sterren

Dreadful and awful

Although this company is no longer trading. If any remnants remain of the staff or Mr Chester himself avoid at all costs. They took our money, wiping out all of our family savings when they must have already known they were going to collapse, and we have been left with nothing. The service throughout our process was appalling and they concealed there precarious financial position from their customers to the last moment.

20 februari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear customer,
Unfortunately, the company has ceased trading and is going into liquidation; it’s trade and assets are currently transitioning under new ownership and management.
Please call 01924 962186 and provide your contact details to allow the new team to review your circumstances.
Kindest regards.

Beoordeeld met 1 van de 5 sterren

Poor customer service

Had doors and windows fitted 4 years ago, been trying to get through to the after sales team for a solid week of constantly calling with no answer and ignored messages. Tried every option - sales, installation and aftercare just to try and speak to someone and nothing. Hoping a negative review will prompt them to contact me finally.

3 februari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear customer,
Unfortunately, the company has ceased trading and is going into liquidation; it’s trade and assets are currently transitioning under new ownership and management.
We will be updating all customers in due course but for further information please call 01924 962186 and provide your contact details.
Kindest regards.

Beoordeeld met 1 van de 5 sterren

Terrible customer service/communication

An employee came out to quote, no problems there, however that was 2 weeks ago and had numerous emails ignored since. Impossible to get through to the company on the telephone, left numerous messages, no returned calls. Unable to confirm an appt at the showroom. Not a problem for us as using another company, probably a lucky escape. Just seems a very strange way to run a business.

31 januari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear customer,
Unfortunately, the company has ceased trading and is going into liquidation; it’s trade and assets are currently transitioning under new ownership and management.
We will be updating all customers in due course but for further information please call 01924 962186 and provide your contact details.
Kindest regards.

Beoordeeld met 1 van de 5 sterren

Been waiting for our installation

Been waiting for our installation, paid a 3k deposit, and now have no contact from the company. Had a message the over a week ago saying our installation has been cancelled but can't get in contact with anyone to find out when it's to be rescheduled for. Our sales person now has an answer phone message stating she is 'no longer associated with the company' and the phone number supplied by the company just rings out. All we want is an update and assurance that the install is still going ahead, but nobody is responding.

31 januari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear customer,
Unfortunately, the company has ceased trading and is going into liquidation; it’s trade and assets are currently transitioning under new ownership and management.
We will be updating all customers in due course but for further information please call 01924 962186 and provide your contact details.
Kindest regards.

Beoordeeld met 1 van de 5 sterren

NightmareWhat a let down what a company what a…

What a let down what a company what a headache !! After 2years & 7 visits later water still coming in through the door they fitted , it’s been letting water in since the 1st week they fitted it !! Carpet wet through AGAIN had a design engineer look at it & he said it was so badly fitted it will keep happening ! We just want it sorting!
Please look else where for a double glazed door .

20 januari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Dear customer,
Unfortunately, the company has ceased trading and is going into liquidation; it’s trade and assets are currently transitioning under new ownership and management.
We will be updating all customers in due course but for further information please call 01924 962186 and provide your contact details.
Kindest regards.

Beoordeeld met 5 van de 5 sterren

good to deal with.

have used yorkshire windows over the years and never had a problem with the quality of the windows and doors, so needing some very old french doors replacing they were our first stop, from start to finish everything went smoothly, the two guys who fitted them were superb,polite and knew what they were doing. the doors are top quality and look amazing, what a difference to the old one's. Very happy and would recommend this company.

14 januari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with Yorkshire Windows over the years, and that your recent French doors replacement went smoothly. It’s great to know that our fitters made a positive impression with their professionalism and expertise. We're glad you're happy with the quality and look of your new doors – it’s always rewarding to see the difference a quality installation makes! We truly appreciate your recommendation and look forward to serving you again in the future.

Thanks again for choosing Yorkshire Windows!

Beoordeeld met 4 van de 5 sterren

French doors fitting

Very efficient fitters, explained what they were doing and why. Talked me through how to operate the fitted units.
Only issue was some of the frames were marked during fitting, have follow up team coming out to look at and hopefully rectify.

14 januari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Thank you for taking the time to leave a review! We're pleased to hear that you found our fitters efficient and that they provided clear explanations throughout the installation process. We’re sorry to hear about the marks on the frames, but we’re glad to know you’ve already scheduled a follow-up. We take great pride in ensuring our work is to the highest standard, so we'll make sure to address the issue as quickly as possible. If you have any further questions or concerns, don’t hesitate to reach out. Thanks again for choosing Yorkshire Windows!

Beoordeeld met 5 van de 5 sterren

Very professional in all aspects

Very professional in all aspects.
Careful to understand what I needed, plenty of guidance on what to expect on installation day.
Installation took place on a very cold day, so all credit to them both for surviving the horrible conditions!

8 januari 2025
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Thank you for your kind words and thoughtful review! We're thrilled to hear that you were happy with the professionalism of our team and the guidance you received. Our installers truly appreciate your understanding of the difficult weather conditions – they always strive to ensure the job is done right, no matter what! If you have any further questions or need assistance, don’t hesitate to get in touch. Thanks again for choosing Yorkshire Windows!

Beoordeeld met 1 van de 5 sterren

Windows installed on 8 weeks…

Windows installed on 8 weeks ago,condensation dripping in from the inside, no opening channels. Spoke to customer services who advised keep your Windows open , even in the freezing winter.
Happy to take your money but provide a rubbish service and demand your money as soon as the fitters knave your property
AVOID

21 november 2024
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Thank you for your feedback. However, it appears there may have been some confusion, as we are based in Rotherham and are a different company from the one you’ve reviewed. We strive to offer the highest level of service, and we believe this review is not related to our business.

We kindly ask if you could remove the review and direct it to the correct company to ensure that your concerns reach the appropriate party. If you need any assistance, we’d be happy to help clarify any misunderstandings.

Thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

Pleased with windows and good fitting team. Clean and jovial.

Great windows and well fitted by two great guys. We had a few problems on installation but resolved on site and so helpful. Had problems contacting office to resolve a few things, but sorted eventually.

Very clean when they left.

29 november 2024
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Thanks for the kind words! We're thrilled you're happy with your new windows and the great work of our team. We apologise for any inconvenience caused by the office contact. We're always working to improve our customer service, and your feedback helps us do that.

Beoordeeld met 5 van de 5 sterren

New external doors…

No fuss efficient service from start to finish and a good price. We had checked checked a few other suppliers for price, but previous experience with Yorkshire Windows meant we had confidence in the service we'd be getting. Communication with the company was great all the way through, keeping us informed of progress and dates.
The fitters were very efficient and cleared up after they'd finished. We are really pleased with the new doors.

21 november 2024
Review zonder uitnodiging
Logo Yorkshire Windows

Antwoord van Yorkshire Windows

Hello Jon,
Thank you for your kind feedback! We're delighted to hear that your experience with us was smooth and efficient from start to finish. It’s great to know that your past experience gave you confidence to choose us again, and we're so pleased the communication and installation met your expectations. We’ll be sure to pass on your comments to the fitting team. Enjoy your new doors, and thank you again for choosing Yorkshire Windows!
Kindest Regards,
The Customer Care Team.

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